Archive for the ‘ HowTo Articles’ Category



How to Set Up Your DVR to Automatically Adjust for Daylight Savings Time (DST).

Written By:
Thursday, June 27th, 2013

dvr-22Our DVRs here at Security Camera King are capable of automatically adjusting the time that is displayed, according to day light savings time. You must make a few changes to the settings in your DVR before you are able to take advantage of this feature.

- To begin this process, you will need to go to the “GENERAL” page of your DVR. There are a few different ways to do this depending on how you are interacting with your DVR.

a. If you are sitting in front of your DVR and interacting with it directly – While you are viewing your live camera feeds, right click anywhere on the screen. Then you will need to select “Main Menu” from the small menu that appears (you may need to enter the log in information for your DVR at this point). Next you will need to click on the “SETTINGS” icon. After that, click on the “General” icon.

b. If you are connecting to your DVR from a computer through the Web Service – First you will need to have your DVR setup to be networked and log in to the Web Service. Next you will need to click on the “Config” button along the top of the screen. Then select the “General” heading from the menu along the left side of the screen.

c. If you are connecting to your DVR from a computer through the PSS client software – You will first need to make sure that the software is set up to connect to your DVR correctly and then log in. After you are able to log in to your DVR from the software, you will need to click on the “+” sign to the right of where it says “Device List” in the upper right corner of the interface. Then right click on your DVR in the list that opens below where it says “Device List”. The next thing you will need to do is hover over the “Advanced” selection in the small menu. When you do this a sub menu will open to the side. Click on the “Device Config” selection in this menu.

The last step is to select the “General” heading from the menu along the left side of the screen.

- Once you are on the “General” page of the DVR’s settings, click on the button that is labeled “Set”. It is located to the right of where it says “DST”, in the upper right corner of this screen.

- Once the small DST interface opens for you, make sure that “Date” is selected along the top of this small pop up window.

- To the right of where it says “Start” you will need to enter the date and time that you want your DVR to move forward an hour. This happens at some point during the spring but it does not happen on the same day every year. You can find out when it’s going to happen in the current year by typing “when does daylight savings time start” in the Google.com search field.

-To the right of where it says “End” you will need to enter the date and time that you want your DVR to move back an hour (don’t forget to take into account what the time in your DVR will be set to after it moves forward in the spring). You can find this information out in the same manner as described in the previous step.

- Once you are sure that all of the information in this DST page is entered correctly, click the “OK” button located in the middle of the bottom of the small DST window. Once you have clicked on the “OK” button it will drop you back out to the previous screen, which is the “General” page.

- Make sure that the box to the left of where it says “DST” is enabled.

a. If you are sitting in front of your DVR and interacting with it directly – This means that you will want the box to the left of where it says “DST” to be white.

b. If you are connecting to your DVR from a computer through the Web Service or if you are connecting to your DVR from a computer through the PSS client software – This means that you that you will have a check mark in the box to the left of where it says “DST”.

- While you are on this screen it is a good idea to make sure that the current date and time is set correctly along the top of the screen, to the right of where it says “System Time”. If you make any changes to the time on this page, make sure to also hit the “Save” button to the right of where you made the changes.

- Once you are sure that all of the information has been set up correctly on this page, click on the “OK” button in the bottom right corner of this page. If you are making all of these setting changes remotely through the web service or PSS client software, you will need to click on the “Save” button to confirm the changes you have made.
The last step in setting up your DVR to automatically adjust the time for day light savings time is to restart the unit in order to make sure that these changes take effect correctly.

- If you are sitting in front of your DVR and interacting with it directly while setting all of this up-

a. Right click once anywhere on the screen when you are viewing the live camera feeds.

b. Select “Main Menu” from the small menu that appears.

c. Click on the “SHUTDOWN” icon, which will be towards the bottom of the screen.

d. This will cause a small window to pop up with a drop down menu. You will need to select “Restart system” from this menu and then press the “OK” button at the bottom of the small window.

- If you are connecting to your DVR from a computer through the Web Service while setting all of this up-

a. Close the configuration menu by clicking on the “x” symbol in the top right corner.

b. Click on the “More” tab along the right of the screen, below where you can make adjustments to the iris of any PTZ cameras you might have connected to your DVR.

c. One of the buttons that will be revealed once you have clicked on the “More” tab will be labeled “Reboot”. Click on this button.

