Posts Tagged ‘ CCTV ’

Getting Started With The Prime Line

Written By:
Monday, October 26th, 2015

prime-ip-networkThe Prime line of cameras, Network Video Recorders (NVRs) and Digital Video Recorders (DVRs) are now available at, so it’s time to learn how to get started with one of these new devices.  You will first need to get familiar with the Prime SADP tool that is designed to find NVRs, DVRs, and IP cameras connected to the same router as your Computer.


The Prime SADP tool will let you change the IP address of any device it finds, so you will want to match the network scheme that your router creates.  To figure out your network scheme, you will need to open a DOS prompt in Windows and type ipconfig or open a terminal in MAC and type ifconfig.  This should tell you the IP address of your computer and the Windows command will give you the gateway as well.  The gateway will generally be located at .1 like for example.  You could have a network that looks like that you may find with Comcast and other providers.  An IP camera and DVR will have a default password of 12345 for the admin account, but an NVR requires you to set it up with a monitor and mouse when you first turn it on.  Once you have a password created for your NVR, then you can use the SADP tool to change the network scheme.  Of course if you have a monitor and mouse, you can always change the network information directly in the NVR or DVR.

Take advantage of the Web Service


Once the DVR or NVR is on your network, you can access the web service with your computer to make changes.  Type the IP address in Internet Explorer and run the plugin file to set up the access.  It is good to add the website address to Compatibility View and allow for unsigned Active X downloads like you did with the Elite series of DVRs and NVRs.  Other browsers may work with the Prime series, but not all have been tested at this time.  The web service works different than the Elite series in the sense that only the plugin is needed for the video.  You should still be able to access the Configuration with browsers even if the video plugin will not install.  I was able to access the Configuration section in Chrome in Firefox, but not the video.  I have confirmation from MAC users that this web service will work natively on Safari.

Add a user right away

The most important thing to do first is to add Operator accounts for each person using the DVR or NVR.  Navigate to Configuration > User Management and add some users so you can have access from other accounts.


You can add all the permissions to make the account close to the admin level.  The Prime series has 3 predefined groups of admin, operator, and user which cannot be changed.  However, you can still customize each person by setting the permissions that you see fit.


The last thing that you would want to happen is to be logged out because everyone is using the main admin account.  Too many hands in the cookie jar can create a bad situation and having many accounts will be a proactive response for you to avoid that scenario.

It’s about time!

The next important setting we can address will be the time.  Navigate to Configuration > System Settings > Time Settings so that the time can be adjusted for your time zone.


If it is an NVR, we find that leaving the time zone set to +8:00 Beijing along with manual settings works the best with DST enabled.  Of course you can synchronize with your computer to get an immediate time change to your correct time, and there is a check box to make that happen after you hit save.  With Daylight Savings Time enabled, you need to set it to March 2nd through November 1st so it will change twice a year automatically.  The reason these settings work well for an NVR is that they are general settings that work best with ONVIF cameras.  Some NVR owners may mix ONVIF and private cameras, so these settings are also recommended for that type of setup.

If you plan to use NTP, make sure your server information is correct and check your GMT settings as well.  The Florida Greenwich Mean Time right now is -4:00 and California is -7:00 for example.  You need to have the correct GMT so every 60 minutes it will synchronize time with the server.  If you are using ONVIF cameras, this setting will not carry forward to the cameras as some features do not synchronize. With IP cameras, all encoding and settings are done at the camera level so they may need to be configured prior to plugging them into an NVR.

Adding Cameras

With a Tribrid DVR, analog or TVI cameras are plug and play.  If you have no video from TVI cameras, you may want to check your cabling or power.  Old existing cabling may not be good enough for TVI, so check with our sales team about the cost of RG59 Siamese cable since it will allow for the needed high quality video.

When it comes to adding IP cameras to an NVR or Tribrid, you have to navigate to Configuration > System > Camera Management.


