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You will have to go to the PTZ set up page of the DVR (main menu>setting>pan/tilt/zoom). Then select the channel and change the control mode to HD-CVI and protocol to DH-SD1. At this point save the changes and right click until you have backed out of the menu completely. Then you will need to select that channel (it's easier to do this when you have the camera pulled up in a single channel view).
Now you'll need to right click anywhere on the screen and click on pan/tilt/zoom in order to pull up the PTZ interface. Click on page switch until you see an enter and exit button along the top of this small window. Hitting enter will get open the OSD and those controls will let you operate it.
We are glad you like these cameras. Thanks for the feedback.
we just finished installing a 16 camera hd-cvi system using a mix of 10 CVIOD-LX1MPIR100-W cameras and 6 CVIOD-LX1MPIR100L2812-W cameras. One of the CVIOD-LX1MPIR100-W cameras is not turning on its IRs at night. I went through the menu and the settings were the same as the other cameras installed onsite. the camera is in an area where there is little to no light. The other 15 cameras are really showing a magnificent picture during the day and at night.
Disconnect all cameras then connect cam you know has that issue and test all channels, see if problem follows camera. If problem follows camera go into OSD of camera and default. If it appears DVR is creating issue let us know so we can factory default DVR. We need to determine if the issue is coming from the camera or the DVR. I suspect it is the DVR but we still need to isolate the issue first.
The camera with the IR that is not working is the one mounted farthest from the power supply, about 250-300 ft. Now the camera is not working at all. I think this could be a power problem. These cameras were installed in Tallahassee so I will find out this week when one of our techs gets up there to check it out. Thanks for the help. By the way, they are powered by the 20amp 18channel distribution box.
Just as a side note, PTZ cameras should be powered with the power supply that was included if the camera comes with one. I have seen many cases that PTZs will perform as they should then they deteriorate after time if they share a power supply with other cameras.
We are still getting this squiggly jive where the cam name is supposed to be. We are getting it on 6 of the 16 cameras. I checked the camera OSD and did not see a default option. Can you guide me through this? the camera system is in Tallahassee and we are here in Boca.
We went into the DVR, then camera, then encode and selected the overlay tab. Although the camera name was right in the Channel Display box, it was still showing squiggly lines. we just cleared the window and retyped the camera name, saved it, and the squiggly line is gone.
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