It is important to note that since you are remotely connecting to your DVR through the web service, you will not be able to restart the DVR if someone is logged into it directly. If a user is logged in to the unit directly, you must restart it from there. This is explained in the previous section.

- If you are connecting to your DVR from a computer through the PSS client software-

a. Close the “Device Config” window by clicking on the “x” symbol in the top right corner.

b. Find your DVR in the device list in the top right corner again and right click on it.

c. Hover over the “Advanced” selection in the small menu and click on “Reboot” in the sub menu that appears.

It is important to note that since you are remotely connecting to your DVR through the PSS client software, you will not be able to restart the DVR if someone is logged into it directly. If a user is logged in to the unit directly, you must restart it from there. This is explained above.

Once your DVR has finished rebooting, it is a good idea to go back and verify that all the setting changes that you have made have been saved correctly. All you have to do is navigate back to the “General” page, as detailed in this beginning of this article and click on the “Set” button to the right of where it says DST, in the upper right corner of this screen.

Please contact us for more information on setting up your DVR to automatically adjust to Daylight Savings Time (DST).

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How to connect your DVR/NVR over the internet Via a WEB BROWSER

Written By:
Thursday, June 20th, 2013

connecting your NVR to the internet through a browser

Welcome to all who stumbled upon this article. In this segment, I will be discussing three different ways to access your device and cameras. In order to do so for remote viewing be sure you have already taken the necessary steps of creating port forwarding rules on your Local area connection. If you have not done so, I implore you to check out my previous post, Basic Port Forwarding for the DVR & NVR. Now that’s been established lets proceed. No matter what series DVR/NVR/MegaPixel camera you have of ours, the following applies to all. Let’s begin by getting our communication established via web browser Internet Explorer.

Open Internet Explorer. If your Operating System is Windows Vista or Windows 7 (the 64 bit version), find the Internet Explorer icon on the task bar, right click and “Run as Administrator”. There shouldn’t be an issue for Windows O/S 8, just make sure your opening up the desktop version and not the quick app. Once the browser is open and loaded, go to the tool bar at the top and left click on “Tools”. Then proceed to the “Internet Options” and left click on this tab. Left-click on the “Security” tab and Left-click “Custom Level” button.

In the pursuing menu that pops up, scroll down a little to the ACTIVE “X” segment. Continue to scroll till you locate “Download signed ActiveX controls” and “Download unsigned ActiveX controls”. Set both to “Prompt”. Click on OK, then Yes and the window will disappear. Then hit apply and okay and then that window will disappear as well.

Close out of Internet Explorer, and then open Internet Explorer again to ensure the changes you made are saved. Now, when you connect to the DVR, you will get a prompt on the top of the page to download ActiveX from an unknown publisher, click on it and choose the “Run” button. If another “Security Warning” appears after clicking the “Run” button just click on “Install” to finish the ActiveX installation process. Within moments you will see the log in screen of your DVR. If the page displays in a funky manner please locate the “Compatibility View” button and click on it. It usually located in the web address browser to the right, usually an icon of a sheet of paper torn in half. This should clear the corrupt/wacky display value you saw before. Don’t worry, these steps are only necessary when connecting to your DVR for the first time. After these changes are made you should not have to repeat these steps on the same PC.

Now we will input or address (whether a DNS address, static IP, external IP or local IP) in the following format:

http://192.168.1.108

Keep in mind I am using this address as an example, your network IP will be different. If you have already assigned an HTTP then the address will look like so:

http://192.168.1.108:88 or whatever port you made it. You can learn more on this at: Basic Port Forwarding for the DVR & NVR.

Once you enter your address hit the enter key to continue to the address destination. Shortly WEB SERVICE will display. Proceed to enter in your User name and password for your DVR and select “LOG IN”. The ensuing page will be the displaying server that’s built into the DVR itself. You may open one channel at a time by highlighting a square and choosing your desired channel to appear in said square or you can hit the “OPEN ALL” button to display all your cameras simultaneously.

how to connect your DVR to the internet

how to connect your NVR to the internet

Connecting the DVR/NVR to Your
SmartPhone and/or Tablet

(Yes, there’s an APP for that!)

