Posts Tagged ‘ nvr ’

Techpro Security Products DVRs and NVRs – Overview of the New Menu System – Part 3

Written By:
Wednesday, April 1st, 2015

In this article we’re going to continue the overview of the newest menu system in TechPro Security Products DVRs (Digital Video Recorder) and NVRs (Network Video Recorder). The new system is set up to allow you to navigate the menu more easily through the use of links on most pages. If you have missed the previous articles in this 3 part series, you can read Part 1 of the DVR/NVR menu system here and Part 2 here.

In this article will be examining the features which are available through the bottom row of the main menu; the SETTINGS menu pages (see Picture 1). This portion of the menu system is very important because it’s going to allow you to configure how the DVR or NVR will be operating. This row of the menu has five main categories are Camera, Network, Event, Storage and System. This article will go over the first 2 (Camera and Network). Part 4 of this series will go over the remaining (Event, Storage, and System).

Main Menu
Picture 1

TechPro Security Products DVR and NVR Menu – Camera

This is the selection from the left side of the SETTINGS row of the main menu. Each of the other SETTINGS categories can easily be accessed through the links at the top of the page.

Image: (see Picture 2)

The settings on this page will allow you to affect the video in several ways for both live video and the way it’s recorded. These settings can be set up on a per camera basis and it can even be set up differently for different periods of the day. The way that most of these settings will affect the video differ slightly based on several variables such as lighting conditions and the range to the cameras target.

The more advanced settings are located at the bottom of this page. The previously mentioned variables are examples of some of the situations where these settings can be most beneficial. The ways that most of these settings can be helpful is fairly obvious although the bottom two options can use a little explanation.

The 2D NR and 3D NR both provide a digital noise reduction throughout the cameras view at different layers. The 2D noise reduction slider bar performs this function on 2 layers, while the 3D accomplishes this in 3 dimensions though out the entire image.

Picture 2

Encode: (see Picture 3.)
This menu page will allow you to configure the different video and audio streams that your DVR or NVR is processing. The settings for the main stream are located along the left side of this page. This column of settings is where you will set up the higher video quality for recording to any hard drives installed in the unit.

The column of settings along the right side of the page will allow you to set up the sub stream or extra stream for your desired purpose. This stream will use less bandwidth for data transmission because this stream uses lower resolutions. This stream is particularly useful when you’re remotely connecting to the recording device from a computer and/or mobile device, as it can help avoid latency issues.

The drop down menu labeled as ‘Type’ will give you the option of selecting Regular, MD (Motion Detection) or Alarm. These options will allow you to configure this page for each of these triggers for recording.

When you open the resolution drop down menu, you will see the highest resolution that is available on your DVR or NVR shown at the top of the list. The lowest resolution option will be shown at the bottom of the menu.

The Bit Rate is where you can set the speed of the data transmission from your cameras.

The Audio/Video check boxes enable those types of signals for the main stream, extra stream or both.

Picture 3

Cam Name: (see Picture 4.):
This menu page is where you can set the name for each channel. This will be displayed in the corner of each camera’s view.

Picture 4

Channel Type: (see Picture 5.)
This page will allow you to select what type of camera or cabling will be used for connecting a camera to each channel. This page is not available on all models of DVRs or NVRs.

Coax – This should only be selected if you’re using RG-59 or RG-6 to transfer the video from the camera to the DVR.

UTP – This option should only be selected if you’re using Ethernet cable with baluns designed specifically for use with HD-CVI cameras

IP – This option should be selected if you’re using IP cameras on this channel.

Picture 5

TechPro Security Products DVR and NVR Menu – Network

This section of the menu system will allow to customize the way that your DVR or NVR interact with the network where it’s connected.

TCP/IP: (see Picture 6.)
You will need to enter your network’s Default gateway here, as well as a unique IP address based on that IP scheme. For example, if your default gateway is then would be a viable IP address as long as it’s not in use by another device on your network. Most of the rest of the info here will stay the same as the default settings.

This page will also list the MAC address of the recording device.

