A bit of a challenge getting it set up, great customer support got it working.
I can usually manage setting things up. This DVR caught me off guard and proved to be a bigger challenge that I could deal with, so I reached out to customer support. It took the tech a bit of extra time because of my ISP making it difficult to access the router, but he got the job done, stayed at it until everything was working and walked me through the operation of the apps to be sure I understood how they worked. First class support for sure!!
I have purchased 4, 8 and 16 Channel Sibell Recorders along with a 32 Channel NVR. All are simple and easy to setup, provide crisp and distinct images and has one of the easiest playback functions I have ever see. Setup time is less than 15 minutes and from the main menu you have all the functions you need to fine tune each unit. The iOS mobile app is so simple to set up and accessing the cameras couldn’t be easier. I prefer to continue forwarding the ports in the cable/ router but using the camera to scan the recorders information also works fine. I currently use nothing but Sibell and the cameras that Security Camera King has in stock and have never found a piece if equipment that did not work and provides the clearest images I’ve ever found. The equipment arrives fast and always packed well to withstand the harshness that Carriers put on the packages.
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