This approach is different. In order to communicate with and access your DVR you will need to download our APP. We have a free one we offer our clients as well as a more advanced paid APP that allows you the ability to distinct features of the DVR. One of them being the ability to review footage from the APP (The Extra Stream needs to be set to record for this to work). First proceed to your respected APP store such as Google Play or the Apple app store. Type in the search field: TechProSS. Choose your desired version and download to your device. Once installed open the app by clicking on the TechProSS icon.

connecting your NVR through an internet browser how to use security cameras

Once the APP has loaded go ahead and click on the four square icon in the top left corner. This will take you to the OPTION screen:

How to connect your DVR/NVR over the internet Via a WEB BROWSER How to connect your DVR/NVR over the internet Via a WEB BROWSER

Click on Device Manager and then hit the ADD button in the top right hand corner. Choose the “Manually ADD” button when prompted and the next screen to appear will be the configuration field for adding a new device. In here you will perform the following:

In the first box starting at the Top will be your devices name. You may call it whatever you like, this has no diverse effect on connecting to the DVR,

In the second field you will enter in your IP address, the NUMBERs (or name if a DNS address) ONLY!!!!. If you input in this field as you learned how to for Internet Explorer the connection will NOT work.

In the third field you will input your TCP port that you designated for your device for your network.

In the fourth box you will Inout your Username for the DVR and in the fifth Box the password for the DVR as well. In the final box will be the amount of channels your unit it. For instance, if you have a 16 NVR with only to cameras attached to it, you still will put 16 for the amount of channels. Once this step has been completed hit SAVE in the top right hand corner and you will be brought back to the DEVICE MENU.

Hit the Icon of the four squares again to be taken back to the OPTION screen. From here click on Live Preview and page with four windows will appear. Click on a plus sign in one of the windows and a device list will drop down. Choose your newly added device and the desired channel you want to view. If everything is in order your camera will appear in this screen. Proceed to repeat the last steps for each window.

seis1 How to connect your NVR over the internet Via a WEB BROWSER

How to connect your DVR over the internet Via a WEB BROWSER How to connect your DVR/NVR over the internet Via a WEB BROWSER

How to connect your DVR/NVR over the internet Via a WEB BROWSER How to connect your DVR/NVR over the internet Via a WEB BROWSER

How to Attach Your DVR to a Display Monitor

All of our devices have the following for Video Out Display: VGA, HDMI, and Video OUT (with the exception of the NVR mini). By default the DVR/NVR is set at a resolution of 1024×768. If your monitor does not support this resolution it WILL NOT DISPLAY. All of our devices also support 1280×1080 & 1920×1080. Please be sure your desired displaying monitor or TV can handle these resolutions before selecting. The video out source can be attached to your TV or monitors RCA component video in section. No matter what the DVRs resolution is set to, through this video out put, the DVR will Always display. You may also need to make adjustments for this particular output to display within the ration of your screen. You may adjust this by completing the following:

Right click on the mouse of the DVR -> Main Menu -> Advanced -> TV Display. In this menu you can widen or shrink both the horizontal or vertical lines to fit the aspect ratio of the monitor. This feature is ONLY for the video out of the DVR.

Please be sure your VGA cords are no longer than 50ft from DVR to display and your HDMI cable no more than 25ft. If longer desired lengths are needed for your criteria, please be sure to implement the correct boosters to ensure signal quality.

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Basic Port Forwarding for the DVR & NVR

Written By:
Wednesday, June 12th, 2013

security system support groupsToday we will be exploring a simple world of port forwarding. For those of you who like to be hands on and grasp the “What, Why, and How to do” or you simply want to complete this segment of your job or project and Tech Support is unavailable I welcome you to proceed reading. I will begin with, “Make sure you have a PC, DVR/NVR, router and/or modem all [plugged in and ready to go. Also please obtain all passwords to each device (if necessary) to ensure flawless setup as we go from procedure to procedure. Once you have done so please access your START MENU on your PC.

basic port forwarding for nvrs

{Depending on what operating system you have, the above picture may vary.)