Picture 6

Connection: (see Picture 7.)
This menu page shows the ports that are currently being used by your DVR or NVR in order to establish a connection with a remote device. The only port that is usually changed is the HTTP port. It is most commonly changed to 88. The HTTP port and the TCP port need to be forwarded through your network’s firewall before you can remotely connect to your recording device from outside the network where it’s located. The most common reason for our customers to contact our tech support team is for assistance with this process.

Picture 7

DDNS: (see Picture 8.)
This menu page will allow you to configure your DVR or NVR to work with a DDNS service.

By default, most external IP addresses are dynamic. This means that the IP address can change for a variety of reasons and it will not be possible to connect remotely until you find out the new IP address. A DDNS account can eliminate this problem.

Picture 8

IP Filter: (see Picture 9.)
This menu page will allow you to block specified IP address from remotely connecting to your DVR or NVR.

Picture 9

Email: (see Picture 10.)
This menu page is where you can configure the recording device to work with an email address. If you have any issues with the set up then you should contact our tech support department.

Picture 10

Stay tuned for Part 4 of this series that will finish up the rest of the menu settings. If you wish, click the box below to be notified of new posts on this blog.


Techpro Security Products DVRs and NVRs – Overview of the New Menu System – Part 2

Written By:
Tuesday, March 31st, 2015

This article will continue the complete overview of the most recent menu system in TechPro Security Products newest NVRs (Network Video Recorders) and DVRs (Digital Video Recorders). If you missed Part 1 of the series click here. This new menu system is designed to allow you to interact with your recorder more efficiently and quickly once you are familiar with it.

In this article we will be examining the features available through the second row of the main menu; the INFO menu pages (see Picture 1). This section of the menu will provide you with some very useful information about your system and the way it’s operating. There are four main categories shown here – System, Event, Network and Log.

Info - Main
Picture 1

TechPro Security Products DVR and NVR Menu – System

This is the first selection on the info row of the main menu. It will give you information about different aspects of your recording device. You can easily access other pages within the INFO category of the menu by clicking on the page names along the top of any page with in the category. For example, you can get to the Event, Network or Log pages of the INFO category by clicking on that button along the top of this page. This is a big part of how this new menu system will allow you to navigate the menu quicker and easier.

HDD: (see Picture 2)
Here you will see some useful information about the hard drives which are installed in your DVR or NVR. You will see the size of the hard drives, how much free space currently remains on the hard drives, the current status of the any hard drive present, and the S.M.A.R.T status report. The S.M.A.R.T category (Self-Monitoring, Analysis and Reporting Technology) is particularly useful because it checks the hard drive or drives for any indication that a malfunction may occur in the relatively near future.

This page will also show you if any storage devices are currently being recognized by the DVR or NVR. A ‘o’ will be shown under one of the numbers instead of a dash. This indication is separated to indicate if the storage device is attached to the recorder by an internal Sata or external eSata connection.

Info HDD
Picture 2

Record: (see Picture 3.)
This page will show you the record times on each hard drive installed in your DVR or NVR. It also shows you this info for the combined storage area.

Picture 3

BPS: (see Picture 4.)
The BPS (Bits Per Second) page can help you to monitor the bit rates of the video being transmitted by each channel with in your recording device. It will also show the video resolution being transmitted.

Picture 4

Version: (see Picture 5.)
This menu page displays information about the recording device that you have. The number of video channels, alarm inputs, and alarm outputs which your DVR or NVR has is also shown here. You may already know some of the information mentioned above but at some point you may also need to refer to this menu page in order to learn the system version (firmware version), hardware version, and/or build date for your unit.

Picture 5

TechPro Security Products DVR and NVR Menu – Event: (See Picture 6.)

You can visit this menu page in order to learn about any events happening on your DVR or NVR at the current time. This page can provide you with data about the status of any hard drives installed in the unit, if the unit is currently connected to a network and the status of any of the channels.

This page of the menu will tell you the status of any alarms connected directly to your DVR or NVR. If you have a NVR then you can also monitor any alarm inputs or alarm outputs on your IP cameras.

