Posts Tagged ‘ nvr’



How to Connect an IP Camera to an NVR (Network Video Recorder)

Written By:
Wednesday, May 6th, 2015

For years, many customers have asked me what is the best way to to connect an IP camera to an NVR (Network Video Recorder). In this article, I will describe what I think are the best settings you should have in your NVR and IP cameras.

One thing I will recommend to you is to investigate how your network is laid out and have some knowledge of how many computers are connected to your network. This way, it will prevent any IP conflict when configuring the IP camera and the NVR security recorder. By default, all of our recorders will be set with a static 192.168.1.108 and the majority of the IP cameras will be DHCP.

The easiest way to figure what to do at this point is to connect the recorder to the power supply that comes with the unit and then connect an Ethernet cable from your router to the Ethernet port of the NVR. After the unit turns On you will then need to go to the network settings of the NVR. Of course, you need to be connected to a monitor to see these settings.

Main menu

Most of our NVRs will have a new interface, the “blue interface”, and the menus will be spread out a bit different than the previous version. At this point you will notice that there are 3 parts of this window menu: The top is operation, mid is info, and bottom is setting. Go to network and the following page will display:

Dual Nic Art2

Depending on the type of NVR you have, some will have additional settings, but overall the steps are the same. We will be focusing on getting an IP address for the NVR. Click on DHCP, apply and save. You will be kicked out of that menu and in a few seconds your NVR will contact the router to get an available IP address.  Go back to the network settings to see what IP address you received. Normally what I will do is to set the IP address to a digit higher than what the NVR was assigned. This way I will avoid any IP conflicts in the network. Certain router’s DHCP settings will start from 192.168.1.100 all the way to 192.168.1.254 and it also depends on the network scheme and who configured the router initially. Assuming that the router’s scheme is within the numbers above I will set the NVR with the following IP: 192.168.1.200.

Now that I have that out of the way the next thing to do is configure the IP cameras. In the past, all of our IP cameras used to be configured with this IP address: 192.168.1.108. Many times customers and installers used to connect all the cameras at the same time without considering that it could cause a major problem when trying to assign an IP address to the camera or even to have the cameras show up in the tool finder (Config Tool). Nowadays most of our cameras are configured as DHCP. Therefore, if you have a router in the same network as the NVR, then most likely the camera will get an IP address from the DHCP pool setup in the router as soon as it is connected to the the POE switch that they will be connected to.

Here a snapshot of the config Tool:

Config Tool

CAMERA CONFIGURATION PROCESS

Open the config tool and it should populate all of the IP addresses that your equipment got assigned from the network.

NOTE: THERE IS NOT A 100% GUARANTEE THAT ALL THE CAMERAS WILL BE DHCP. THEREFORE, IT COULD NOT SHOW ALL OF THE CAMERAS CONNECTED IN THE NETWORK. AT THAT POINT IT WILL BE RECOMMENDED TO CONNECT ONE CAMERA AT THE TIME AND CHANGE EACH IP ADDRESS AS YOU CONNECT EACH CAMERA.

Assuming that each camera showed up in the tool, click on one of the IP addresses and a box will appear asking you for a username and password:

Config Tool Login

Click on login to access the camera’s IP interface:

Config Tool DHCP

If the camera is configured DHCP most likely it will show like the picture above. Noticed the IP address field along with subnet mask and gateway are gray out. Uncheck the DHCP option marked in red and now you will be able to change the last digit of the camera’s IP address to something different. Like I said before, I will change this camera’s IP address to 192.168.1.220 and click save.

Config Tool Static

Now that we have assigned an IP address in the camera, it is time to access the camera’s settings and features. To do so, you will need to open Internet Explorer and begin to set up some of the features of the browser. Click on this link http://www.securitycameraking.com/securityinfo/forum/remote-viewing-software/web-service/ to follow step by step of how to setup this feature.

Type the IP Address of the camera on the address bar of your browser to access the web service. Once the web service comes up, input the username and password. The default username and password for our cameras is “admin”. After accessing the camera make sure the ActiveX files are installed. They will be needed to access and configure Video resolutions, Schedule, etc.

On the left side of the camera settings go to conditions to adjust the brightness, contrast, HUE etc. I normally leave these settings alone, and just change them depending on the environment.

