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How Hard Drives are shown on the DVR
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bwlumberton
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June 22, 2013 - 7:23 pm
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I installed a 2TB WD Green drive on my elite DVR. When I look at how much space is on the drive it shows 186.30 GB.  I went into the setup and formatted the drive and after the DVR rebooted, the space for the drive is the same. Can anyone let me know what I am missing?

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Jesus Ragusa
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June 23, 2013 - 9:34 am
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Hello and thank you for contacting us. This is due to the type of hard drive you are using. Our dvrs do not support green WD drives. We have had issues in the past.

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bwlumberton
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June 23, 2013 - 4:44 pm
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Strange thing is that I hooked it up to one of my other DVRs that have the same green drive in them and it still showed the 186.30 GB when the existing green drive shows 1.8TB. I guess it is also possible the drive is newer and is not compatible with the either DVR.

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Jesus Ragusa
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June 23, 2013 - 5:54 pm
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It's possible that the new drive have a firmware that might be causing this issue.

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