Picture 6

TechPro Security Products DVR and NVR Menu – Network

Online users (see Picture 7.)
This menu page will provide you with a list of the users which are currently logged into the DVR or NVR from a remote device. These users are listed by their IP address and username which they are using to log into the recording device. This page also allows you to disconnect and/or block a selected user for an amount of time which determine.

Info-network-online users
Picture 7

Load: (see Picture 8)
This page will show you the connection status of any network ports that are on your DVR or NVR. The MAC address for each connection port is also displayed toward the top of this page. The bottom portion of this page will display a graph representing the data being transmitted and received between your recording device and your network in real time.

Picture 8

Test: (see Picture 9.)
This menu page will give you the capacity to test how your recording device is interacting with your network. The top portion of the page will allow you to be sure that your DVR or NVR is properly connected to your network by pinging your router’s IP address. This feature will also tell you the average delay, which is an indication of the connection speed between your DVR or NVR and your network’s router.

Users with advanced networking knowledge can gain additional information through the bottom part of this page. This part of the interface will let you export a list of the data packets being sent to a thumb drive. This can be done in order to have them analyzed through third party software.

Picture 9

TechPro Security Products DVR and NVR Menu – Log: (see Picture 10.)

This menu page will you allow you to search logs based on time, date, and/or the type of log event. The log events will give you a record of any issues occurring with video loss from any channels, hard drives issues, the recording device or a network connection. This information will be shown by time and date, even if the issue is intermittent.

Picture 10

In the third and final part of this article, I’ll be going over the SETTING portion of the main menu. This portion of the menu deals with configuring your DVR or NVR to record your video footage in the manner that you desire. This part of the menu will also allow you to set your DVR or NVR up to work with any network or alarms connected to it.


Techpro Security Products DVRs and NVRs – Overview of the New Menu System – Part 1

Written By:
Thursday, January 22nd, 2015

The menu system in all Techpro Security Products DVRs and NVRs has been very similar over the past few years, with little variation regardless of the model or the type of system that it’s designed to accommodate. The older menu system was great but recently several improvements have been made to it. Once an operator makes the adjustment to the changes then it’s easy to appreciate how the improvements actually make the system easier to navigate and operate. Hopefully this overview article will help you to understand and appreciate these changes.

After you have connected a monitor and mouse to the DVR or NVR and powered up the unit, the first thing you’ll see is the startup wizard (see Picture 1). The first thing that you should do is to cancel out of this feature.

Picture 1 – Start up wizard.

Once that has been done you should right click anywhere on the screen. This will bring up a small menu (see Picture 2) and selecting Main Menu from the bottom of it will bring you to the log in box (see Picture 3).

popup menu
Picture 2 – Pop-up menu.

Clicking in the password field of the log in window will bring up a virtual key board. The user name is the default password – so the password for the admin account is admin. The password for the 888888 account is 888888. The admin account and the 888888 account are the only two that will give you full admin privileges. The default user accounts should never be deleted, although their passwords can be changed.

Log in
Picture 3 – Log in window.

Once you’re logged into the recording unit, the first page you will see is the Main Menu (see Picture 4). This menu page has twelve selection icons which are separated into three rows. The respective rows are labeled as Operation, Info and Setting. The first part of this article will be discussing the Operation row, which includes the Search, Backup and Shutdown selection icons.

Main menu
Picture 4 – Main Menu.

The Search page (see Picture 5) is where you will be able to view your recorded footage and export it if you desire. This interface will offer you several different ways to review your recorded footage.

Picture 5 – Search Page

The first part of this page that you will deal with is the calendar (see Picture 6) in the upper right corner. You will need to select a blue day because these are the days where you have recorded footage.

The next step is to locate the drop down menus below the calendar. The tabs above the drop down menus will allow you to choose how many cameras will be reviewed at the same time. You choose which camera or cameras are reviewed with the drop down menu or menus.

Search calender
Picture 6 – Search calendar.

Once everything described above has been configured correctly, you should see colored sections show up along the search bar (see Picture 7), which is located at the bottom of the page. The type of recorded footage can be determined by using the color key located below the search bar. The bar is divided into 24 sections representing the hours of the day. Simply clicking anywhere in the colored portion of a bar will allow you to see your recorded footage playing.

