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New 2 MP ir PTZ . IR lights do not light at night.
January 22, 2014
10:40 am
tubac
Member
Forum Posts: 63
Member Since:
January 11, 2014
Offline

Hi ,

My new Security Camera King IPPTZ-EL2MPIR250L20X  does not switch on the auto ir lights at night. When I turn off the surge protect,r then reset it, it goes through its reset motion and the ir lights do briefly light. 

Is there some way you can check the camera from your end?

 

Best,

Tom

February 2, 2014
1:38 pm
Brad Besner
Boca Raton, Florida
Admin
Forum Posts: 190
Member Since:
March 9, 2013
Offline

Hi Tom,

 

I just wanted to check and find out if you were able to resolve this issue?

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