Archive for the ‘HowTo Articles’ Category


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How to open DVR ports Using a Netopia 3300 Series Modem

Wednesday, October 5th, 2011

In this video I am going to show you how to open ports on a Netopia Router, model number 3300.

First we’ll go to Internet Explorer and enter the IP for the router. (The default IP for this router is 192.168.1.254.)  I already changed those; I never keep my default user names and passwords and my IPs on my units on my network devices.  So again the default, right out of the box is 192.168.1.254.  The user name is Admin and the password is underneath the modem so you’ll have to flip the modem over to find the password.  It’s usually on an access code sticker that comes with the modem on the bottom of the unit.  If you cannot access the router you can get that information from AT&T for them to help you otherwise we cannot open the ports if we don’t know the passwords.   Once again the default IP is 192.168.1.254 and the password is going to be underneath the unit.

I’m going to put the IP of MY router which is different.

And it’s going to prompt you to enter a username and password in the “Windows Security” window that pops up.   And you will find an interface like this:

Click on “OK” and you will find an interface like this.

Click on Home; then you will see this interface:

Choose expert Mode. Click “Yes” and you’re going to go to “Configure,”

then “Advanced”

and pinholes.

In the next interface you’re going to have to open 6 ports or you’re going to have to create 6 rules.  The default ports are 80, 37777, and 37778.  As many videos we have made about opening ports on different routers and setting the ports on your DVR, the http:// port we recommend to be 88 because most ISPs block this port for incoming connections.  So on your DVR you are going to have to change that to 88.  That will also be one of the pinholes that you create out of the six.

So first we click “Add,”

and then you’ll se this interface (Pinhole Entry).

Pinhole Name we put DVR, External Port Start 88 and External Port End 88 and the IP of the DVR which is 192.168.1.108 and the Internal port will be 88.  Click “Submit,” then click “Add or Edit more Pinholes.”

At the top of the window is a notice bar that pops up saying, “Information database has changed.  Click the Alert button above to continue.”  The alert button is the small yellow, triangular exclamation mark in the upper right corner. I’m going to add all the ports first then I will show you what will happen when I click on this alert button.

Next click on “Add or edit more pinholes.”  Click “Add” again and provide a different name (I am using DVR2) but same protocol.  By the way, the reason you have to open 6 ports is because 3 have to be TCP and the other 3 have to be UDP.  External port start 37777 and external part end 37777, Internal IP address is 192.168.1.108 and the Internall port is 37777.  Again click “Add or edit more pinholes.”  You’ll see the second pinhole that we just created.  Click “Add” again.

This will be my third rule on TCP DVR3 for the name, TCP for protocol External port start 37778 External Port End is 37778 IP of 192.168.1.108 and internal port of 37778.  Click “Submit.”  Click “Add or edit more pinholes.”

Click “Add” again, Pinhole Name, “DVR4,” Protocol, “UDP,” External port start “88,” “External port end “88,” Internal IP address “192.168.1.108.”  This router accepts individual TCP and UDP ports under protocol but not both, that’s why you have to open 6 ports, 3 for TCP and 3 for UDP. And another one, Pinhole Name “DVR5,” Protocol “UDP,” External port start “37777,” External port end “37777,” Internal IP Address “192.168.1.108,” and Internal Port “37777.”  Click submit then “Add or edit more pinholes.”  Enter in the appropriate fields:  DVR6, UDP, 37778, 37778, 192.168.1.108, and 37778.  Once again the default username is Admin, the password is going to be on a sticker underneath the unit, and the default IP 192.168.1.254.

If for some reason you cannot gain access to the ports using the default information, then is nothing we can do here at Security Camera King.   You will need to contact your ISP instead and let them know that you need to open ports on your modem and that you need the Admin, Password, and IP address.  Your ISP is the only one that can help you in this case.  Once that is taken care of, you can return to this video and open the ports.

