Archive for the ‘ CCTV Articles’ Category

How To Set Up a DVR to Record on Motion Detection

Written By:
Tuesday, October 7th, 2014


Why a Security DVR Should Record on Motion Detection?

Our DVRs, or Digital Video Recorders, here at Techpro Security Products are incredibly versatile, with many features that are very useful. One of these features gives you the ability to have your DVR record video footage when it detects a motion event. This article is going to take a look at why you would want to take advantage of this, and how to set it up. There are actually a few reasons why it’s a good idea to have your DVR set up for motion based recording and only one reason not to have it set up to record this way.

In order to understand one of the reasons that motion based recording is a good idea is it helps to understand how the DVR stores your video footage. By default, our DVRs are set up to overwrite the oldest footage once all of your hard drive space becomes full. With a simple setting change you can set it up so that when your DVR’s hard drive is full, the DVR simply stops recording. The obvious danger here is that if you are not paying close attention to how full your DVR is, it may not be recording when you really need it to be. For this reason most of our customer leave it set up to overwrite the oldest video footage. If you have a reasonable amount of total storage space and your DVR is configured correctly, then you will be able to play back footage from weeks back.

The first reason why it’s a good idea to utilize motion based recording is that it will make more efficient use of your storage space. Instead of recording hours of video of a static camera view, it will only record when the camera detects motion. If it takes longer for your hard drive space to fill up, then it takes longer for your DVR to begin overwriting the oldest footage that you have stored. This will make it so that you’re DVR can pull up recorded video footage from further back in time, giving you more days to realize that an event has happened and that you want to have video of it stored in a location where it won’t be overwritten. If you think about it, any event that you’ll want footage of will have motion involved in some way (for example: an item being moved, a window breaking or a collision).

Another reason that motion based recording is a good idea is that it makes finding footage of a particular event, quicker and easier for the user. When you have your DVR set up to record twenty four hours a day and seven days a week, it will actually be saving your recorded footage in hour long blocks (although you can adjust this though the DVR’s menu system). This means that you will be looking through hours and hours of footage when you are looking for a particular event. If your DVR is set up for motion based recording and you go to pull up some recorded footage, it will show you a list of the motion events. Because of this, you will not have to watch hours of recorded video footage of a camera shot with nothing happening. The search interface will allow you to simply skip from one event where motion is happening to the next, until you find what you are looking for.

People that set their DVR up to record 24 hours a day / 7 days a week usually do it for one reason – they are concerned that their security cameras might not record some video that they really need to have. This worry is somewhat understandable but there are settings on the “Detect” page of our DVRs that allow you to customize the motion detection feature to suit the environment where you have the security camera system installed. From the “Detect” page you can adjust the motion detection sensitivity, block parts of a camera view from detecting motion, adjust how long after a motion event the DVR will continue recording and even set it up so that multiple cameras will begin recording even if only one of them detects motion. The DVR actually begins recording four seconds before it detects a motion event, although this setting can also be adjusted on the schedule page of your DVR.

There are a few setting changes that are needed before you can take advantage of this recording mode, but it is quick and easy to make these changes. The steps below are for when you are interacting with your DVR directly.

The first step in the process of getting your DVR set up for motion based recording is to locate the “Record” page of the DVR’s menu system. This is done by first right clicking anywhere on the screen when you are viewing the live video feeds from your cameras. When you see the small menu window show up, you’ll need to select “Main Menu” and then log in to your DVR. At this point you should be at the main menu of your DVR. The next step is to click on “Advanced” and then “Record”. Once you’re on this page you’ll need to make sure that all of the dots to the right of where it says “Schedule” are highlighted. After you have done this, click the “OK” button and right click anywhere on the screen. This will leave back at the “Main Menu”.

The next step in setting up motion based recording is to go to the “Schedule” page. This is done by first clicking on the “Setting” button and then the “Schedule” button. Once you’re on the “Schedule” page the first thing you’ll need to do is to select “all” from the drop down menu next to where it says “Channel”. You’ll also need to select “All” from the drop down menu next to where it says “Week Day”. The next step is to make sure that you enable the box that is located to the right of where “Period 1” and below where it says “MD”. That should be the only box that’s enabled in this area of the page. Once you have this page set up correctly you just have to click on the “OK” button and you’re done on this page.