Choose the RUN option and then type in the command CMD. Then hit the enter key and you should have a window like the following:

setting up your security system

In this window, type in the command IPCONFIG and hit the enter key, this will pull up your LAN (Local Area Network) IP scheme. The one you will see my network in is a 192.168.1.xxx scheme. If yours is different, PLEASE DO NOT DESPAIR**, following along with the same process while subsitutuing my scheme with yours, will provide you with the SAME results. You should have now the following window:

As you see in the picture above my gateway 192.168.1.1 (which is my network scheme). The IP address of the PC I am using is 192.168.1.104. This is the unique IP belonging only to my device (my computer). This is the name, if you will, that the LAN knows my PC as. Every device that is attached to my network is issued its own unique IP address. Now our DVR/NVR and IP Mega Pixel cameras all have a default IP address of 192.168.1.108. On my network 192.168.1.108 is already taken so I will establish the IP of the DVR to 192.168.1.120. I suggest anyhow, to always change the IP address of any our devices to a known open IP on your network. You can see if an IP is open or not by pinging your network. You can check this in Command Prompt by typing in PING (hit the space bar once) and then the desired IP based on your established scheme. It will look like so:

how to manage your security system

(Above you can see this IP address is assigned to another device due to the com packet replies)

(Above you can see the IP address is not in use)

Now that we have established an open IP to assign to the device lets change it. If you right click on the mouse of the DVR, chose the following:

Main Menu -> Settings -> Network. Configure your network to the chosen IP in the IP address field. Make sure to change the Default Gateway in the respected field as well if your network requires. While we are still in this menu, let’s go ahead and assign our desired ports for the HTTP and TCP. I for instance will change the HTTP to 88 and keep the TCP port as it defaults of 37777. I now will save my configuration. (If the DVR prompts you that it wants to reboot, this is fine and a necessary function. Just hit okay.) Now let’s move onto creating PORT FOWARDING rules on our network. Normally you can just open up any browser and type in the DEFAULT GATEWAY of your IP scheme. Please refer to the picture below:

how to set up port forwarding for NVRs

(Before)

port forwarding set up for security systems

(After)

I will now access my router by putting in the password. Once Inside I can now create port forwarding rules for my device. Based on your router and/or modem the following pictures will not look the same. The current router I am using is a Linksys 1750AC.

(Main Menu once you log into the Linksys 1750AC)
single port forwarding for security cameras

I will now go to the Security tab at the bottom left hand corner, then choose the APPS & GAMING tab, and then SINGLE PORT FORWARDING.

double port forwarding for security systemsecurity system set up

As you can see in the above I have created (3) different port forwarding rules for the IP address 192.168.1.120 which is my DVR. You WILL have to only create two, the HTTP PORT & TCP PORT. Once completed be sure to save the configuration and now let’s check to see if our external is now connected to our internal with this two ports. We are going to proceed use a website known as: CanYouSeeMe.org

security system port forwarding support

Once on this page proceed to enter in the HTTP & TCP ports you assigned to your device and opened on your LAN in the box like so:

security camera help forum

I hope you got the same results as I did! If all was successful you ports should have shown a SUCCESS: I can see your service on (your external IP here) on port (your desired port you choose). If not, again do not despair***, please try following the same process over or contact us for your free technical support on OUR products. Please see the below for the DVR view on a browser:

best security camera system support

best security system help

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Learn How To Drive Safely During Bad Weather And Long Work Commutes

Written By:
Friday, June 7th, 2013

How to Connect to Your DVR over the InternetIf you spend a lot of time on the road, such as driving back and forth to work with a long commute, you might have gotten really comfortable in your vehicle. Although there is certainly nothing wrong with being a comfortable and confident driver, sometimes feeling too comfortable can cause you to relax a little too much, and it is important to never get too relaxed when you are behind the wheel of a vehicle; you never know when something could happen, and an accident could be disastrous in certain situations, such as if you are driving too fast or if you are driving in snow, ice or other bad weather.

Since spending more time on the road automatically puts you more at risk of getting in an accident, you have to be careful so that you can stay safe. This is especially important if you drive in bad weather on a regular basis. Therefore, you should consider following these tips so that you can know how to drive safely during bad weather and long work commutes.

Keep Your Car in Good Condition

Keeping your car in good condition is an essential for safe driving and long commutes. Taking the time to perform a bit of maintenance on your vehicle can make all the difference in the world in how safe your vehicle is to drive, and it can help you prevent yourself from getting in an accident. It is also a good way to maintain your car’s value, so make sure to follow these tips for a safe ride and a car that you can be proud of.

  • Check your tires. Making sure that you have good tires with good tread on them is an essential, and you also have to make sure that they are properly inflated at all times. If you drive in the snow a lot, it is a good idea to invest in snow tires every winter season to help keep good traction on the road.

