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New 2 MP ir PTZ . IR lights do not light at night.
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tubac
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January 22, 2014 - 10:40 am
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Hi ,

My new Security Camera King IPPTZ-EL2MPIR250L20X  does not switch on the auto ir lights at night. When I turn off the surge protect,r then reset it, it goes through its reset motion and the ir lights do briefly light. 

Is there some way you can check the camera from your end?

 

Best,

Tom

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Brad Besner
Boca Raton, Florida
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February 2, 2014 - 1:38 pm
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Hi Tom,

 

I just wanted to check and find out if you were able to resolve this issue?

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