For the last step in this process you’ll need to go to the “Detect” page. After you completed making all the setting changes on the “Schedule” page and hit the “Ok” button, it should leave you on the “Setting” menu. This means that all you have to do is click on the “Detect” button. Once you get to the “Detect” page, you should make sure that you don’t make any changes to the settings that are located to the right of where it says “Record Channel”. It’s also a good idea to make sure that the button to the left of where it says “Record Channel” is enabled for each of your channels. You’ll also need to make sure that the box next to where it says “Enable” is white.

Now you should be set up correctly for motion based recording. It’s a good idea to let your camera record for a while and then pull up some of recorded footage. If there is anything about the way this feature is working in your environment that you don’t like, you can make adjustments on the “Detect” page. These settings will give you an amazing level of customization for each of your surveillance cameras.


How to Install Security Cameras in a Residence

Written By:
Monday, October 6th, 2014


  1. Know Your Tools
  2. Analog System with Plug & Play Cable
  3. Analog System with Siamese Cable
  4. Megapixel IP System
  5. Find the Right Location for Each Camera
  6. Find the Right Location for your DVR
  7. Running Cables
  8. Power Supplies
  9. Connecting Everything Together
  10. Setting up your DVR

The idea of setting up a security camera system in your home may seem like a hard task when you think about it but in all reality it’s a lot easier than one may think. There are some simple steps and tools you must have in order to install the system successfully but as long as you have what you need, it’s really not that hard at all. One of the main things I tell people is that running the wires is probably the most difficult part of the whole installation and everything after that is pretty much plug and play. The best way to go about installing a surveillance system in your home is to pick a location for each camera, pick a location for your DVR, pick a location for your power supply, run your wires, connect everything together, and then set up your DVR with the proper settings based on your needs.


compression tool

Before you get started with running wires and setting up cameras, you’ll want to make sure you have all the proper tools necessary for the installation. One of the biggest mistakes that people make is to start mounting the cameras first by putting holes in your walls or ceilings and then realize that you don’t have everything you need. A lot of companies will not accept the cameras for a full refund after they have been mounted since they show signs of use and cannot be resold as brand new. Also, not having the right tools can make for a very sloppy-looking installation. If you want to have a clean installation, you’ll want to have the same tools that the professionals use. Knowing which tools you’ll need will depend on the type of equipment you are using.


complete 4 channel ultimate mini dvr security camera system

If you decide to go with a basic analog system, most of them come with plug and play cables these days. This means that the wires for power and video will already come in a specific length and pre-terminated with ends on them and you will not need the tools necessary for cutting cable or applying the connector ends. You will however, still need the basic drill, screw driver and mounting anchors in order to run your cable and mount the security cameras.


8 CH Ultimate DVR System

Sometimes home owners will opt to have a better, more reliable type of cable for their security system and Siamese Cable is definitely a higher quality wire. Siamese cable is RG-59 and 18-2 attached together so that you will not have to run a separate wire for video and power. In this line you will have RG-59 which transmits your video signal and 2 wires which are 18 gauge (usually one red and one black) for your power. In this case, depending on which ends you decide to attach to the cable will depend on which tools you’ll be needing. There are Twist-On Connectors available which you can simply twist on using your hand. If this is your choice, you’ll only need a tool for stripping and cutting the cable. There are also Crimp-On and Compression Fittings. This is where you’ll need a specialty tool called a BNC-Crimping Tool or a BNC Compression Tool. These tools will help you put these connectors on the end of the cable and they will be permanently on. The issue with Twist-On connectors is that they can sometimes come off but crimp on and compression fittings are on really tight and provide a good seal between the cable and the connectors.



