Please consider registering
guest

Log In Register

Register | Lost password?
Advanced Search

— Forum Scope —

 
 

— Match —

 
 
 

— Forum Options —

 
 
 

Wildcard usage:
*  matches any number of characters    %  matches exactly one character

Minimum search word length is 3 characters - maximum search word length is 84 characters

Topic RSS
LT8240MHD Keeps Rebooting
September 5, 2013
2:38 pm
nolatron
Member
Forum Posts: 6
Member Since:
September 4, 2013
Offline

Have DVR-LT8240MHD that in the last 3 days developed an issue where it's rebooting itself every 30mins or so.

 

I saw another thread that suggested it was the hard drive full. The drive, a Western Digital 1TB, did show as full so I tried a format operation on it. However after restarting from that operation the unit again continued to reboot.  

 

You can see in these two log screens, the format of the drive, and planned reboot. Then at 22:30 the unit reboots itself, then again at 22:57  Notice the reboot flag is different if that means anything.

 

System Info:

 

Hard Drive Info After Format:

 

Any suggestions on what's going on with the unit?

September 5, 2013
2:41 pm
Brad Besner
Boca Raton, Florida
Admin
Forum Posts: 181
Member Since:
March 9, 2013
Offline

If you can, please open the DVR and disconnect the hard drive from the main board. Then see if you still get reboot issues. If you do still get the reboots then you will know it has nothing to do with the hard drive. 

September 5, 2013
2:44 pm
nolatron
Member
Forum Posts: 6
Member Since:
September 4, 2013
Offline

Brad Besner said
If you can, please open the DVR and disconnect the hard drive from the main board. Then see if you still get reboot issues. If you do still get the reboots then you will know it has nothing to do with the hard drive. 

Ok. I'll try it this evening and see what happens.  Thanks.

September 5, 2013
2:51 pm
Zeke Richey
Moderator
Forum Posts: 31
Member Since:
March 29, 2013
Offline

Is the HDD a Western Digital green label?

September 5, 2013
2:55 pm
nolatron
Member
Forum Posts: 6
Member Since:
September 4, 2013
Offline

Zeke Richey said
Is the HDD a Western Digital green label?

I believe so.

September 5, 2013
3:07 pm
Zeke Richey
Moderator
Forum Posts: 31
Member Since:
March 29, 2013
Offline

They have been known to have issues with our DVRs. Following the steps that Brad suggested above will help you know for sure if it is behind the issue your having.

September 5, 2013
3:11 pm
nolatron
Member
Forum Posts: 6
Member Since:
September 4, 2013
Offline

Ok.  I have a black label here at work I can use to test with too.   

September 5, 2013
8:07 pm
nolatron
Member
Forum Posts: 6
Member Since:
September 4, 2013
Offline

Turns out the installed drive in a recertified WD Black label drive.  It was running extremely hot though.  With it disconnected it's been running good so far.

 

Do you yall recommend any particular type  (brand, speed, etc…) of drive for the DVR's?

September 6, 2013
9:12 am
Zeke Richey
Moderator
Forum Posts: 31
Member Since:
March 29, 2013
Offline

We use a few different hard drives, although I believe that we use the SV series Seagate Barracuda more then the others. You really just need to make sure that the HDD runs at 7200 RPMs and isn't a Western Digital green label.

September 6, 2013
11:39 am
Matt Stetson
West Palm Beach, FL
Moderator
Forum Posts: 17
Member Since:
November 21, 2012
Offline
10

I've heard of issues with the Black Series drives and WD drives in general.  You really want to use a Barracuda to avoid headaches IMO.

Forum Timezone: America/New_York

Most Users Ever Online: 41

Currently Online:
17 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

shockwave199: 123

MrDeepFreeze: 81

tubac: 43

smokey44: 40

ShawnInFL: 31

night hawk: 27

Craig: 20

West Coast Jones: 19

BobS0327: 18

ljjhouser: 15

Member Stats:

Guest Posters: 2

Members: 550

Moderators: 7

Admins: 4

Forum Stats:

Groups: 5

Forums: 27

Topics: 407

Posts: 1858

Newest Members: VernonValerio, wyatt, lovelyjubbly, Rob_K, jhughes1010, latedogg, MikeW14, compuplaza, gregkeys, WalWoo

Moderators: Daniel Ross (258), Matt Stetson (17), Ryan Newkirk (37), Jesus Ragusa (214), Zeke Richey (31), Gilberto (3), Jose Malave (126)

Administrators: Security Camera King (9), Damon Delcoro (8), Brad Besner (181), Dro Simoes (37)