In this section, you can Add, Modify, Delete, Quick Add, Custom Protocol, and Activation.  If you have an NVR with a built in POE switch, it will create a network.  Therefore, if you are setting up you cameras as static to connect to that network, you will need to set them to 192.168.254.X so they can be found by the internal switch.  The advantage to a built in switch is that video traffic will not reside on your main network, and should provide faster access without the congestion.

This concludes the getting started with the Prime Line guide.  If you need further assistance with the setup of your NVR or Tribrid, call our knowledgeable tech support team at 866-573-8878 option 3.



Persistent Surveillance Systems – The Eye in the Sky

Written By:
Wednesday, May 20th, 2015
Persistent Surveillance Systems

Are you against or for aerial surveillance systems?

Working in the surveillance industry, you come to realize really quick that CCTV systems can widely reduce crime when in plain sight. Most people who are considering breaking the law will think twice when they see or know that there are surveillance cameras watching their every move. As we forge on into the future, technology is improving at an insane rate. This of course comes along with many privacy concerns. There are technologies that can help solve crimes which are not being used for privacy reasons alone. One technology that rides on the border of these privacy concerns is called Persistent Surveillance Systems. These are wide area surveillance systems that are usually mounted to a plane, drone, or tower high in the sky and can capture video of whole cities or towns. These innovative systems are no longer just being used to only capture video of military battles, but also being used by the police force to watch over cities. Some of these systems are composed of 192 Megapixel, full color cameras mounted to a plane in multiple locations to keep an eye on crime from up above. These multiple cameras are mounted in a way that they point in different directions to capture separate sections of a location and the software stitches it all together as one.

Ross McNutt by one of his aerial surveillance Cessnas

Ross McNutt by one of his aerial surveillance Cessnas

Ross McNutt, the genial president of Persistent Surveillance Systems, mentioned that he has witnessed many occurrences where people were murdered. The murderers were captured because of this technology, and most people feel that there would be even less crime once there is more press out there about these cities having surveillance up in the sky. In one specific incident, even though the video had very poor clarity, the images revealed a gang getting together to block off road access points and sending a shooter to meet his target. The cameras captured this man taking off after the body hit the ground. When the police finally received a copy of the report, they noticed that there was a picture of a blue building that the murderer ran into. This footage contained the images of a man being murdered in Ciudad Juárez, Mexico, using cameras specially fitted onto a Cessna plane. McNutt stated, “I’ve witnessed 34 of these. It’s like opening up a murder mystery in the middle, and you need to figure out what happened before and after.”

We have definitely become more accustomed to seeing CCTV surveillance cameras in public, and most people don’t even think twice about it. However, new technologies are here that most people aren’t even aware of yet and it’s capable of being deployed without anyone even really knowing about it. These technologies can track cars in small cities for many hours at a time. The clarity isn’t good enough to distinguish faces or license plates, but it certainly is capable of tracking an individual. If a police officer wanted to find out who they were tracking, all they have to do is go to the business or the homes of the places these individuals are visiting and ask them to help identify the person of interest.

These cameras are already being used for securing large events such as the Ohio political rally where John McCain named Sarah Palin as his running mate back in 2008 (Which was a stupid move in my opinion!). They have even used this technology for Police demonstrations and NASCAR races. They have even been commissioned to use it for a request that a Mexican politician put in for the city of Ciudad Juárez. These cameras have basically become a time machine for the police force, allowing them to look back at an incident that occurred during the recording.

Persistent Surveillance Systems

Aerial Surveillance Software leads to capturing criminals but at what cost?

Of course, this is becoming more and more of a civil liberty concern for city officials and civilians alike. The Supreme Court has given permission for this technology to be used as long as they are only video taping instances that can be seen with the naked eye in public. McNutt is a retired Air Force officer who has designed a similar system and has been fighting to win over the officials. He did make a good point that these flights are way cheaper and more efficient than police helicopter missions. He has also mentioned that a single camera on top of the Washington monument could possibly deter most of the crime in the area. Especially if the media speaks up about it and help make more people aware. Criminals will definitely be deterred when they hear about all the cameras that are on them when they are about to commit a particular crime. Those 192MP cameras can capture up to 50 crimes within a short 6 hour flight that would provide the city police with a stream that covers more than 1/3 of the city. McNutt feels that this technology will deter crime enough to raise property values, create better schools, increase development in the specific areas, and eventually even lower arrest rates.