If you decide to go with a Megapixel IP System, you will more than likely be running CAT5 cable, or something similar. In this case, you will need to make sure that you have a cable stripping tool or a RJ-45 Tool which are usually made to also strip cables as well as attaching the RJ-45 connectors to the cable. There are different types of Ethernet cable for you to choose from but you can still use the same tool no matter which one you get. The differences between each type is beyond the scope of this article but you may search online since there are hundreds of webpages with information showing you the technical differences between each one. One of the main things to keep in mind is that there are different transfer speed rates between each type of Ethernet cable.


Recommended home camera placement

Before making a bunch of holes in your walls or ceilings, the best place to start is scoping out your location and figuring out the best locations to install each camera. Keep in mind that the type of camera you have purchased will play a big part in where they should be mounted. For example, if you have purchased PTZ Cameras you’ll more than likely be putting them outside. Make sure that you put them in a location where you’re getting the most use out of the angles that these awesome cameras are able to capture. If you put them tucked away in a corner, you’ll only be able to see about 90 degrees instead of the 360 degrees that these cameras are capable of capturing. The best location for one of these cameras would be one where you’ll have the ability to look all the way around without it just pointing at walls.

With Dome Cameras you’ll want to either mount them on a ceiling or a wall pointing at the direction you’d like. My suggestion would be to make sure you’re not pointing them towards an area with a lot of light directed towards the lens. I have seen cameras that were placed facing a glass door where a lot of sunlight came in and it would make the whole room one big silhouette. Some of the modern cams sold now will have an ON SCREEN DISPLAY (OSD) which will allow you to change the setting on how the camera sees. However, even with some of the best features, it’s still best putting the camera in a location where it’s not being blinded by another light source. Dome cameras are now built in such a way where you’re able to hide the wires under the housing which is great because it will keep intruders from being able to clip the cable in order to kill power to that camera thus rendering it useless.


Finding the right location for your DVR is pretty important. This is the device that you’re going to be recording all of your footage on. You would not want someone to simply come into your home and take the DVR. You would be left with no evidence of what happened and it would defeat the whole purpose of having a system installed. One of the main things that you can keep in mind is that hiding the DVR is your best solution. Check out my previous article for some great ideas on hiding your DVR. Also, keep in mind that all of the wires for each camera will come back to this central location. You’ll want to make sure it’s a location with a small amount of ventilation as well since most DVR’s these days have a hard drive and if it overheats, you will lose your recorded footage. You may also look into backup options in case anything ever happens to your DVR. Some people have a secondary DVR and even external hard drives in separate locations which will allow for backup of your device. There are also options for remotely backing up your recorded footage. Check out our DVRS which have some great backup features.


Running Cables, Home Wiring Tips

When running your cables, there are some things you’ll want to be aware of. There are some general guidelines to follow to ensure that you’re getting the best performance out of your wiring. First, make sure not to run your audio and video cables too close to high voltage power cables. This could potentially cause interference. Next, try not to make the cables too tight. Always be sure to leave some extra slack so that the cables aren’t being pulled tightly around corners. Make sure not to do anything that pinches the cables because it will impair the performance. If you’re using wire ties, be sure not to make them too tight. Before cutting the cable, make sure you’ve measured the distance so that you have extra cable to account for any bends, turns, or obstacles.

The best solution to running cable is usually to run it from the DVR’s location through an attic directly to the area the cameras are being mounted. This way the wires are hidden and not accessible to anyone trying to vandalize your system by cutting the cameras power or video. If you do not have access to an attic (such as in an apartment) there are other options. You may also run the cable along the edge of a wall, under carpeting, and below baseboards.