Search bar
Picture 7 – Search bar.

The buttons (see Picture 8) below the area where your video will show up gives you a nice level of control over your playback.

Playback controls
Picture 8 – Playback controls.

Going from right to left on the control buttons, they will allow you to:

  • Play your video normally.
  • Stop your playback.
  • Play your video in reverse.
  • Step the playback backward frame by frame, once the video is paused.
  • Step the playback forward frame by frame once the video is paused.
  • Play the video slowly in the direction that it’s traveling. There are multiple speeds which can you access through clicking the button more than once.
  • Play the video quickly in the direction that’s traveling. There are multiple speeds which can you access through clicking the button more than once.

This page of the menu system (see Picture 9) will allow you to export segments of recorded video to a thumb drive or other USB storage device which does not draw power through the USB connection. After such a storage device has been inserted in a USB port, the detect button is used to get the DVR or NVR to recognize it. Once this has been done you will see some information about the device will show up.

You can use the button which is labeled as ‘Format’ to prepare your storage device. It will be prepared with the FAT32 format style and this must be done before you can begin backing up your recorded footage.

Back up
Picture 9 – Backup page.

It is also possible to format the storage device through a computer. This is done by connecting the device to a computer and then going to the same page on your computer where you can see your CD drives and hard drives. You should see the recently connected device on this page and you will need to right click on it on order to see the format option.

Shutdown: (see Picture 10)
Selecting this option is the way that you should turn your DVR or NVR off. Turning a recorder off in any other manner has the potential to cause additional strain on the hard drive and possibly shorten its life.

Selecting this option will log the user out of the menu system and lock it. It will not be possible to interact with the menu system again until you log in with one of the user accounts.

This is the selection that you should use in order to restart your DVR or NVR properly. It’s also a good idea to use this feature after you’ve made a significant amount of setting changes. When this action is performed, you will see a message indicting that the DVR or NVR is saving data displayed on the screen.

Picture 10 – Shutdown page.


How To Install an IP Camera System

Written By:
Monday, September 8th, 2014

For decades analog cameras have been the standard type surveillance camera and these cameras function well but the demand of increased video quality grew over time. Even though there have been improvements to the video quality provided by this type of camera throughout the years, they still can’t come close to the megapixel video quality that IP cameras provide. This article will explain how to install an IP camera system.

IP cameras have been around since the late 1990s, but they have just become affordable over the last 3 or 4 years. There were also some great leaps in the reliability of this type of surveillance camera system at about the same time. These two factors are a big part of why IP camera systems have become drastically more popular over the last few years.

There are a few components that you will need to be able to install this type of security camera system. A network video recorder (or NVR), IP security cameras, CAT5 cables, a router and a switch are all necessary to get this set up correctly. Once you have all the equipment that you need, you’ll need to make sure that you physically connect everything the right way. First you should connect the router to your modem. Then connect your NVR, a computer, and a switch to that router. For this purpose its best if you use a Power Over Ethernet (or POE) switch because this switch is where you’ll be connecting your IP cameras and if you use a POE switch then it will also provide power to the cameras. If you do not use a POE switch for this then you will need to power your cameras in another manner. If you connect the router to the Internet and you have everything configured correctly you will also be able to interact with your NVR from any computer in the world.

When you start connecting the NVR and IP cameras to your network you will need to make sure that each of them are assigned a unique IP address that matches your network IP scheme. Each of these devices will need to be connected one at a time (starting with the NVR) to your network. The reason for this is because all of these devices have the same default IP address and if you have two devices that are connected to the same network with the same internal IP address it will create a conflict which will stop those devices from be recognized correctly.

The next step in this process is to go to the computer in order to find out some information about your network configuration so that you can make sure that the NVR is configured to work with your network. Once you are in front of the computer you will need to click on the Windows start button and locate the field that you can type in. Next you will need to open the command prompt by typing “cmd” in this field. Once you have the command prompt open then type “ipconfig” and it will display the default gateway and subnet mask (Image 1). You will need to enter this gateway and subnet mask on the network page of the NVR by going to the main menu>setting>network. The NVR’s internal IP address will have the same first three sets of numbers as the default gateway but the last set of numbers must be unique on the network where the NVR is connected.