So, I’m done and I click “Submit” for the last port and now I go to the “Alert” button in the upper right hand corner.  When I click that button and it says “Validation Passed” I’m good to go:

just click “Save and Restart” and it will take a little bit for the unit to come back and that is it.

I hope this video has been informative for you and I would like to thank you for viewing it.

How to Access your Security DVR using Google Chrome

Wednesday, October 5th, 2011

This is a video demonstration of how to access your DVR using Google Chrome.

First you need to go to “Start,”

“Control Panel,”

and “Internet Options:”

Click on the “Security” tab

then “Custom level. . .”

Next, scroll down until you see “Download unsigned ActiveX controls” and set it up as “Prompt”

then click “OK” then “Yes” and apply the changes.

Now what we are going to do is go to Google Chrome. You always have to change to Internet Explorer mode and allow the ActiveX controls to install or it’s not going to work.  First you have to configure Internet Explorer and then you go to Google Chrome and install the emulator.

So we’re going to do a search for Internet Explorer Chrome or IE Chrome and under results you may have to scroll down to see this web site.

Click on it and you’re gonna scroll down here and install this tool, it’s called “Chrome IE.”

So click on it, then click on “Add to Chrome”

And click on “Install.”

We’ll add the extension to Chrome; right now it says “Chrome IE is now installed:”

You will see this little icon right here:

when it’s “On” that means it’s using Google Chrome and when it’s off it is using Internet Explorer.  So you see you can switch from Internet Explorer to Chrome within the same interface of Chrome.  So that’s the cool feature right there that you don’t have to mess around to access your DVR from Internet Explorer if you are a Google Chrome user like I am.  This is very easy and very intuitive tool that will allow you to access your DVR from Chrome.

So what you have to do is this:  Once you have this “Off” you can enter the IP of your DVR in the address box.  I have a DVR now right here at my location so I’m going to put the IP address then hit “Enter.”  Right now it’s not going to show anything.  Why?  Because this option is “On.”

If you put your mouse there it says “Switch between IE and Chrome.”  So when it’s on it is using Chrome natively when you click on it and it goes “Off” and it shuts down like this, it has now switched to Internet Explorer and now I can download the ActiveX controls from Google Chrome.

So click on the blue/yellow notification bar

and then click on “Install this add-on for all users on this computer. . . ”

Next you will get the Google Chrome Security Warning window, click on “Install” here.

Give it a few seconds to load and then after that it will show the Web Service interface.

You can go ahead and log in and here is the DVR interface.

It looks exactly the way it does in Internet Explorer but the cool thing is that now you can be in Chrome and access y our DVR.  If I click this button in the upper right hand corner, the screen goes away because our DVRs were not designed to work with Chrome.  Bu if I click it again, than because of the ActiveX software we installed, the Web Service interface returns.

I hope this has been informative for you and I would like to thank you for viewing.

 

How to view your DVR using Internet Explorer 9

Tuesday, September 27th, 2011

SecurityCameraKing.com.  In this video I will show you how to access your DVR using Internet Explorer 9.  This configuration will apply to Windows 7, 32 or 64 bit operating system and Windows Vista 32 or 64 bit operating system.

So the first thing we’ve got to do is make sure that you know what operating system your running or what version or what type by going to the “Start” button, and right click on “Computer” then click on “Properties.”

As you can see my version is 64 bit it’s Windows 7.  So there is an extra step that you’ve got to do in order to successfullly connect to your DVR.  Once you know if you have 32 bit connection to the DVR is just straightforward you have to configure the Internet options, then open Internet Explorer and put the external IP or the internal IP of the DVR and your good to go.

On the 64 bit there is an extra step that I will show you in this case because I have this 64 bit.  So what we have to do now is go to Internet Explorer.  For 64 bit only, you have to run Internet Explorer as the “Administrator.”  There’s two versions of Internet Explorer.