4CH Power Box Power Mini 4CH Power Supply 4 Channel POE switch

Depending on the type of system you choose will depend on the type of power supply you’ll need. If you are shopping on a budget, there are easy plug and play power supplies available. The amount of channels on a power supply is how many cameras you can hook up to it. There are also power distribution boxes available which are better quality and last longer. Check the power requirements of the cameras you have purchased, most analog cameras will be 12V but there are some which are sold which will require 24V AC instead. If you are not powering the cameras at the source, please note that you will want to check your voltage drops with a volt meter during load (while the camera is on). Especially cameras with IR LEDs. Sometimes cameras will work fine during the day, but will stop working as soon as night time hits and the IRs try to come on. Depending on the type of cable you use, will also depend on the distances you can run your power. There are situations where you can run 24V AC to get longer distances, but if you’re using 12V cameras you have to make sure to buy a power converter so that you don’t fry the cameras. This product will take the 24V AC back down to 12V DC. If you have Dual Voltage cameras, you will not have to worry about this. They will take both 24V and 12V. Check your specifications to be 100% sure before plugging anything in. If you are using a power box with plug and play cables, you’ll need power leads in order to avoid having to cut the connector off the cable just to power the camera. If you’re using Megapixel IP cameras, you can also power through a POE switch which is power over your Ethernet cable.


connecting cables back of DVR

Once you have everything setup and tested, you’ll be able to start plugging everything in. This is usually the easiest part. Just make sure that each camera cable is labeled to make it easier on you. For example, if you have a front door camera and you want it on channel one so it shows up first, you would label the wires so that if you ever have to completely unplug everything, you won’t have to turn every camera on in order to find out which cable is connected to which camera. For monitoring, most DVRs will have multiple forms of output. Most will have HDMI, VGA, and BNC outputs which you can use to monitor your system and our devices will allow them all to work simultaneously so that you can connect multiple monitors.


Setting Up Your DVR

Setting up the DVR can get a little confusing for first-timers. Our DVR systems have a lot of settings which can become cumbersome. The good thing is that we offer full support of our products and if you purchased a TechPro DVR system, you can call us anytime during business hours and we’ll answer your questions. If for some reason you’re looking for help off hours or even instant help, we have put together some really great resources to help you set up your DVR. One of the first places you can search for and ask for help is on our Tech Support Forums. People are on there all of the time answering questions and even some of TechPro’s tech support staff will see the questions come in on weekends and answer off-hours. There is a Learning Center on the site with some great resources as well such as this blog, Comparison Charts, Calculators and much more. Lastly, but certainly not least, there are hundreds of product videos and tutorials on our Video Vault and on our YouTube page. Most of the time you can just type in your product number into the search and you’ll find tutorials and unboxing videos.

In conclusion, there may be a lot of information on this article, but setting up a system in your home really isn’t that difficult. There is a lot of technical information that may scare off some people but as long as you have all of the proper products that work together, you’ll be able to just easily plug everything up in your home and be ready to go in no-time! When you call in to make your order, you can ask one of the sales reps for assistance in picking out the right equipment and they’ll make sure you have everything you need. Just always remember that after you purchase your system, they will not forget about you. You can call in any day Mon-Fri from 9am-6pm EST and they’ll answer your questions and help you set up your system if you’re having a hard time!


A Common Sense Guide to Installing a Camera System

Written By:
Friday, October 3rd, 2014


So you want a security system, and you’re thinking about installing it yourself to save some cash. Great! Let me just say that you have just made the best or worst decision of your life…maybe. What do I mean? Well, essentially, make sure you can chew everything you have just bitten off. There are a lot of things to consider when taking on the endeavor of installing a camera system, and if the factors are right for you then you’re in like Flynn.

The first thing to consider before anything else is, “What do you want your system to be capable of?” Whether you install it yourself, or pay someone to complete the work for you, you will still need to know what you can afford and if your expectations are reasonable. For more guidance on these subjects, I would urge you to read my other blogs in the “Common Sense” series. These will help you understand the industry and what is important.

Once you have a grip on what needs to be covered and the level of detail you’d like to obtain (and whether or not you have the budget to do it the way you’d like), then you can begin breaking down the job. First thing you’ll have to start working on is where you’d like to place the cameras. Are there clear views of the areas you need to see? Can you get the camera nice and close to the area to give you the best detail of objects of importance?

Here are some bullet points to always remember when designing a camera layout:

  • Up close shots will always produce better images than wide open ones.
  • If you require detail at distance, you are increasing the cost of your system.
  • The more detail you need, the more sophisticated the camera.
  • Optimal infrared distance is under one hundred feet.
  • Special purpose solutions may have a camera designed specifically for that.

