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April 9, 2015
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Is it possible to have everything set up correctly, ports forwarded okay, connection and port being verified as okay and open with Internet utilities available and then, somehow being blocked by your ISP upstream? I've wondered about that since I have a great picture on my local network, seemingly have ports open, forwarded, and available and yet - cannot access the camera on the Internet.
Hi Cover,
After you forward the ports in your router you need to make sure you go to http://www.canyouseeme.org to verify that they are open. That site is a great tool when it comes to this sort of thing. If it says success then you need to make sure you are entering the correct IP. When using remote access you need to use the WAN IP of your modem/router and specify the HTTP port if using IE for example, http://50.120.65.123:88. It needs to look just like that, and if using the app on your phone or smartpss just make sure to use the correct IP and specify the port you forwarded. Also, you need to forward 2 ports, both the HTTP and TCP.
April 9, 2015
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Heath Phillips said
Hi Cover,After you forward the ports in your router you need to make sure you go to http://www.canyouseeme.org to verify that they are open. That site is a great tool when it comes to this sort of thing. If it says success then you need to make sure you are entering the correct IP. When using remote access you need to use the WAN IP of your modem/router and specify the HTTP port if using IE for example, http://50.120.65.123:88. It needs to look just like that, and if using the app on your phone or smartpss just make sure to use the correct IP and specify the port you forwarded. Also, you need to forward 2 ports, both the HTTP and TCP.
Thanks Heath,
I hadn't seen anywhere that I need to forward two ports but it makes sense. I think the HTTP port showed was 80 but when I used canyouseeme.org, port 80 showed closed (though I can get access from inside the LAN with browsers, just not back in, I guess. The camera port, 8291 showed open just fine. Thoughts on scanning for any other open ports and assigning to HTTP ??? I guess it wouldn't HAVE to be port 80. What do ya think?
Thanks,
cov
Well the first thing that we do is change the HTTP port in the DVR/NVR from 80 to 88. It does not need to be either of those but we highly recommend you change it away from 80 since ISP's tend to block that port not to mention it is the most common default port so it may cause a port conflict in the future if you leave it at 80. Once you go into the DVR/NVR and change the HTTP port you need to log into the router and forward that port to the IP of the DVR/NVR.
If you need some help with this process it is not a big deal, just give me a call and I can walk you through it. (561) 948-2614 Ext. 124!
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