The Dayton Ohio police force has even planned on inviting the public out to see how this system works. This will more than likely make some people feel better about it, and also deter others who may have been criminals before and are then too scared to commit a crime in fear of being caught. Many defense contractors are eager to use technology that has been used in the military in the past, but McNutt is taking the time to get information from the American Civil Liberties Union in order to write a proper privacy policy for this technology. This policy would set the rules on how long and how much data can be stored, as well as setting some guidelines for who has the ability to access the system and footage. According to the policy being put together, Police shouldn’t be able to watch back any of the footage unless there is a crime that occurred. This way the system cannot be misused to spy on people or gather information that is not directly related to protecting the city. He plans on extending the range that these cameras can see, but he does not have current plans to improve the clarity of the footage. So in reality, people shouldn’t be so worried about what they’re going to be seen doing since the cameras can’t pick up that kind of clarity. People are certainly worried that if they’re hanging out in their yards, that every move they make is going to be seen. These cameras will benefit in seeing a person leaving the scene of the crime and following them to their destination instead of seeing every last detail of the person and vehicle they may be driving. During one demonstration of the software, there was an attempted robbery in a book store and shots were fired. The footage ended up showing that there was just one car which drove between locations helping them identify what happened.

Unfortunately, this is how police departments are viewing this issue. They would rather people be afraid of when they’re being watched and I’m not sure that’s really the best solution to these problems. This type of attitude can lead to the “1984” scenario that everyone always talks about. Militarize police in America, it’s what everyone seems to be against other than the police. Even the politicians feel that this isn’t the best solution and they know that the public wont be too happy about it even with their privacy policy. Just because those are the rules doesn’t mean that police forces are going to fully obey them. McNutt has complained that they aren’t serious about crime, but I disagree. I feel like he’s just disregarding the fact that these politicians and the public may have a much better understanding of the constitutional problem with an aerial surveillance system.

How do you guys feel about this? Do you think it’s okay for them to monitor cities and towns from the sky in order to maintain public safety, or do you think it’s just going to cause more privacy issues while going against our civil liberties? Share your thoughts and concerns in the comment section below.

If you have any questions that we may be able to answer about CCTV products for your home or business feel free to contact us at anytime Mon-Fri from 9AM-8PM EST. We have now opened a secondary location in Wheat Ridge Colorado so we’re able to stay open two hours later in order to help you with your tech support or sales questions. Our phone numbers and contact info are listed below in the footer of this web site.


CCTV Testimonials and Success Stories

Written By:
Thursday, April 9th, 2015


We all like to hear about it when our systems do what we want them to do. Captures, employee thieves caught, bad guys being arrested, cool chases, etc. Here are a few good CCTV testimonials and success stories.

A Bar in California
Thirteen years ago, Tom Bromley became owner of Two Bits and a Bite Tavern and inherited a CCTV video surveillance system. Tom understood immediately the benefit of video surveillance as a tool to boost profits and minimize loss. He used the system to monitor and uncover dishonest employees and to improve operation inefficiencies. (How long are the cooler doors open each evening?)

But Tom quickly realized that upgrading his video surveillance system was just as important as using it every day.

The new high-definition cameras and monitors increase the accuracy and range of the viewing angle. With stunning 1080p resolution, images are sharper than ever before…even at night, and even when you zoom in. Crisp detail and clear facial recognition kept the Tavern business safer and employees more productive.

“The new high-definition system is excellent. You get more of a view and the detail…it’s just amazing.”

In fact, just recently, a customer accidentally backed into his building causing significant damage to his front entry posts. With high-definition images the car and driver were easily identified, captured on a thumb drive, and an expensive repair bill saved. “If I did not have high definition, I wouldn’t have even known who it was. That saved me $4000 right there in one incident.”