Conditions

Click on video to configure the resolution of the camera, Frames per second, Encoding, etc. This part of the settings is crucial because it has to do with the recording resolution. Notice that you have two columns: One label is Main Stream and the other is Sub Stream. In a nutshell, this is referring to recording streaming and viewing streaming. The Main Stream settings will affect how the camera sends the image to the NVR over the network, among other things; it will also affect recording quality and how many FPS (Frames per Second) your NVR will be able to use as each camera gets added to each of the NVR Channels.

Video

NOTE:  DVRs have a maximum amount of FPS (frames per second) that they can handle. In the case of NVRs, the majority of them are restricted to an amount of  incoming bandwidth, which it makes certain NVRs to support higher resolutions. Although that is a true statement, I will never have cameras connected to the unit using the maximum bandwidth they can handle, because realistically a network can only handle so much data at one time. For those NVRs with a fixed incoming bandwidth, you will need to divide the advertised speed by the amount of cameras connected to the NVR to realize what bit rate each of the cameras need to be set at. Also, you most consider that the incoming bandwidth is shared also with the sub stream. So, on an NVR that supports 200Mbps for incoming bandwidth you will need to allocate 32 Mbps for the Sub Stream, so at the end you will have 168Mbps available in the Main Stream to stream and record.

Once you have decided how many cameras you will be adding to the NVR, it is important to configure the correct FPS, Bit Rate Type and Bit Rate.  For the Bit Rate Type I recommend “CBR” (Constant Bit Rate) instead of “VBR” (Variable Bit Rate), this way the camera will constantly use a predetermine amount of data you set under Bit Rate. The Bit Rate settings will vary depending on what resolution the camera is configured. For a 1080p resolution I will set the Bit Rate to 1024 (1MB) and the FPS to 15. This amount of data is more than enough to stream one camera at 1080p without loosing pixels.

Next we will set the Sub Stream settings. These settings will not affect recording video quality; instead it will affect the way the video performs over a smart phone while using our app TechproSS or TechproSS plus. This is mainly just for viewing purposes and should be set to D1 at 7 FPS or 10 FPS. The Bit Rate type is fine if we use CBR, and the Bit Rate can be set anywhere between 250 Mbps to 320Mbps. Also make sure the Enable option for this Stream is checked, otherwise you will not be able to view any kind of video while viewing the cameras over the phone or NVR local Interface. Under “Code-Stream Type”, click on the Drop Down and choose Motion. Noticed that the Encode Mode and Resolution are now gray out, and this means that you can only change the FPS and Bit Rate to affect how motion events occurs. These settings are ideal when recording based on Motion only, so you can have the Main Stream at a less intense setting and the NVR will record at a higher FPS and resolution when Motion happens due to these settings. Click Save when done.

Motion

Proceed to “Event > Video Detect”. In here we can enable the motion detection feature of the camera. Also, we can adjust the “Anti-Dither”. This acts like a delay to prevent false motion events. The higher the number, the higher the delay the camera will react to motion events. Right now, I like these settings shown in this picture:

Video Detect event

Next option is the Schedule. Click on “Storage > Schedule” and you can set now Motion recording for every day 24/7. Always remember to save your settings.

Schedule

We are almost done configuring the camera. The last thing we need to make sure we have correct is the Time Zone and Date and Time. This is so the info will be displayed correctly in the NVR.  You can click on “Sync PC” button to get the Time and Date of your PC instead of doing it manually. DST is another option you could set up if you want the camera to change its time when the time changes occurs. NOTE: I will much rather to get DST configured over using an NTP server, because the NTP server works with the Time Zone of the Camera and the NVR. I have seen that I’m force to change the Time Zone when the time changes. Typically DST occurs the 2nd week of March and the first week of November every year, but is worth give it a try in my opinion. Check the internet for more details about the time changing based on a the upcoming years.

DST

Lastly you could export all of these settings if you have many cameras to apply this to. The file containing the settings of the camera will not change the IP address of the camera so is safe to apply this to the cameras you are configuring.

Export

HOW TO ADD THE CAMERAS TO THE NVR

Now for the last step after all of the cameras and NVR are configured, we will need to add the cameras to the channels of the NVR. To me the easiest way to do this is from a PC accessing the NVR over the network.  Open Internet Explorer and begin typing the Internal IP address of the NVR.

Go to Setup> Remote and you can click on device search. At this point the NVR will search the entire network and will display the devices for you to select them and add them to the NVR.

Remote Device

Device Search

Add cameras

At this point, after we add the cameras they should show up in the NVR web interface and the device list below:

Cameras added

Here is how the cameras will look in the web interface:

Time

I hope this article will help you understand how this process works.

