September 9th, 2015
Being a Technical Support representative can give you a lot of insight into the everyday obstacles and frustrations that a security system installer may run into when setting up a location.
For older analog camera systems, getting set up on a LAN (Local Area Network) and providing remote access to the DVR was a pretty straightforward task. In most cases, all you had to do was give the DVR an IP Address and set up port forwarding and call it done. Ah…the good old days.
Now that we have entered the 21st Century, security camera systems have changed. Analog systems have become […] Continue Reading…
September 8th, 2015
We have been receiving calls in tech support regarding the different ways to use a DX Series Access Control Pin Pad with an access control system. Some people are interested in pin pad only, while some may want to only use a fob. Others may want the extra security of requiring both a pin pad entry and a fob to access through a door. This article will show you how to set up the software for all three options and provide you with a greater understanding of how the software works. Wiring will not be discussed here, so please […] Continue Reading…
September 4th, 2015
Security cameras are sometimes meant to be seen. If they are in plain sight, they can act as a deterrent to illegal activity. But, this can also make them a target of vandals or anyone committing a crime. There are vandal resistant options, but in general even these wont stand up to someone determined to damage it. This is why that it’s occasionally prudent to have a covert security camera installed. These cameras are usually disguised as something benign, something that that doesn’t remotely look like it contains a camera. And now with […] Continue Reading…
September 1st, 2015
Bob is in charge of monitoring 86 cameras at his work place Monday through Friday from 8am to 5pm. After that, Jeff takes over for middle shift and then Charlie for the graveyard. Bob looks at the same 86 cameras day in and day out, sometimes at the left of the video board, sometimes the right and sometimes at ESPN magazine. One time Bob saw a teenager steal something out of a backpack and got them arrested. “Hero for a day!” they said. What Bob and his employer do not know is that the CCTV system that cost […] Continue Reading…
August 31st, 2015
This video will guide you step by step on how to access your CCTV system via the web interface using the new Microsoft Windows 10 operating system.
Click the image above if top video does not play.