Second, you’ll have to begin planning for the cable. We recommend using bulk cable as the quality is usually far better than lightweight plug and play cables. There are also several different types of cable. What cable type you select is a personal preference in many ways. However, you may also be required to install a specific type of cable in order to properly install your system or make your design work. The last factor is that you may want or need a special kind of cable. For instance, some building codes require that plenum cable to be installed. Its a special cable that’s extremely fire retardant. Another possibility is that you are burying cable. There are special cables that do not require conduit called direct burial. You may want to consult your local building code, electrician, or installation authority if you think it may be an issue for you.

Next, you will need to consider your building. Start snooping around. Become familiar with your attic and basement spaces. Go look at every place you want to place a camera and start thinking about a basic plan on where you’re going to run the cables. Will you need conduit or other materials to complete the install the way you want it? Will other materials be needed for cosmetic reasons? Begin making a list of these things and ideas that you have.

Now is the time that you reevaluate your plan. Is there something you’re missing or could do better? Will the equipment choices you are considering still work? Are the lens sizes correct? Whether or not you actually install the system yourself, the equipment should be correct for your application.

Once you’ve decided on the equipment you’re going to install, you should begin to make your plan. Create a working sketch of your installation on a floorplan with wiring diagram. Try to make it complete with wall measurements so you can figure out how much length of cable you will need. When the plan is in place, “walk it over”. This means actually physically go over it so that you know for certain it will work and you are capable of completing the install. This should include thinking about things like getting wires up or down walls, across pipes, through partitioning walls, through multiple levels, and any other barriers or obstacles you may encounter in your plans.

Now it’s time for the tool check. You should consider the parts you are looking to purchase. Will you need any tools that you don’t already have? There are often options for installation that require some sort of special tool. One such example that you may find is that you want a nice firm connector on the end of your cables, and therefore choose to install RG-59 coaxial cable and professional compression fittings. A special compression fittings tool would be required to make the end connection. Additionally, you may need other tools like a drill fitted with hole saw or masonry bit, or may also need several different sizes of the same tool or component.

The last thing to consider are the additional parts that may be required. Pipe fittings, wood screws, electrical boxes, spacers, wire chases, wire ties, gel connectors, drywall patching, etc might all be needed to either complete the installation or make repairs. You have to realize that you’re going to make mistakes. Just be prepared to handle them after you’re done.

So now that you understand the scope of the install, the amount of planning and work, the tools, and the other materials that are needed, you can appreciate the prices that are involved in installations a little more. Granted, there are also profits programmed into those prices. You can certainly do it yourself, but I would recommend having a fall back plan in case you get yourself into something you can’t take care of yourself. Find a network tech, handyman, or installer that you like in the event that you need to call in the cavalry to help bail you out. Just be informed and planned, and you shouldn’t have too many problems.

Now you’re prepared! Start your research and parts hunt, and try to have fun with it. The work is very gratifying in the end. Good luck!


I-502 Washington Code 314-55-083 Security, Surviellance and Access Control: Contingency and Congruency Planning

Written By:
Tuesday, September 30th, 2014

WA 314-55-083

When building your I-502 system it is important to plan your security layout, contingency and congruency options.  What does this mean exactly? It means planning for the worst case scenario. Planning for all foreseeable contingencies and running congruent systems to compartmentalize as much damage to the system as a worst case scenario can create.  When we here at Security Camera King plot your camera layout we take many factors into account, and in doing so we account for contingency and congruency in many ways.  My goal here is to further your awareness and allow for you to consider all choices with a conscious understanding of your infrastructure options when it comes to your cameras, digital video recorders, and cabling. These ideas and strategies can be applied to all your systems, including access control, loss prevention, employee accountability and even some growing strategies.