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Techpro Security Products DVRs and NVRs – Overview of the New Menu System – Part 4

Written By:
Wednesday, April 29th, 2015

This article is the 4th one in a series designed to provide an overview of the new menu system available for the Techpro DVRs and NVRs. These menus have been improved in order to make navigating them and operating your recording device easier through the addition of page links on the majority of the menu pages.

In this article we will continue to take a look at the features offered through the bottom row of the main menu; the SETTINGS menu pages (see Picture 1). The portion of this category that will be covered here includes the EVENT and STORAGE categories, as well as going over some of the more specialized features of the network category. All of these menu pages are critical to setting up your DVR or NVR to record in the manner that you desire. If you have missed the previous articles in this 4 part series, you can read Part 1 of the DVR/NVR menu system here, Part 2 here, and Part 3 here.

Main Menu
Picture 1

TechPro Security Products DVR and NVR Menu – Network

This section of menu pages allows you to configure your recording device so that it will work with your network in the manner that you desire.

FTP: (see Picture 2)
This menu page will allow you to set up an FTP (File Transfer Protocol). This feature can be used to record your video to a remote location, although this application will require significant bandwidth. This feature can also be used to dump chucks of recorded video to a remote location.

setting-network-FTP
Picture 2

P2P: (see Picture 3)
This menu page will allow you to quickly set up a remote connection between your recording device and the phone app from an Android or Iphone. If this is a feature that you wish to utilize, you should contact our tech support department for assistance in setting this up.

setting-network-p2p
Picture 3

TechPro Security Products DVR and NVR Menu – Event

This section of the SETTING category will allow you to set up how you want your DVR or NVR to respond to certain situations.

Detect: (see Picture 4.)
Configuring this menu page correctly is a key part of getting motion-based recording to work correctly. To get this set up correctly, it is vital to realize that there is a version of this menu page for each video channel that your recording device can handle. For this reason, you should never make setting changes with ‘ALL’ selected in the channel selection drop down menu or use the ‘Copy’ function on this page.

In order to get motion-based recording set up correctly, you need to make sure that you highlight the enable box (located below the channel selection drop down menu) and the box to the left of the where it says ‘Record Channel’. The numbered box to the right of where it says ‘Recorded Channel’ which matches the channel selected at the top of this page, will also need to be highlighted.

You can make it so that portions of a cameras view will not trigger motion-based recording by clicking on the Setup button to the right of where it says ‘Region’. This same button will also allow you to adjust the sensitivity of the motion detection in up to four separate regions.

The ‘Anti-dither’ setting determines the length of time that motion must occur in front of a camera in order for it to be recognized as a motion event and trigger recording of the video.

The ‘Latch’ setting will let you customize how long the DVR or NVR will continue to record after motion is no longer happening in front of the camera.

setting-event-detect
Picture 4

Alarm: (see Picture 5.)
This page of the menu system is where you can customize how the recording device will react to an alarm input.

setting-event-alarm
Picture 5

Abnormality: (see Picture 6.)
This menu page will allow you to configure your DVR or NVR to react to certain unusual circumstances that may occur with the recording device. You can get it to notify you of these events in a number of different ways including alarm outputs, emails and a buzzer.

setting-event-abnormality
Picture 6

Alarm outputs: (see Picture 7.)
This page of the menu system is where you can customize how the recording device will trigger any alarm outputs which are connected to the back of the unit.

setting-event-Alarmoutput
Picture 7

TechPro Security Products DVR and NVR Menu – Storage

This section of the SETTING category of the menu system will allow you to configure any hard drives installed in the DVR or NVR. While hard drives are automatically formatted when the recording device first powers up after the drive is installed, the section of the menu gives you a significant level of customization on how it will operate.

Schedule: (see Picture 8.)
Setting up this menu page correctly plays a key part in configuring your DVR or NVR for either motion-based or continuous recording. This page will allow you to break each day up into different recording types for each camera connected to the recording device.

The first thing you should do on this menu page is click on the gear icon to the right of Sunday. Once you’re on this new page you need to select all of the days of the week down toward the bottom of this page (see Picture 9). Period 1 will cover a twenty four hour chunk of time by default, although you can break each day up into six periods for a mix of continuous and motion-based recording. If you wish to utilize different types of recording throughout a day, then change the time that each period covers by clicking in the field. If you decide to use this feature, then you must make sure that the combined periods cover all 24 hours of the day.

