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How to fix menus not displaying correctly in TechproSS-PC (Client Software)
Jesus Ragusa
Moderator
Forum Posts: 378
Member Since:
March 27, 2013
Offline
1
April 7, 2013 - 11:12 am

DPI-Selection.jpg

Personalized.jpg
A customer ask me why he was not able to see all of the menus to add a DVR in TechproSS-PC Client Software. The reason for this is because the DPI settings in his PC were set too high.

Find the solution to this issue below :

A: Richt Click on your desktop and select "Personalize" (See Picture labeled "Personalized" )

B: Click on "Display" (See Picture labeled "DPI selection")

C: In the next page select (Smaller). This will requiere you to Log OFF your machine, please do so.

 

After loggin back in, Open the Client Software and then go to Device manager. Now the menus will be displayed correctly.

 

Also see attached  PDF for more detailed instructions.

 

I hope this will help you fix this issue.Cool

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