The first step is planning for contingencies and presenting the strongest defense one can have. “Preparation is key” as any good boy scout will tell you.  Contingency planning is simply preparing for the worst case scenario and often the impossible or unlikely. In considering these things you will find your business encountering far fewer slow-downs during emergencies. This can be extremely important with an I-502 surveillance system.   For example let us consider for a moment the unlikely scenario of a fire in a grow room: Damaged surveillance cameras could cause an entire suspension of production for the facility due to lack of CCTV coverage.  Having this added issue cutting further into your profits than just the initial loss of product and damage could be a devastating blow to a business. Meanwhile having a spare camera, cable and perhaps grow equipment could bring that room back to recovery much faster than ordering replacements would allow. Neatly avoiding rush shipping which can be an expensive emergency cost if your budget isn’t prepared for it. While extremely unlikely or improbable everything is subject to Murphy’s Law and even though these events are indeed unlikely and more so improbable, they are still a very real possibility. Having extra cameras on hand or a digital video recorder and hard drive if your budget allows can benefit you in multiple ways. For example if an opportunity to expand or grow avails itself you may be able to yield an extra crop. Contingency planning and purchases can and should include other items such as generators, battery backups, and surge protectors to protect against harmful lightning strikes or power surges and failures. This will allow you to continue working and protect your product when others may lose their ability to produce.  Having your surveillance system consistently running may keep you above reproach when the Liquor Control Board questions your actions or accountability during a power outage.  It can also allow you more flexibility in your infrastructure as it pertains to organizing and congruency.


The second part to security/surveillance systems planning is congruency. Congruency planning is preparing and planning your system so that it can be interchanged and switched due to damage or as relevant to your operations growth and the change of the shape of your layout.  It is the art of interchangeable compartmentalization.

Congruency planning is best explained and very similar to how you plan congruency in your crop as a grower or farmer.  The phrase “don’t put all your eggs in one basket” is a simple and shrewd business strategy that can be applied to both your grow and your surveillance systems. Just as you have multiple rooms or greenhouses to prevent excessive sex change, so can you have multiple digital video recorder systems in case one is vandalized by a manager knowing he is about to be terminated or by an act of God.  For example, having multiple small digital video recorders with one or two ports unused allows that if you need to expand or move cameras from one digital video recorder to another you are free to do so without having any loss in coverage. No fretting, no hassle, quick resolutions to emergency situations.  Another part of congruency is utilizing the same hardware throughout your facility. Whether it be cameras, digital video recorders, hard drives, or cabling it can all be simplified to the same item types to allow for congruent systems. This makes any individual part of your system interchangeable with the other.  Say you want enlarge one room and shorten another. Relocating a camera is far easier when it doesn’t matter which camera you move. From running multiple systems to using the same digital video recorders, congruency is an integral part of planning your surveillance system. Congruency is a simple solution for contingency planning and your most effective option.

So what can we do to help?  First we take into account your needs when we give you your initial layout and quote.  We leave room for you to expand your system as your business grows, from adding cameras to alarm inputs and outputs. Next we provide multiple solutions to your surveillance and security needs. We look at each case and assess whether it is more effective to utilize two 16 channel digital video recorder units or one 32 channel digital video recorder unit.  In each case we carefully plan out your system to offer you the optimal solution for your layout. Not only that, we guarantee you will pass inspection if you follow our recommendations! We stand by our quotes and our assessments.  Beyond that our tech support is for the lifetime of the product, available to help you adjust your set up as needed.  We can also help you with your access control needs and simplify your layouts for these systems as well by maintaining equipment redundancy.   Access control is just another aspect of the field we specialize in, again providing you with unparalleled service and support.

We offer you multiple solutions to your surveillance requisites, all the while remaining I-502 compliant and maintaining a cost effective attitude.  To show our commitment in helping our I-502 customers anything purchased in addition to the quote and layout relating to fire replacement or spare items and cameras not included in our layout will be given an additional discount beyond the discount we normally reserve for our I-502 customers.  Give us a call. We would be glad to assist you! You can also check us out on the web at


How to extract recorded video footage from a DVR over the Internet

Written By:
Thursday, September 25th, 2014

Techpro Security Products brand DVRs have a long list of pragmatic features and none of them are more useful than the ability to view your security camera footage from anywhere in the world. This is accomplished when the DVR and the network where it has been installed have been set up to correctly work together. This feature gives you the capacity to view both live and recorded video from a computer. There are a few different ways that you can do this. In this article we are going to examine performing this function through the Web Service, which uses Internet Explorer. This is probably the easiest method to set up and does not require you to install software. This is a great way to extract recorded video footage from a DVR over the Internet.