Image 1

IP Camera Setup Image 1

The command prompt will also help you make sure that you assign an IP address to your NVR that isn’t already in use by another device in your network. Type ping, space and then an IP address that ends with a number between 2 and 254 in the small black window (for example -ping If you get any other response besides the one shown in Image 2 then the IP address is not in use by another device and is safe to assign to your NVR.

Image 2

IP Camera Setup Image 2

At this point in the installation process you will need to have the config tool installed on your computer. You can get this program from the CD that comes with any of the IP cameras or NVRs purchased from Techpro Security products. You can also download this program from, under the downloads tab.

Once you have the config tool installed you are ready to start connecting your IP cameras one at a time. This should be done before the cameras are mounted just in case you run into issues. After you connect the first camera, go to the config tool and hit the refresh button. At this point you should see a device with an IP address of show up in the config tool, if it has been connected correctly. Note – It may take up to 2 minutes for an IP camera to fully initialize.

You should double left click on the line with this IP address and then click on the “login” button. This will let you change the IP address, the default gateway and the subnet mask of the camera (Image 3). You’ll need to enter the network information that you found with the command prompt that was discussed previously in this article. You will also need to make sure that the last set of numbers in the IP address of the camera is unique on your network though the ping feature of the command prompt, using the same procedure that was also described above.

Image 3

IP Camera Setup Image 3

NVRs have two limited resource pools that you can’t exceed. One of these resource pools is the combination of the resolution and frames per second. The second of these pools is the combined bit rate of all your cameras. If you exceed these pools then the NVR will give you an error message and stop displaying at least some of your cameras. Because of this you will need to log into each of your cameras as they are connected and lowering the settings that deal with these resource pools below the levels that the will be working at once the installation is finished. Once all of your cameras have successfully been added to your NVR then you will raise the settings for resolution, frames per second and bit rate to the levels that you want your cameras to operate.

Now that the camera has been set up to work with your network you should connect to the camera from your computer so that you can lower the settings before adding it to your NVR. For this purpose you will need to use the 32 bit version of Internet Explorer and make the setting changes described above. Before you can log in to your camera you will need to go to tools>internet options>security tab>custom level. Once there you will need to locate two settings. They are “download signed activeX controls” and “download unsigned activeX controls” You’ll need to set both of these settings to prompt (Image 4) and then confirm the setting changes. If you are using Internet Explorer 11 for this, you will need to make an additional setting change by going to tools>compatibility view settings. Once you have this small window open add the IP address to the top portion of this window and hit the add button (as shown in Image 5), then click on the close button.

Image 4

IP Camera Setup Image 4

Image 5

IP Camera Setup Image 5

After all of these setting changes have been made in Internet Explorer then you should enter the camera’s IP address in the address bar of the browser and you will see the log in box soon after you confirm the activeX installation. Once you have logged into the camera you will need to click on Setup>Camera>Video. On this page you will need to lower the resolution to D1 and set the bit rate to the lowest option that you have available after changing the resolution (Image 6). You will also need to go to the video detect page by clicking on Event>Video Detect. On this page of the setup menus you just need to make sure that the enable box has a check mark (Image 7).

Image 6

IP Camera Setup Image 6

Image 7

IP Camera Setup Image 7

Now you have finished setting up the camera and the next step is to add it to the NVR. We’re going to talk about adding your cameras while interacting with the NVR directly but it is possible to set this portion of the installation up from a computer as well. First you will need to go to main menu then remote devices. Once you have that page open, click on the IP search button then you will see the camera’s IP address listed twice with the manufacturer for one being shown as Onvif and the other being shown as private, you should select the private one and add it to your NVR.

Now that you have one of your IP security cameras set up correctly you are ready to move on to the next one. You’ll need to begin repeating this process from the point where you connected the first camera. Once all of your cameras are up and running through the NVR then you will need to go to encode page of the NVR by clicking on main menu>setting>encode. On this page you will raise the resolution and set the frames per second to their operational settings. With most security camera installations you will not need to set all your cameras to operate at the same resolutions. The cameras that you have set up to provide overview shots will not need to have their resolutions set as high as the cameras that you want to provide you with a higher level of detail. As you’re raising the resolution levels you will eventually exceed the limited resource pool and at that point you will need to log directly in the camera using a browser and lower it a bit until you’re back inside the video processing capability of the NVR.