 

  • Make sure that all of your lights are in good working order at all times. Along with making sure that your headlights and tail lights are working properly, you should also check your signal lights and running lights periodically for best results. You never know when one of your bulbs might go out, and you might not even notice it until it is too late. Taking the time to check your lights on a regular basis is well worth the effort because it can help you maintain safety, and it only takes a few minutes.

 

  • Although you might not think that keeping your car clean is important to your safety, it is. A dirty windshield can make visibility difficult or impossible, especially if it is raining or snowing or if the sun is shining directly in your face. Keeping window wipes in your car is a good idea so that you can quickly wipe down your windshield as needed, or you can clean it when you pump gas with one of the squeegies that are typically offered as a convenience for customers at gas stations. Keeping your headlights and tail lights clean can also make them more visible to other drivers, and a car that is too dirty might blend in during bad conditions, so at least taking the time to rinse off your vehicle once a week is recommended. It is also very important to clean off any snow or ice before driving your vehicle so that it will be easier for you to see and easier for other drivers to spot you on the road.

 

  • Along with keeping a clean windshield, make sure to invest in a good pair of windshield wipers. They are pretty affordable and quick and easy to install, and they can make a major difference in your visibility when it’s raining. Using a water repellent product is another good way to help keep your windshield relatively dry and clear during rainy conditions.

 

  • Make sure that you get your brakes checked and changed frequently. The difference between a good and bad set of brakes can also equal the difference between being able to stop in time to avoid an accident and not, so you should take changing your brakes very seriously. Fortunately, brake pads are very affordable and don’t cost much to change, and other parts for your braking system are also typically cheaper than a lot of people think.

 

  • Don’t ignore any problems with your vehicle. If you are having a difficult time steering your vehicle or if you experience other issues, make sure to schedule an appointment with your mechanic as soon as possible. Even seemingly small issues can make your vehicle far more dangerous to drive.

Check the Weather

Before heading out for your commute every morning, you should consider assessing the weather conditions so that you know how to handle things on your commute. If there is going to be bad weather, you should consider leaving your house a little bit earlier so that you can take your time driving. You should also know ahead of time whether or not you will need to defrost your car and clean off any snow or ice so that you can make time to do it before rushing off to work.

Use a GPS System

Using a GPS system can be beneficial in many ways. Not only can it make you more aware of the route that you need to take so that you can pay attention to the road, but some systems can even alert you to bad driving conditions ahead of you. Knowing where you are going and what you are getting yourself into can help you stay safe on the road, and you can also use your GPS system to help you get back to where you need to be in the event that you get lost. However, make sure to never fiddle with your GPS system’s features while you are driving because it can be distracting.

Stay Off of Your Cell Phone

Although you might be tempted to use your commute as a time to catch up with a friend or family member, you should avoid using your cell phone when you are driving. Countless accidents have been caused by people who weren’t paying attention when they were driving due to the fact that they were talking on their cell phones, and you don’t want to become one of these statistics. You can also get a ticket in many states for talking on the phone while driving, and many of the fines that are associated with these tickets are considerably hefty.

If you must talk on your cellular phone while your vehicle is in motion, make sure to use a hands-free device that will allow you to keep both hands on the steering wheel. Even with one of these devices, however, it is best to avoid talking on the phone at all when you are driving. If you absolutely must make a phone call, take the time to pull over; it can save your life.

Along with avoiding talking on your cell phone while driving, it is just as important to avoid sending text messages. In fact, texting while driving might be even more dangerous than talking while driving because it requires you to take your eyes off the road. There are also laws against texting and driving in many states, so along with staying safer by not doing so, you can also avoid a hefty fine.

Keep Your Hands on the Wheel

Along with staying off of your cell phone while you are driving, it is important to avoid doing other tasks that require you to take your hands off of the steering wheel and your eyes off of the road. This means that you shouldn’t use your commute as the time to finish getting ready and putting your makeup on, and you should also avoid eating while driving as well. Waking up a few minutes earlier in order to get these things done in the safety of your home can help prevent a serious accident, and you will also feel less rushed during your commute if you do so.

Pay Attention

Although you might not be feeling your most alert early in the morning on your way to work, it is important for you to stay as alert as possible. It sometimes only takes a second for things to get out of control and for an accident to be causes, so your eyes and full attention should be on the road at all times when you are driving.