This feature gives you access to almost all of the settings that you would be able to adjust from the DVR directly, as if you were interacting with it through a monitor and mouse connected to it. You will also be able to see the live views from any of your cameras that you wish to monitor. In addition to having all the functionality of interacting with the DVR directly, connecting to the DVR through the Web Service allows you to download recorded video footage from your DVR directly to your computer.

Now we’re going to take a look at the process of getting this recorded footage from your DVR to your computer, which is fairly straight forward. Once you are logged into your DVR through the Web Service you will see a series of buttons along the top of the screen that includes the button that is marked as “search” (as shown in Image 1). Clicking on this button is the first step in being able to view your recorded footage.

Image 1


Once you have the “search” page pulled up you will first need to pay attention to the top center portion of the page. This section is labeled as “parameter”. You will need to select the date and time for the “begin time” and “end time” that will encompass the time frame of the recorded video that you are interested in reviewing. Next, you should select the camera that you want to view from the drop down menu next to where it says “channel”. This is located directly below where you entered the times and dates. You should also make sure that you have a check mark next to where it says “main stream” in order to get the highest quality of playback possible. Image 2 shows a general example of how this section should be set up.

Image 2


Once the “parameter” section has been set up correctly, the next step is to click on the “search” button in the upper right corner of this page (as shown in Image 3). Once you do, there will be a list of video events that will show up in the bottom portion of this page (as shown in Image 4). In order to view the video of any these events, you simply need to double click on them. This list can only hold a maximum of a hundred events. If you exhaust this list and haven’t found what you are looking for then you will need to adjust the search parameters on the top of this page to begin searching the next block of time.

Image 3


Image 4


While you are watching one of the recorded video files you will notice that there are some controls, located along the bottom of the interface, which will allow you to view the footage in the manner that you’d like to see it (as shown in Image 5). From the left, you’ll notice there is a slider bar along the bottom that will allow you to jump to different portions of the video file. As you continue this process from left to right on this bar you’ll next see the play, pause and stop buttons – the functions for these buttons are pretty straight forward. The last two buttons as you arrive at the right side of this page are the slow and fast forward buttons. Both of these buttons have multiple levels – the slow button allows for a maximum of 1/8th normal speed and the fast forward allows for a maximum of eight times the normal forward speed.

Image 5


If you ever have the need or desire to extract recorded footage from the DVR, you’ll see that this interface also offers a simple way to accomplish this process. Once you have viewed a particular video file or group of them, you will need to go back to the playback screen by clicking on the “search” button along the top of the initial Web Service screen again. Once you’re back on the playback screen, you’ll need to locate the file again and click on it, so that it has a blue bar. Then you’ll need to click on the download button in the upper right portion of this page (as shown in Image 6). When you do this it will open a browsing window, in order for you download the recorded video file to the location that you desire.

Image 6


Before you actually download the video file there is one setting that you should make sure is set the way you want. This setting is in the download window and it’s marked as the “save as type” (as shown in Image 7) and it affects the type of format of the video that will be downloaded. The DAV format is the better option to select for this but it has a draw back. The good thing about the DAV file type is that it is very difficult to modify or falsify any portion of these files. The downside of video files that are formatted this way is that they will not play on most of the standard media players on a computer.

Image 7


There is an easy way around this issue. You will simply need to use the player/converter that comes on the disk which is included with your DVR and it can also be downloaded though our website. This program will allow you to play the DAV file in its original format and/or convert it to an AVI format. The AVI format is a format that will play on almost all standard video players that are available on a computer. If you should ever need to get footage to the police or an insurance company, then it is a good idea to get them a disk that has the original files in a DAV format and include the player/convertor program so that they can choose how they view it.