A Grocery Store
“We’ve had our Camera system since 2002. Over the years we have upgraded and now have 24 cameras watching the entire floor….cashiers, stock room, delivery area and parking lot. My previous expertise in loss prevention in the grocery industry taught me that a good surveillance is mandatory to reduce and control shrinkage, employee theft, and shoplifting.

But while controlling inventory shrink is vital, it is not the only benefit of installing a good CCTV system. We use it for vendor theft issues, to help increase employee productivity, and liability issues…it’s just like having a lawyer on your side!

There’s no question that there is more effort and support on the floor as we can monitor from our office and our home. It definitely makes a big difference. The remote viewing is key for us. The peace of mind you get from knowing you can view from home or anywhere in the world is so positive for us and the store, it’s huge! We love the new I-phone app, now we’re really connected.

Our camera system is an essential part of our business and mandatory for a meaningful loss prevention program. If you add in labor, productivity, deterring theft, and peace of mind, it can literally pay for itself IN MONTHS!”

A Major Hardware Home Improvement Store
“Most theft is not external, it is internal…employee theft. I think that this is one of the obstacles in many owners minds about moving ahead with cameras. It’s hard to imagine somebody you know is actually stealing from you.

It’s up to ownership as to how they want to control theft, internal and external. But good controls like our video system have a very high return on investment…and that adds more to the bottom line profit.

A big plus is being able to watch your entire store from our office. Right now I’m watching activity on aisle 4. I’m watching my sales staff work. I’m watching patterns…these areas we have had issues with….our shrink is noticeably down.

Our core shrink is probably 45k annually (cost basis) which is quite a bit. I’m talking 70k retail. We’ve made profit but I know if I can cut my shrinkage by a third, I can pay for the system. And that’s just for the first year. Years 2,3,4,and 5 would be gravy. That gives us more profit and more money to re-invest into our business.

Everybody likes to save money, but what you really get with our Video System is peace of mind knowing we are protected 24 hours a day, seven days a week. We should have done this 2 years ago.”

A Word from the Sales Department
One of my favorite clients is Night Hawk Security here in Boca Raton. He offers a service that is very interesting and valuable. They provide security camera monitoring of your system. Their operators are on duty 24 / 7 , watching protected areas. When something happens, they dispatch responders and tell them exactly what is happening. Cops know where the bad guys are, how many, and if they are armed. A LOT safer and more effective. If it’s just one kid, looking to steal something, send a guard. Three guys with guns trying to steal a big boat, send more. This takes a camera system from being reactive, showing what happened, to a proactive system, showing what is happening right now. Huge advantage. Watch these videos. First, detecting a fire at a marina before it spreads.

Night Hawk scores again! Thieves apprehended before they even got inside!

A domestic violence event at a condo building-

Scott, the owner of Night Hawk, offers his service to all installing dealers. If you are interested, we will send contact information. As the video is transmitted via internet, distance and location is unimportant.

This one is actually a TV show, but is very informative dealing with shoplifting.

Another from the same TV show, a lumber yard I have been to many times-

Shell Lumber & Hardware-Miami Undercover specialists converge in Miami to rescue a massive home improvement store that’s under siege by shoplifters. The team will work night and day exposing outrageous scams and ridiculous alibis. Watch as they tackle a ring of thieves stealing a forklift, and a weekend warrior trying to pinch a new power tool. But their biggest challenge comes during a sting to expose the clever thief who’s making off with thousands of dollars worth of pricey lumber

Those were some very brazen guys! Without the cameras, they would have no idea what was happening.

If you have any success stories, please share with all of us. We will be happy to give you full credit for your accomplishments.

If you would to see some of our cameras in action, check out some of our security camera day/night video examples.


Why Do I Need A Security Camera System?

