September 24, 2013
Hi, I just purchased a OB-EF700IR100L2812D-W to add to my system and I am having some trouble configuring the settings in order to get a good picture. I set uit up yesterday and it looked somewhat OK. Last night in the dark it was amazing, today I have tried to adjust it to get a better picture and I have not been able to get it to look as good as the $89 cameras I bought 2 years ago when I bought the system. I couldn't tell you the number of times I have reset to the defaults and started over. I just cant get the best combination of color / contrast / sharpness. Are there any tips or suggested settings for the camera for outside use? The camera is aimed at my driveway towards 2 silver cars and the sun is relatively bright. I have tried the lens in manual, shutter in auto or manual, adjusted the brightness, adjusted the contrast and sharpness, changed white balance...changed NR....you name it.
March 9, 2013
It sounds like we definitely need to make some changes to the settings. You should not have to do much with the sharpness or contrast. I normally set everything to auto or on. Also make sure you have the WDR turned on during the day if you are in the sunlight. I recommend you call us and let us help you with the configuration.
Can you provide me a snapshot of the camera during the day? Without seeing what your seeing it is a little difficult to say what to adjust. Also just an FYI those cameras come with a small clear plastic cover over the lens. It is real easy to not see it and leave it on during install. That will leave a little bit of a distorted image regardless of how much you adjust the focus.
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