The next thing you will need to do is select one of the left two check boxes to the right of period 1. You will select ‘Regular’ if you want to record the video from your cameras continuously. You will need to select ‘MD’ if you want to record based on motion detection. You will need to do this for any additional periods that you customized to break up the day. Once you have made all of the changes on this page that you want, then click on the ‘Save’ button at the bottom of the page. This will lead back on to the SCHEDULE page. Now you can click on the ‘Copy’ button to transfer the setting changes to any of your other channels that you wish.

The PreRecord setting will allow you to customize the amount of time that your recording device will record video prior to a motion event. This setting only pertains to motion based recording.

Once you have everything on this page set up the way you want, you should let the security camera system record for a while and then review your recorded footage in order to ensure that the video from your cameras are recording the way you want. Feel free to contact our tech support team for assistance with this process.

Setting-storage-schedule
Picture 8

Schedule period
Picture 9

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Why Do I Need A Security Camera System?

Written By:
Tuesday, April 7th, 2015

32-Camera-HD-CVI

When speaking to customers, I often get the question of “why do I need a security camera system in my location”.  My simple answer is that video evidence is the most powerful tool a prosecution attorney can get, as long as the video is of high quality.  Now there are so many different types and qualities of systems on the market.  Remember that you often do get what you pay for.

Now I am not saying that every homeowner needs a “department of defense” quality camera system.  They should have some sort of protection to give them piece of mind when not at their property.  With all of the Techpro Security Products DVRs (Digital Video Recorders) and NVRs ( Network Video Recorders) on the market, you get the ability to remotely monitor your property from anywhere in the world you have internet connection, as long as your property has an Internet connection itself.

Another thing that is awesome about Techpro Security Products security recorders is that with a purchase of a new recorder, Techpro Security will give you a free DDNS account.  A DDNS is a dynamic domain name system, which means that no matter what your IP address is, you will be able to reach your property.  Generally most homes and properties get a Dynamic IP address from their ISP (Internet Service Provider), and now you do not need to spend extra money to have a static IP address.

Now if you are a business owner, you really should look into a higher quality system as it can help to protect your business in more ways than just outside threats.  With any camera system in a business you will naturally help to keep your employees honest.  You will also notice less loss of product as when normal customers know they are being watched, they are more likely to not do the wrong thing.  With a camera system you can generally talk to your insurance company and they should help lower your rates.  This also can help you to settle workman’s comp claims, as you have video evidence of what took place.  Camera systems can also help to stifle frivolous law suits by customers and their “slip and falls”.  Not only can a camera system help to protect you if your location is targeted by thieves, it can help you to keep your costs lower by minimizing your cost of doing business.

I am not saying that cameras are needed on every single corner of every street, but I am saying the more camera systems that are being utilized the less likely people are to do something than if they thought no one was watching.  I understand that the more cameras the government has, the more likely they are to be utilized to police people without really being present.  I know there are shows like People of Interest, where a computer utilizes every camera to locate and track people.  Currently, the government has not let us know this is possible, but I wouldn’t doubt it if they have been working on this technology.  Now the more private systems that are properly locked down, the less need for government systems there are.

When I put my camera system into my house, my neighbors freaked out!  This was a tough sell to most of the neighbors, that is until there were a rash of break-ins in my neighborhood.  No houses in my direct vicinity got touched.  Can I directly take credit for their properties not being touch, No.  But when a fellow neighbor captured the perpetrators vehicle on camera and informed me of what to be on the lookout for, that gave me something to go on.  When I spotted the vehicle coming into the neighborhood, I was able to alert the authorities to what was happening.  While I was informing the police of what I saw, I heard of an alarm call coming in from my neighborhood and I was able to describe what the authorities were looking for.  Ever since then there has been no real crime in my neighborhood, especially by my house.  These events helped to change the minds of my neighbors.

If you want to learn more about our Techpro Security Products security camera systems click here.

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Use Smart PSS instead of Web Service

Written By:
Thursday, April 2nd, 2015

vs

Use Smart PSS instead of Web Service

Smart PSS excels at Live viewing and playback.  In tech support, we really like that web service for configuration changes, and that is where it should be used as a quick way to make changes.  However, the Smart PSS is superior for viewing Live video and playback.  First off, you do not have to worry about installing the web plugin, active x, compatibility views, or any other computer related issue in getting that plugin to work.  You just install the executable file on PC or MAC, and you have software designed to manage all your Digital Video Recorders (DVR)s, Network Video Recorders (NVR)s, and cameras in one centralized software program.  You get the same interface in PC and MAC, so learning the interface one time will work for both platforms.  Let’s gets started and go through the main benefits.