Written By:
Thursday, June 26th, 2014

Learning about our DVR’s can help you better understand them and allow you to do the more advanced functions, but first you need to learn the basics. Not just the basics but also things that can make setting up the DVR an easier process. This CCTV FAQ is a continuation of last months article that will further explain these functions in detail. This article will go through basic functions like creating a new user and adding an IP camera, to more advanced functions like changing the IP of a camera and enabling tour. This article can be very useful for Dealers, Installers, and the average consumer. It helps explain simple tasks that you could only learn by earthier digging through the User Manual or through experience of using the device.

1. How to create a new user and apply permissions.

With surveillance equipment it is best to know who is accessing your system and who can access it. Creating different users with different permissions will help prevent any tampering and will help narrow down what people are using the device for. To start, the DVR comes with Users built in that can be used but the best thing to do is to start fresh and create all new users with the permissions that you want them to have. The way you do this is by going to Main Menu>Settings, and then Users. In this area you will see the different users on your DVR and by default there should be 4. To add a new one you just click Add User. Here you enter the users Name and Password as well as what group you want to place him under. These groups give predetermined permissions that can be useful if you set up the proper group. If you want to manually adjust a user’s permissions you can do that below. After you are satisfied with that specific user you can click save. If you want multiple users with the same permissions without have to adjust each one you can create a group. After you create a user account for everyone who will be accessing your DVR you can track and log all activity that is happening in realtime.

2. How to setup an IP camera to transmit snapshots to a FTP server.

Having IP cameras allow you to not only record to a NVR but it also allows you to record to a local or remote server. This allows you to use the camera as a standalone unit or to create off-site storage for extra security. It gives you the feature for when there is any motion on the camera it will upload a small clip or a snapshot to your FTP server. For this article I will be referencing the IPOD-EL1MPIR50. To start you need to log into the camera’s web service through Internet Explorer with its default IP username: admin Password: admin. Once logged in you go to Setup>Camera>Video, and then Snapshot. There is a drop down menu next to Interval that will allow you to make the camera take snapshots every 1 to 7 seconds. On this page you can also adjust the quality of the snapshots. Just make sure you click Save at the bottom of the page to apply any changes you have made. After that you need to set up which days and time periods for the snapshots. On the Menu bar to the left click Storage>Schedule, and then snapshot schedule. Click the the setup button on the top right of the time bar and here you will be able to adjust those settings. Choose what days you want to have this feature set for and if you want it for everyday just click Select All on the upper left corner. If you want it based off motion you can just click save but if you want 24 hour then to the right of Period 1 click General.

Now that we have that set up we can configure the settings for connecting to the FTP server. Under Storage on the menu on the left click on Destination. Make sure that your in the Path tab located on the top. Under snapshot on the right side of the screen make sure that the Schedule box is the only one selected and then hit Save. Next select the FTP tab on the top of the screen so we can adjust the settings. To start, Server IP is where you enter the IP address of your FTP server that you are going to be connected to. If you are connecting from outside your network you are going to use your outside IP that your modem is using. Next Port is where you enter your listening port which is usually by default 21. Under username enter the username that is created on you FTP server. Then enter your password that correlates with that username. Last, under Remote Directory this is going to be the name of the folder the snapshots will be stored in on your server. As soon as you complete this step and it’s done correctly, your camera will start to transmit the snapshots to your FTP server. Based on how you set the time interval and whether you have it on motion or 24 hour.

This article was created to help people understand their DVR’s, NVR’s and cameras better so you can do more with your system without having to search through the whole manual to find or call tech support and take more time out of your day. We provide our technology to help make your lives easier, not more confusing. This is the one of multiple FAQ articles that will help you understand the basics of your devices. If you have a more complex problem please call our tech support line for further explanation at 866-573-8878.