Written By:
Tuesday, April 7th, 2015


When speaking to customers, I often get the question of “why do I need a security camera system in my location”.  My simple answer is that video evidence is the most powerful tool a prosecution attorney can get, as long as the video is of high quality.  Now there are so many different types and qualities of systems on the market.  Remember that you often do get what you pay for.

Now I am not saying that every homeowner needs a “department of defense” quality camera system.  They should have some sort of protection to give them piece of mind when not at their property.  With all of the Techpro Security Products DVRs (Digital Video Recorders) and NVRs ( Network Video Recorders) on the market, you get the ability to remotely monitor your property from anywhere in the world you have internet connection, as long as your property has an Internet connection itself.

Another thing that is awesome about Techpro Security Products security recorders is that with a purchase of a new recorder, Techpro Security will give you a free DDNS account.  A DDNS is a dynamic domain name system, which means that no matter what your IP address is, you will be able to reach your property.  Generally most homes and properties get a Dynamic IP address from their ISP (Internet Service Provider), and now you do not need to spend extra money to have a static IP address.

Now if you are a business owner, you really should look into a higher quality system as it can help to protect your business in more ways than just outside threats.  With any camera system in a business you will naturally help to keep your employees honest.  You will also notice less loss of product as when normal customers know they are being watched, they are more likely to not do the wrong thing.  With a camera system you can generally talk to your insurance company and they should help lower your rates.  This also can help you to settle workman’s comp claims, as you have video evidence of what took place.  Camera systems can also help to stifle frivolous law suits by customers and their “slip and falls”.  Not only can a camera system help to protect you if your location is targeted by thieves, it can help you to keep your costs lower by minimizing your cost of doing business.

I am not saying that cameras are needed on every single corner of every street, but I am saying the more camera systems that are being utilized the less likely people are to do something than if they thought no one was watching.  I understand that the more cameras the government has, the more likely they are to be utilized to police people without really being present.  I know there are shows like People of Interest, where a computer utilizes every camera to locate and track people.  Currently, the government has not let us know this is possible, but I wouldn’t doubt it if they have been working on this technology.  Now the more private systems that are properly locked down, the less need for government systems there are.

When I put my camera system into my house, my neighbors freaked out!  This was a tough sell to most of the neighbors, that is until there were a rash of break-ins in my neighborhood.  No houses in my direct vicinity got touched.  Can I directly take credit for their properties not being touch, No.  But when a fellow neighbor captured the perpetrators vehicle on camera and informed me of what to be on the lookout for, that gave me something to go on.  When I spotted the vehicle coming into the neighborhood, I was able to alert the authorities to what was happening.  While I was informing the police of what I saw, I heard of an alarm call coming in from my neighborhood and I was able to describe what the authorities were looking for.  Ever since then there has been no real crime in my neighborhood, especially by my house.  These events helped to change the minds of my neighbors.

If you want to learn more about our Techpro Security Products security camera systems click here.


Things you should know about Amendment 64 and Amendment 20

Written By:
Wednesday, January 21st, 2015

Marijuana Legalized in Colorado

In Nov. of 2012, fifty-five percent of Colorado’s locals voted in Amendment 64 which turned out to be pretty historic. This document ended prohibition of marijuana under Colorado Law. In Dec of 2012, Amendment 64 went into effect making private use and limited possession of marijuana legal for adults 21 years of age or older. In turn, state legislature also permits cultivation, processing, and sale of all marijuana products. This ends up establishing a system that regulates Marijuana to be distributed and taxed just like alcohol as of Oct 2013.

