Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
LT8240MHD Keeps Rebooting
Avatar
nolatron
Member
Members
Forum Posts: 7
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline
1
September 5, 2013 - 2:38 pm
sp_Permalink sp_Print

Have DVR-LT8240MHD that in the last 3 days developed an issue where it's rebooting itself every 30mins or so.

 

I saw another thread that suggested it was the hard drive full. The drive, a Western Digital 1TB, did show as full so I tried a format operation on it. However after restarting from that operation the unit again continued to reboot.  

 

You can see in these two log screens, the format of the drive, and planned reboot. Then at 22:30 the unit reboots itself, then again at 22:57  Notice the reboot flag is different if that means anything.

IMG_0943.jpgImage Enlarger

IMG_0944.jpgImage Enlarger

 

System Info:

IMG_0939.jpgImage Enlarger

 

Hard Drive Info After Format:

IMG_0942.jpgImage Enlarger

 

Any suggestions on what's going on with the unit?

Avatar
Brad Besner
Boca Raton, Florida
Admin
Forum Posts: 201
Member Since:
March 9, 2013
sp_UserOfflineSmall Offline
2
September 5, 2013 - 2:41 pm
sp_Permalink sp_Print

If you can, please open the DVR and disconnect the hard drive from the main board. Then see if you still get reboot issues. If you do still get the reboots then you will know it has nothing to do with the hard drive. 

Avatar
nolatron
Member
Members
Forum Posts: 7
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline
3
September 5, 2013 - 2:44 pm
sp_Permalink sp_Print

Brad Besner said
If you can, please open the DVR and disconnect the hard drive from the main board. Then see if you still get reboot issues. If you do still get the reboots then you will know it has nothing to do with the hard drive. 

Ok. I'll try it this evening and see what happens.  Thanks.

Avatar
Zeke Richey
Moderator
Members

Moderators
Forum Posts: 32
Member Since:
March 29, 2013
sp_UserOfflineSmall Offline
4
September 5, 2013 - 2:51 pm
sp_Permalink sp_Print

Is the HDD a Western Digital green label?

Avatar
nolatron
Member
Members
Forum Posts: 7
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline
5
September 5, 2013 - 2:55 pm
sp_Permalink sp_Print

Zeke Richey said
Is the HDD a Western Digital green label?

I believe so.

Avatar
Zeke Richey
Moderator
Members

Moderators
Forum Posts: 32
Member Since:
March 29, 2013
sp_UserOfflineSmall Offline
6
September 5, 2013 - 3:07 pm
sp_Permalink sp_Print

They have been known to have issues with our DVRs. Following the steps that Brad suggested above will help you know for sure if it is behind the issue your having.

Avatar
nolatron
Member
Members
Forum Posts: 7
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline
7
September 5, 2013 - 3:11 pm
sp_Permalink sp_Print

Ok.  I have a black label here at work I can use to test with too.   

Avatar
nolatron
Member
Members
Forum Posts: 7
Member Since:
September 4, 2013
sp_UserOfflineSmall Offline
8
September 5, 2013 - 8:07 pm
sp_Permalink sp_Print

Turns out the installed drive in a recertified WD Black label drive.  It was running extremely hot though.  With it disconnected it's been running good so far.

 

Do you yall recommend any particular type  (brand, speed, etc...) of drive for the DVR's?

Avatar
Zeke Richey
Moderator
Members

Moderators
Forum Posts: 32
Member Since:
March 29, 2013
sp_UserOfflineSmall Offline
9
September 6, 2013 - 9:12 am
sp_Permalink sp_Print

We use a few different hard drives, although I believe that we use the SV series Seagate Barracuda more then the others. You really just need to make sure that the HDD runs at 7200 RPMs and isn't a Western Digital green label.

Avatar
Matt Stetson
West Palm Beach, FL
Member
Members
Forum Posts: 17
Member Since:
November 21, 2012
sp_UserOfflineSmall Offline
10
September 6, 2013 - 11:39 am
sp_Permalink sp_Print

I've heard of issues with the Black Series drives and WD drives in general.  You really want to use a Barracuda to avoid headaches IMO.

Forum Timezone: America/New_York

Most Users Ever Online: 41

Currently Online:
16 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Jesus Ragusa: 404

shockwave199: 178

Gilberto: 150

tubac: 134

javajeff: 132

MrDeepFreeze: 131

Jer7of9: 106

Night Hawk: 93

West Coast Jones: 64

ShawnInFL: 61

Newest Members:

Michael McGlashan

bcrawford

Km

James Gatto

safa

tj

MIHARIS

riddler

seankonarski

Bishop

Forum Stats:

Groups: 5

Forums: 28

Topics: 819

Posts: 4042

 

Member Stats:

Guest Posters: 4

Members: 1158

Moderators: 11

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Dro Simoes, Jose Malave

Moderators: Dan Maresca, Ryan, Zeke Richey, LittleBrad, Heath Phillips, Tonya Haley, Dan Millard, mrkuchuk, Michael, Jessica, Ted