Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
Techpro SS for Iphone
Avatar
bwlumberton
Member
Members
Forum Posts: 5
Member Since:
June 22, 2013
sp_UserOfflineSmall Offline
1
July 4, 2013 - 9:44 pm
sp_Permalink sp_Print

I have been using Techpro SS Lite on my Iphone 5 for a while now and have not had a problem logging into any of my DVRs.  I purchased the Plus version today and copied all the same info for the devices under device manager.  When I try to log in using Plus, I get the message "system does not support the device (dvr name in Plus) (camera # in Plus)" under the camera that I want to view for 2 of the DVRs.    On the 3rd DVR and on my home DVR, I have no problem.  Please advise what the problem could be.  Thanks

Avatar
Brad Besner
Boca Raton, Florida
Admin
Forum Posts: 202
Member Since:
March 9, 2013
sp_UserOfflineSmall Offline
2
July 5, 2013 - 7:34 am
sp_Permalink sp_Print

The Techpro SS Plus has some features that are not supported by some of the older firmwares. Please contact our tech support so they can provide you with the newest firmware. Assuming your DVRs are compatible with this newest firmware, it will resolve your problem. 

Forum Timezone: America/New_York

Most Users Ever Online: 42

Currently Online:
13 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Jesus Ragusa: 404

shockwave199: 179

tubac: 153

Gilberto: 150

MrDeepFreeze: 132

javajeff: 132

Jer7of9: 120

Night Hawk: 97

West Coast Jones: 66

ShawnInFL: 64

Newest Members:

ny salon

mgray

JohnA

cavED2

sdsurratt

fritomnky

joaz11

KimHJ

fairweathergardener

AVI

Forum Stats:

Groups: 5

Forums: 28

Topics: 976

Posts: 4659

 

Member Stats:

Guest Posters: 4

Members: 1477

Moderators: 13

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Gabe Garcia

Moderators: Dan Maresca, Ryan, Zeke Richey, Matthew Ernst, LittleBrad, Heath Phillips, Ultraweb Marketing, Dan Millard, mrkuchuk, Eric Wilson, Michael, Jessica, Ted