Manage all your devices in one place

The Device Manager allows you to add up to 50 Digital Video Recorders (DVR)s, Network Video Recorders (NVR)s, and cameras.  This is convenient if you have a business that has more than one DVR or NVR, or you want to use a local IP address and an external IP address in one software platform.  It is a good idea to have a DVR at Home and a DVR away so that you can use your Wi-Fi while you are at home for faster access to the DVR.  If you have more than one DVR or NVR, then this is where the SmartPSS really shines.

devicemanager

Create views for one or many DVRs and NVRs

viewsCreating a view is very easy in SmartPSS.  You simply drag the cameras that you want to any window.  This is very useful if you want to rearrange the order of your cameras without doing any changes to the back of the DVR or NVR.  Then you can save your views and have a quick access one click way to get to them.  What makes this really special is that you can create a view from multiple DVRs and NVRs.  For example, let’s say you own a dry cleaner business and have four locations.  You can create a view called “front counters” and list all four counters from the four store locations.  If you only have one DVR, you can utilize the view feature to create different views for different needs.  Perhaps, you have multiple storage locations that you want to set up in one view that you only check occasionally.  Or perhaps you want to customize your main Live view, then drag it to your second monitor, and then make it full screen so you can see your specific cameras at all times.  Once you get started created views, the options are endless and you will find that more customization will allow you to organize your security.

Smart PSS is an excellent tool for playback and saving video

In the playback section, you select your date and cameras and hit the search button.  You will now see a timeline at the bottom of the screen providing that you are recording 24/7, and will have the option to synchronize video between windows.  If you selected more than one camera to search, start playing one camera and click the synchronize button to synchronize all the video feeds.  Let’s say you searched for 4 cameras and want to watch synchronized video on all 4 at 10AM.  Click on 10AM on the first timeline and then hit the synchronize button, and all four videos will automatically synchronize at that time.

If you find something that you want to save, click the scissors on the right to start a snip. Then select an ending spot on the timeline and click the scissors a second time.  This will bring up a dialog box where you get to choose a save location on your hard drive.  It will create one file the length of your snipped selection.  Another option for saving videos is to click the Event button on the left to see all the files that make up your timeline.  Every hour is one file, so you can select which hours and cameras that you want based on your search criteria.  Also, by seeing the file sizes, you can do the math to determine the amount of Hard Drive space you will use while recording with all your cameras.  Many people have expressed interest in determining their Hard Drive usage, and Smart PSS is an excellent tool for that use as well.  All you need is one day of recording, and all cameras set at the same encoding settings to determine the hard drive space needed.  This is a very important feature for our I-502 (Washington’s Marijuana Recreational Law) customers.

filesizes

Everything changes if you are using motion recording.  Every motion event is one file and you will not be able to synchronize video since all motion events will be at different times.   If you are trying to play slivers of video created by motion, use the magnifying option to zoom in on the timeline to make it easy to select those video files.

timeline

What is the Accounts section of Smart PSS

There is a default account of username admin with a password of admin.  This account has nothing to do with your DVR or NVR.  This software is designed to manage multiple devices, so the passwords for those devices are controlled in Devices under Settings.  The user section of the software is for you to control the accessibility of the software program.  You can eliminate buttons and options at the software level to control accessibility to the DVR or NVR. This gives you some flexibility limiting control at the Software level since you can use one admin login at the DVR level if you wish, and still lock down computers and the software to prevent certain functionality.

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Techpro Security Products DVRs and NVRs – Overview of the New Menu System – Part 3

Written By:
Wednesday, April 1st, 2015

In this article we’re going to continue the overview of the newest menu system in TechPro Security Products DVRs (Digital Video Recorder) and NVRs (Network Video Recorder). The new system is set up to allow you to navigate the menu more easily through the use of links on most pages. If you have missed the previous articles in this 3 part series, you can read Part 1 of the DVR/NVR menu system here and Part 2 here.

In this article will be examining the features which are available through the bottom row of the main menu; the SETTINGS menu pages (see Picture 1). This portion of the menu system is very important because it’s going to allow you to configure how the DVR or NVR will be operating. This row of the menu has five main categories are Camera, Network, Event, Storage and System. This article will go over the first 2 (Camera and Network). Part 4 of this series will go over the remaining (Event, Storage, and System).