Watch Out for Other Drivers

Just because you take the time to learn about driving safety rules and to put them into practice doesn’t mean that every driver does, so you have to practice defensive driving and keep an eye on what other drivers on the road are doing at all times. Watching out for others who aren’t paying attention, who are switching lanes too quickly or who come to an abrupt halt in the middle of the road can help you react quickly and safely, which can help prevent you and other drivers from getting in an accident.

Take Your Time

One of the leading causes of accidents is speeding, so it is important to always watch your speed while you are driving. Although you might feel completely comfortable driving your car at faster speeds, it will be much more difficult for you to stop quickly and control your vehicle in the event that something happens. Therefore, it is best to leave the house in time to get to work each morning without speeding so that you can take your time while driving. Even if you are running late, it is better to call your job and let them know that you are running a few minutes behind than it is to drive too fast and potentially get in an accident. Taking your time can also save you money because it can help you avoid getting a speeding ticket.

Be Prepared for Anything

Following these tips and being as careful as possible can help you minimize the chance of getting in an accident, but there is always a chance that an accident or other problem could occur. Therefore, you should make sure that you are ready for anything.

  • Keep a spare tire in your trunk at all times, along with all of the tools that you need to change your tire. It is a better idea to have a full-size tire to use instead of a “doughnut,” but one of these smaller spare tires will work in a pinch.

 

  • Keep an emergency kit on hand while you are commuting or driving in bad weather. This kit should include battery jumper cables, a flashlight with an extra set of batteries, flares and other items that you can use if you are in trouble.

 

  • Always carry your cell phone with you when you are on the road, and make sure that it has a full charge. Although it is imporant not to use your telephone while you are driving, it is a good thing to have on hand in case of an emergency. If you don’t get a good cell phone reception in some of the areas where you travel, consider switching cell phone providers or picking up an additional, inexpensive prepaid phone for emergencies.

 

  • When traveling late at night or in deserted areas, consider bringing along a few snacks, such as granola bars, and bottles of water in case you get stranded. It’s also a good idea to keep a couple of warm blankets in the car, especially during the cold winter months.

By learning how to drive safely during bad weather and long work commutes, you can help cut down on the chance of getting in an accident, and you can feel much safer while you are on the road.

 

 

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How to connect to your DVR over the Internet

Written By:
Wednesday, June 5th, 2013

One of the first things that people want to know about their surveillance system is whether or not they have the ability to connect it to the internet for remote viewing. In the past, security systems had to be monitored by a guard who was locked away in a room all day watching the monitors to make sure nothing would happen. The other option was to come back and review footage after something has occurred but then the damage may already be done. It’s extremely important nowadays to be able to view your security system remotely so that you can view it in real-time. Technology has progressed so much that you’re able to get notifications sent directly to your cell phone or tablet to let you know that your security cameras are capturing an event. This can likely save you the trouble of having to replace damaged or stolen property. By having the ability to view your Digital Video Recorder (DVR) over the internet, you will have a much better chance at stopping a crime from happening.

Not everyone is tech savvy. I have learned over the years that many of the things that may seem simple to those who use computers on a daily basis may be like trying to learn another language for most others without the extensive experience. Either way, by the end of this article I hope to show you how to connect your DVR to the internet from top to bottom so that you have a complete understanding of how to hook it all up, configure all of the settings as needed, and also understand why you need to set it up this way. Many tutorials online which show you how to connect your security system to the internet are very short and not detailed enough for you to have an understanding of what you’re actually doing.

Viewing DVR Live Over The Internet

First, here are some of the benefits of connecting your DVR to your network.

  1. Being able to watch your security cameras while you are away from the location is one of the most important features of current DVRs. This will give you the ability to prevent crimes as well as keep an eye on what is currently happening in the locations that the cameras are watching over.
  2. Being able to review and back up footage from your DVR remotely so that you have a copy of what is happening even if the DVR ends up getting damaged or stolen.
  3. Being able to configure the DVR and specialized cameras remotely. This is handy if you notice that the DVR needs to have some of its configurations modified.
  4. Being able to change settings on cameras that are all of a sudden not able to see due to conditions changing. Some people have had issues where their cameras looked great the whole first week that they had them set up but then all of a sudden a big storm comes in and they can’t see anything anymore and one of the camera’s may have a setting which can compensate for this condition change. If you’re not able to reach the location where the DVR and cameras are installed, this will allow you to change the settings from wherever you are so that you don’t miss out on anything in the meantime. However, please note that some cameras do not have these features, but for the ones that do, being able to access them remotely is a great feature to have.

