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ZachMan31
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August 28, 2013 - 10:32 pm

I'm trying to setup my Multicast IP address so I can use remote access via DynDNS. However every time I set the external IP address that has been preconfigured the machine keeps giving me a invalid IP address message.

I have a 16 channel Ultimate Mini series.

Daniel Ross
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August 29, 2013 - 9:23 am

That is not the right way to setup the Dyn. There is two different ways to set this up. Routers have the feature built in. At the DVR with a monitor and a mouse connected. Log in go to main menu/ settings then network. At the bottom of the window is a box NETWORK SETTING. It is a menu that scrolls. Scroll down double click on DDNS. Pick Dyn in the DDNS type check the box enable. When you choose DYN type the server field auto populates if you have a DYN. The other types do not.  Leave port number default. Enter in domain name user name and password for the account click ok and your done.

 

 

ZachMan31
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August 29, 2013 - 10:30 am

But I already setup that DynDNS settings and I still can't get access. And I'm not connecting to a router, I'm connecting to a switch for a internet setup for a restaurant provided by AT&T. I've had to do this for every other DVR we've purchased so far.

So if something has changed in how to set this up, then what IP address am I supposed to set on the DynDNS website settings? I'll check with AT&T and see if there's 's anything on their end to fix.

Zeke Richey
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August 29, 2013 - 10:35 am

Is it possible for you to call our tech support department? We can actually log into a computer in the same network with the DVR and help you get this all set up.

Daniel Ross
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August 29, 2013 - 1:53 pm

Looks like we need to speak with you about this. If you have it configured like I stated then there could be a few other issues.

ZachMan31
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August 29, 2013 - 3:11 pm

So it turns out that it was indeed something on AT&Ts end. Well I do appreciate the help anyways. But just a quick question, I could have sworn a tutorial once said to set that Multicast IP address along with the DDNS settings. That really isn't necessary?

Jesus Ragusa
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August 29, 2013 - 3:17 pm

Not at all. The only thing multicast does is send data from one device to multiple devices at once, in the other hand dyndns is just a service that maps dynamic Ip addresses to a domain name and if the IP address ever change (Dynamic IPs) then dyndns client will update there routing tables with the new IP and keep the domain alive. 

ZachMan31
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August 29, 2013 - 6:13 pm

That's good info, thanks!

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