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Accessing DVR from outside the Network
December 23, 2013
2:01 pm
magnum12pm
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December 23, 2013
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I have two Apple extreme routers, one  in the detached garage where The DVR and and camera's are based.  I am using the wireless feature of the routers to extend the network out there. It works just fine for my purpose, don't know if the DVR will work this way.   I am able to access the DVR and cameras in the house from my Mac Desktop and my iPad just fine.  I don't know where to start in order to access them from outside my network or if it is worth the trouble.  It would be a nice option.  I just don't know where to begin. If someone could just hit the basics of how this is done, I could decide if it's something I want to tackle.......

December 23, 2013
2:37 pm
Daniel Ross
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It is possible but it would depend on the configuration of the airports and you main modem/router.  If you have all 3 devices like I think you do as far as I know it would be best to set them to bridge mode to then just set up port forwarding on modem/router. If you have only the last airport set to bridge the main airport set to DHCP server then a modem likely you will need to port forward to airport then on modem as well. One of us here would really need to login to take a look to be sure.  We are here until 6pm eastern. 

December 27, 2013
3:09 pm
magnum12pm
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December 23, 2013
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I do have it setup as you figured.....I somehow have stumbled onto the right settings LOL.  I used the canyouseeme.org  website tool and it says it is setup proper port forwarding.  So now how would I go about accessing the DVR from outside the network in order to see video.  I know I seem clueless and I feel like I am also.  LOL  I always seem to learn trial and error, mostly error.  I used Airport Utility to configure my routers, it has settings worded a little different than the descriptions on the forum... Thats why it took me forever to figure it out......Thanks for your time Daniel.

December 27, 2013
3:12 pm
Daniel Ross
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AWSOME !!! Your very welcome. Zeke is going to update you on the rest.

December 27, 2013
3:16 pm
Zeke Richey
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March 29, 2013
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To connect to it from outside the network you would use the external IP address instead of the internal IP address. Will you be accessing it from a windows based PC or a MAC from outside the network?

December 27, 2013
3:36 pm
magnum12pm
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December 23, 2013
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It have a Mac-Mini, but most likely an IPad or iPhone, when on vacations.  Maybe a windows machine too.

 

December 27, 2013
4:11 pm
Zeke Richey
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The set up for each of these devices is different.

It seems that you have the everything figured out with a Mac, so it would be same the same from outside the network. You would just need to use the external IP address.

The IPad and the IPhone will require you to download an app from the app store.

On the Windows based PC you can download the PSS version for windows and the set up is the same as the Mac version.

December 27, 2013
4:36 pm
Dro Simoes
Boca Raton, FL
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In addition, here's an article and video I posted a few months back that may help you understand it all a bit better:

 

Link to the article:

http://www.securitycameraking......-internet/

 

 Video:

TechPro Security Products, LLC
http://SecurityCameraKing.com
http://TechProSecurity.com
Email: dsimoes@techprosecurity.com
Toll Free: (866) 573-8878 ext. 102
Phone: (561) 288-5258 ext. 102
Fax:(561) 288-5257
99 NW 11th ST
Boca Raton, FL 33432

December 28, 2013
10:16 am
magnum12pm
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December 23, 2013
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If you could run through the IPAD remote access step by step, thats what I would most likely use remotely.  I am using the app (TechPro Plus) and it is working just fine inside the network, but how would I connect from a remote location.  I am really enjoying this DVR I keep tinkering with it, as i get time.  I got it to email me now, lol, I know its small, but gratifying.  I have a second  router in an attached garage, where a safe is located, inside is a portable hard drive that backs up all our devices in the background.  So I thought I might as well hook up the DVR out there also.....Thanks for the help guys.

December 28, 2013
11:08 am
Jesus Ragusa
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Hello, 

If you are able to logging to your DVR from outside the network or phone using 4G signal instead of wifi then all you need to do is create another connection of the TechproSS app with a different name (Home Away) for example. Then you will need to add the External IP address instead. To find out what your Eternal IP address is simply go to a computer in your network and go to http://www.canyouseeme.org. In there it will show you your External IP address. The port should be by default 37777 and the username and password to be use is the one you use to set the internal connection. Usually by default is admin for the username and the same for the password. Save all the settings and make sure you are NOT connected to the your Wifi while you attempting to connect to your DVR with the newly created connection. Many Routers will not allow to connect to devices using the external IP address (WAN IP) while connected internally on the same network. The rule is when you are away from home you use the External IP; when you are at home you use the Internal IP. Same rule applies when accessing the DVR from a Phone, the only difference is that the phone have the ability to us the internet from your phone provider if no wifi connections are available and the iPad (unless you have Wifi+Celullar model) only provides Wifi connectivity to the internet. In this case then you will need to be connected to another Wifi (Starbucks, etc) to connect from outside the network.

 

Thanks

 

 

 

December 30, 2013
12:50 pm
magnum12pm
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December 23, 2013
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I am able to access port 88 & 37777 using the can you see me.org site, which should serve my purpose.  However I could not get it to see port 37778.  I have noticed now for some reason the monitor thats hooked to the DVR shows no video unless I log into DVR.  Its shows an icon at the bottom of each screen green recording and a red lock icon.  If I log on everything goes to normal until the log on times out.  Its most likely a setting but i can't find it.....thanks

December 30, 2013
2:08 pm
Daniel Ross
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Unless you port forward for that port it will not show open. AS for the icons the green icon is to let you know there is recording, the red icon is to let you know motion is seen. To change the auto log out go into main menu/ settings/ general. By default the log out is 10 minutes you can increase it an hour.

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