Main Menu
Picture 1

TechPro Security Products DVR and NVR Menu – Camera

This is the selection from the left side of the SETTINGS row of the main menu. Each of the other SETTINGS categories can easily be accessed through the links at the top of the page.

Image: (see Picture 2)

The settings on this page will allow you to affect the video in several ways for both live video and the way it’s recorded. These settings can be set up on a per camera basis and it can even be set up differently for different periods of the day. The way that most of these settings will affect the video differ slightly based on several variables such as lighting conditions and the range to the cameras target.

The more advanced settings are located at the bottom of this page. The previously mentioned variables are examples of some of the situations where these settings can be most beneficial. The ways that most of these settings can be helpful is fairly obvious although the bottom two options can use a little explanation.

The 2D NR and 3D NR both provide a digital noise reduction throughout the cameras view at different layers. The 2D noise reduction slider bar performs this function on 2 layers, while the 3D accomplishes this in 3 dimensions though out the entire image.

Settings-camera-images
Picture 2

Encode: (see Picture 3.)
This menu page will allow you to configure the different video and audio streams that your DVR or NVR is processing. The settings for the main stream are located along the left side of this page. This column of settings is where you will set up the higher video quality for recording to any hard drives installed in the unit.

The column of settings along the right side of the page will allow you to set up the sub stream or extra stream for your desired purpose. This stream will use less bandwidth for data transmission because this stream uses lower resolutions. This stream is particularly useful when you’re remotely connecting to the recording device from a computer and/or mobile device, as it can help avoid latency issues.

The drop down menu labeled as ‘Type’ will give you the option of selecting Regular, MD (Motion Detection) or Alarm. These options will allow you to configure this page for each of these triggers for recording.

When you open the resolution drop down menu, you will see the highest resolution that is available on your DVR or NVR shown at the top of the list. The lowest resolution option will be shown at the bottom of the menu.

The Bit Rate is where you can set the speed of the data transmission from your cameras.

The Audio/Video check boxes enable those types of signals for the main stream, extra stream or both.

Settings-camera-encode
Picture 3

Cam Name: (see Picture 4.):
This menu page is where you can set the name for each channel. This will be displayed in the corner of each camera’s view.

Settings-camera-camname
Picture 4

Channel Type: (see Picture 5.)
This page will allow you to select what type of camera or cabling will be used for connecting a camera to each channel. This page is not available on all models of DVRs or NVRs.

Coax – This should only be selected if you’re using RG-59 or RG-6 to transfer the video from the camera to the DVR.

UTP – This option should only be selected if you’re using Ethernet cable with baluns designed specifically for use with HD-CVI cameras

IP – This option should be selected if you’re using IP cameras on this channel.

Settings-camera-Channelname
Picture 5

TechPro Security Products DVR and NVR Menu – Network

This section of the menu system will allow to customize the way that your DVR or NVR interact with the network where it’s connected.

TCP/IP: (see Picture 6.)
You will need to enter your network’s Default gateway here, as well as a unique IP address based on that IP scheme. For example, if your default gateway is 192.168.1.1 then 192.168.1.25 would be a viable IP address as long as it’s not in use by another device on your network. Most of the rest of the info here will stay the same as the default settings.

This page will also list the MAC address of the recording device.

setting-network-TCPip
Picture 6

Connection: (see Picture 7.)
This menu page shows the ports that are currently being used by your DVR or NVR in order to establish a connection with a remote device. The only port that is usually changed is the HTTP port. It is most commonly changed to 88. The HTTP port and the TCP port need to be forwarded through your network’s firewall before you can remotely connect to your recording device from outside the network where it’s located. The most common reason for our customers to contact our tech support team is for assistance with this process.

setting-network-connection
Picture 7

DDNS: (see Picture 8.)
This menu page will allow you to configure your DVR or NVR to work with a DDNS service.

By default, most external IP addresses are dynamic. This means that the IP address can change for a variety of reasons and it will not be possible to connect remotely until you find out the new IP address. A DDNS account can eliminate this problem.

setting-network-ddns
Picture 8

IP Filter: (see Picture 9.)
This menu page will allow you to block specified IP address from remotely connecting to your DVR or NVR.

setting-network-IPfilter
Picture 9

Email: (see Picture 10.)
This menu page is where you can configure the recording device to work with an email address. If you have any issues with the set up then you should contact our tech support department.

setting-network-email
Picture 10

Stay tuned for Part 4 of this series that will finish up the rest of the menu settings. If you wish, click the box below to be notified of new posts on this blog.

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