If you type Internet it will show the 32 version and it will show the 64 version.  DO NOT USE THE 64 USE THE 32.  You have to run that as an Administrator so right click.  Run as Administrator, click yes.

Then as you see the look of Internet Explorer 9 is a little different, but basically what you have to do is go to this corner,

and click this icon and go to Internet options, “Security” tab, custom label and look for the option that says “Download Unsigned Active X Control.”  And set it up as “Prompt;”  Click Okay; Yes; Then OK.

Then the next step is to put the internal IP or the external IP of the DVR.  In my case I am going to connect to an external DVR and the IP will be different of course.  So you have to start by putting in http:// (I already have it saved).

So, my port, my http port on my DVR I set it up to 77, so normally it will be 88 or 80.  So it depends on what you have configured under network portion of the DVR.  The http port will vary mine is 77 the default is 88 or 80.  Once you do that you will see this,

You have to allow it — click that little arrow there “Allow for all websites.”  Then click the torn page

which will allow you to view the web service as compatibility.

Then you can physically log in.  And here’s the DVR.  Choose your camera and there you are.  You can open a camera and there you go.

For the 32 version of Windows 7 or Windows Vista you don’t have to run Internet Explorer as an administrator.  So, it’s just very straightforward the only thing you’ve got to do is you have to do the Internet option configuration for 64 bit or 32 bit.  As I said the only difference between the two of them is that on the 64 bit operating system you have to run Internet Explorer as an administrator.  But the configuration itself on Internet Explorer on both versions is the same.  So once again your going to go to this little icon here, Internet Options, Security tab, Custom Level, you’re going to scroll down until you see download “unsigned Active X controls” and set it up as “Prompt.”  That’s it!  I hope that this has been informative for you and I would like to thank you.

How to Install a Power Supply

Tuesday, September 27th, 2011

First in advance we’ve already punched out the hole in there you can pick any of the bottom wholes in there to get easy access but you can use any of the holes around the power supply.

Next you’ll want to reference the codes on the door you’ll see it will show you the positive and the negative, positive being your red cable.

Next you’ll want to take your cable and connect it to your camera by just simply inserting it in there.  Then pushing your cable through the hole that you punctured through the power supply box.

Give yourself some lead to work with there.  You may want to trim off some of the extra wire.  Twist the wires to make it easier to insert into the power board.  You’ll take these cables and you’ll wanna loosen these screws which you are using for the board; they come from the factory, tightened usually.  Once you’ve loosened the screws to the power board, according to the schematic on the door, insert the cables into the power board and one at a time tighten them again using your screw driver.

Test it for firmness to make sure it’s not loose.  If it is loose you’ll want to reconnect the wire again using the same method.  Loose cables can result in camera failure.  And this is the video of how to properly install a camera to your power supply board.

How to Install BNC Compression Connectors

Tuesday, September 27th, 2011

This is video demonstration for SecurityCameraKing.com on how to properly install a compression fitting for BNC connectors to RG59 cable.

First you slice off the outer sheath and then you go ahead and you will notice that there is a white sleeve inside and you will cut the white sleeve inside exposing the copper inside the cable.

You want to leave just enough copper, that’s a little long, to get into the BNC connector.  So you’ll notice here as you compare that that’s what it should look like right over here.

Then you’ll go ahead and apply the connector and you want to apply it with as much pressure as possible get a nice tight fit in there.   Then you’ll use a tool which we sell on our Web site as well, and this tool is used to connect the BNC connector compression fitting to the RG59 cable.

Make sure that it’s flush there’s a height adjustment, you want it to be flush before you start to apply the pressure.  Then you’ll notice it will compress.  Once it’s compressed if you compare that against an uncompressed cable, against an uncompressed BNC connector, and you’ll see the difference between the two connectors.

The compressed connector is much smaller when you properly connected it and you can see here how tight the fitting is.  You can pull with as much pressure as you want and it won’t come off.  That’s a great way to install compression BNC fittings to RG59 cable.