If you currently own a recreational or medical shop, or if you’re planning on opening one, there are some things you should definitely be aware of. Some people think that they can just walk in and open up a store to sell weed, but there are many hoops you must first go through before you can legally run a shop or grow business.

legal marijuana in colorado

Here are some facts you must know about Amendment 64:

  1. Adults aged 21 and older may grow up to 6 marijuana plants. No more than half may be mature flowering plants. This means that 3 may be adults, and the other 3 must be newly planted. This allows for you to have up to 3 plants cycling out at a time. The plants must be in a locked space and you may legally keep all the bud it produces as long as it stays in the same place it was grown.
  2. You may possess up to 1oz. of marijuana on you while traveling as long as it’s within Colorado’s borders.
  3. You may give marijuana as a gift to anyone you know as long as they’re 21 or older. The limit is 1 oz.
  4. Marijuana is regulated similar to alcohol, so you will receive similar offenses for driving under the influence.
  5. Consuming Marijuana in public is still considered illegal in Colorado. Do not get caught smoking out in public or on federal land because you will receive a ticket for doing so. It may have been decriminalized, but you still want to avoid doing it since it’s illegal and will be on your record.
  6. This amendment has allowed for licensing to be issues for businesses who want to cultivate, manufacture, test, or sell marijuana as a retail product.
  7. Marijuana is prohibited anywhere on the property of Denver Airport and it’s also highly illegal to take any marijuana with you outside of the state of Colorado.


Amendment 20 was also passed. This amendment refers to the legalization of medical marijuana in Colorado.

Here are some facts about the medical side of marijuana legalization that you should know about:

  1. Amendment 20 was approved in Nov. of the year 2000. It allowed for the use of cannabis in the state for any patient which was approved and has written medical consent from a doctor.
  2. Under this law, any medical marijuana patient is allowed to carry up to two ounces of marijuana on them at a time.
  3. Patients are also allowed to grow up to 6 plants, but 3 must be maturing while the other 3 are not.
  4. Doctors have the ability to recommend to the state for patients to carry more than the amounts listed above. This is in the case that a patient may need more than the law allows for. It all depends on the patients specific needs.
  5. Medical patients were still under fire because of the federal law. There were a lot of places that were still at risk of being shut down since federal law still doesn’t allow for marijuana use or sale. However, a law did pass recently that will help put a stop to the federal government shutting down dispensaries and medical marijuana retail locations.
  6. Patients may not use marijuana in public places, or any place that may be of plain view.
  7. Patients may not use cannabis in any area that may put others at risk, like any business where the employees are operating heavy machinery after medicating.
  8. Patients are still unable to fill a prescription at a pharmacy. Unfortunately, because it’s still against federal law, pharmacy’s are not allowed to sell it to patients and you must go to a licensed medical dispensary to purchase your cannabis.
  9. Because federal law still does not recognize this, businesses may still use that as an argument to ban use of marijuana by their employees.

There have been a lot of positive and a few negative effects from the legalization of marijuana in Colorado. Many people moved to Colorado in hopes that they could work in the cannabis industry and ended up becoming homeless because they were unable to meed the requirements necessary to land a job in the industry. You may not work in the industry if you have felony convictions, and you must also have a 2-year CO residency. Because of this, there is definitely a new strain that has grown on organizations that help the needy, such as the Salvation Army and Urban Peak to name a couple.

There are a few other states that have also decided to legalize marijuana. In states like Alaska, Colorado, Oregon and Washington, Marijuana has been legalized. Some of the states that have Decriminalized weed are: Alaska, California, Colorado, Connecticut, Maine, Massachusetts, Minnesota, Mississippi, Nebraska, Nevada, New York, North Carolina, Ohio, Oregon, and Vermont.

Here is a list of states where marijuana has been approved for Medical Use: Alaska, Arizona, California, Colorado, Connecticut, Delaware, Florida, Hawaii, Illinois, Maine, Maryland, Massachusetts, Michigan, Montana, Nevada, New Hampshire, New Jersey, New Mexico, Oregon Rhode Island, Vermont, Washington, Washington, D.C.

If you’re planning on opening your own retail shop, be sure to know that there are other laws you must abide by. We write these articles here at so that you are aware of different things you need to know in order to legally get into the marijuana business. One of the important things you may want to look up is the legalities on the type of surveillance system that you’ll need in your place of business. Whether it’s a grow warehouse or a retail store, you can call us today and we will help you get all set up with everything you need in order to get your permit approved during your inspection. We even send you a certificate to help pass the inspection. Contact us today so we can answer any other questions you may have!