There are a few basic things you will need in order to get started.

  1. Live Internet Connection. This can come from any internet service provider in your area. The faster the speeds they are able to provide you with, the better. However, it’s still possible to view your system remotely with a slower connection such as DSL. Usually the internet service provider will provide you with the option to rent a modem from them unless you have your own available for setup.
    Internet Connection

    Internet Connection

  2. Router. A Router is a device which forwards the data between your network connections. This will allow you to connect multiple devices to your single internet connection. Many homes today currently have Wi-Fi Routers that will allow you to connect your devices to your internet wirelessly. You will not need a wireless router to access your DVR remotely, so just about any router will do. Some of the larger router brands are Linksys (Cisco), D-Link, Netgear, Belkin, and even Apple.
    Cisco Linksys Wireless-N Router wireless router
    Routers
  3. Ethernet Cables. These are usually sold as CAT5 (Category 5) cables which are used to connect you to the internet. Most DVR’s with the ability to be viewed remotely will come with a network port that you can attach your cat5 cable to. Sometimes the manufacturer will even include a cable with the system but unless you are planning on connecting your DVR near your router, most of the times the cable is too short. Be sure to measure out how many feet of cable you will need before purchasing your system. You will also need one Ethernet cable to connect the modem to the router. Routers usually come with their own short Ethernet cable as well.
    Ethernet Cable

    Ethernet Cable

  4. DVR with the ability to be remotely viewed. Not all DVRs have the ability to be viewed remotely. Some DVRs are just for recording and will not have the features that allow for you to connect to them through the internet. Make sure the DVR you have is capable of doing so by contacting the manufacturer or checking the manual that came with it.
    DVR

    DVR

  5. Monitor. For the initial setup, you will need some sort of monitor so that you can connect your DVR and view all of the settings you are configuring. Once these settings are configured, you will no longer need the monitor if you are only going to view the system remotely. Some DVRs have outputs that will also allow you to use a television as a monitor by connecting it using BNC, HDMI, VGA, or even composite RCA connections depending on the devices that you purchase.
    Monitor

    Monitor

Getting Started

  1. Make sure that your Modem is connected to the internet. Usually modems will have a series of lights on the front which are status lights to let you know that it’s currently working. All modems are different so many sure you get the information for yours from your service provider or its manual. Getting the model setup and connected is beyond the scope of this article and this step needs to be completed before moving forward.
  2. Connect your modem to the internet port on your router. Usually your router will have one port for the internet connection. This port is usually away from the other ports on the back of the router which are for the devices which will be connecting to the internet. Use a cat5 cable for this connection.
  3. Connect your DVR to one of the data ports of your router. Most routers come with at least 4 ports for hardware that will be connecting to the internet. You will also be using a cat5 cable for this connection. For the initial setup, you will not need the long cat5 cable if you are planning on relocating the DVR to a location that’s far away from the router. You may always move the DVR after the initial setup so the cable that came with your DVR should be fine.
    Internet Port On Router
  4. Connect your DVR to your monitor. This can be done using any of the methods available depending on the type of monitor you are using and DVR outputs available. If you have an HDMI or VGA port on both the DVR and Monitor, one of these are the preferable ones to be used.
    Back Ports On the DVR

    Now that you have your hardware setup and connected, make sure everything is powered on and working. Next, check out the next step to configure your router and DVR and you will soon be able to view it remotely. I will be using a Techpro Security DVR which I purchased from SecurityCameraKing.com. All of their DVRs have the same interface when you log into them so configuring them will be pretty much the same. Other DVR’s may have menus that look a bit different but the settings are all generally the same. Same goes for the Router settings.

Configure your DVR

    1. Log into your DVR using the username and password provided by the manufacturer. If this DVR has already been previously configured, use the admin login information.
      DVR Web Service Login Page

      DVR Web Service Login Page

    2. Select the menu for Network Settings. In this section you will be able to assign an IP address to the DVR. This will be an internal static IP address. (This usually begins with 192.168.XXX.X). I would suggest using these settings to get started, you can always change them later.
      • IP ADDRESS: 192.168.1.110 (This will be the ip address of the DVR)
      • SUBNET MASK: 255.255.255.0 (Leave this unless your network has a modified subnet)
      • GATEWAY: 192.168.1.1 (This will normally be the IP Address of your router)
      • TCP PORT: 37777
      • UDP PORT: 37778
      • HTTP PORT: 88 (You can use port 80 but there are some Internet Service providers which block the use of port 80. I usually just change it to be on the safe side.)
DVR Network Settings Menu

DVR Network Settings Menu

  1. Configure Your Browser’s Security Settings In Order To Download the DVR Web Service. In order for you to connect to your DVR internally or externally within your network, you’re going to have to make sure that your browser is able to download the web service from the DVR. Just go to Tools > Internet Options > Security.
    IE Tools Menu

    IE Tools Menu

    In this tab, you will see a button that says Custom Level.

    IE Security Custom Level Button

    IE Security Custom Level Button

    Click it and make sure that the option for “Download Unsigned ActiveX controls” has “Prompt” (or Enable) selected instead of Disable.

    Unsigned ActiveX Prompt

    Unsigned ActiveX Prompt

    This will make sure that when you access your DVR, the prompt will allow you to install the ActiveX web service that allows you to remotely access and configure your DVR. You can do the same for the other ActiveX settings as well. Once you are done, close Internet Explorer then restart it to make sure the settings have taken change.

  2. Connect to Your DVR Internally Using Internet Explorer. You should now be able to connect to your DVR internally within your network. This is a bit different from connecting to it externally. You will use the Static Internal IP Address and Port number that you configured on your DVR in order to do this. This will be ’192.168.1.110:88′ as you have configured in the second step. The ‘:88′ at the end is the port that you’ll be using to connect to the web service of your DVR.
    DVR Web Service Login Page

    Log Back Into Your Web Service

  3. Port Forward Your Router. The next thing you’re going to want to do is port forward your router. This is going to be necessary in order to connect to your DVR from a remote location. If you were to just type your external IP address into the browser, your router is not going to know which device you are trying to reach. There could be multiple computers and devices on that network so you need to tell the router which one to specifically connect to by assigning a sort of map to all of the ports you have configured.
    • Log in to your router using the gateway IP address and username and password that has been set to it. By default, most routers have their default gateway IP address set to 192.168.1.1. This is what you will type into the URL bar of your browser. Once you put that in and hit Enter, a window should pop up asking you to log in. If you haven’t made any changes you should be able to put ‘admin’ into the username and ‘admin’ into the password field as well. Some Routers may have their password defaulted to ‘password’. You will have to check your router manual or with your network administrator to be sure. You can also search on Google to find out the defaults.
      Login to your Router

      Login to your Router

      Log In To Your router

      Use your Default Info If you Haven’t Changed It

    • Forward the Ports. Find the window or tab that is either called ‘port forwarding’ or ‘apps and gaming’. Go ahead and add a new port forwarding rule. The application name field is where you will put in anything you want that is descriptive to the device you’re port forwarding. In this case you can just put in “DVRWEB” to signify the DVR Web Service connection. External Port can be 88 (or whatever port you set it to on step 2), Internal Port is also set to 88, Protocol will be ‘both’ tcp/udp and the Device IP will be the IP of the DVR. In this case you will make sure it’s ’192.168.1.110′. Make sure the rule is enabled by checking the box if there is one and save the rule. Then do the same for your TCP And UDP ports that were set on the DVR.You should have:
      • DVRWEB – 88 – 88 – BOTH – 192.168.1.110 – Enabled
      • DVRTCP – 37777 – 37777 – BOTH – 192.168.1.110 – Enabled
      • DVRUDP – 37778 – 37778 – BOTH – 192.168.1.110 – Enabled
      Port Forwarding Menu

      Port Forwarding Menu

    • Find out your External IP Address. Find the IP address of the network you’re currently setting up the DVR at by typing in “WHAT IS MY IP” into google. You will get your public IP Address and make sure to make a note of it. This is the address that you are going to use in order to connect to your DVR when you are in another location.
      Google What is my IP

      Find out your external IP

    • Connect from the Outside. When you have the ability to connect from outside of the network you are in, type in your Public IP Address into the URL bar on Internet explorer and make sure to add the ‘:88′ at the end. You should see the ActiveX web service prompt. If you are able to connect to the DVR internally but are unable to once you are outside of that network, it will more than likely be a port forwarding issue. Check your settings and try again.
      Connect To your DVR Externally

      Connect To your DVR Externally

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