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Setting Up Port Forwarding on an Elite Recorder

The following tutorial will cover setting up port forwarding on an Elite recorder. Keep in mind that this process is different for Sibell products. The purpose of setting up port forwarding is to allow the recorder to communicate with the world wide web, allowing it again to talk to our smartphone and our computer so that we can view our cameras anytime, anywhere.

If you’re interested in purchasing any Elite Series Products, security cameras, recorders, and more, visit our online security camera store. If you need further technical or sales assistance, please contact Security Camera King.

Pre-Setup Checklist

Before we begin, let’s first cover the different things we need to have available for this process. 

    1. Make sure the recorder is powered on and you can see your cameras on the local display.
    2. Make sure there’s an ethernet cable firmly connected to the LAN port on your recorder. If you’re using a recorder that has more than one LAN port, use LAN port number one.
    3. Also, make sure that the ethernet cable is firmly connected to a port supplying internet on your router. It’s important to know that you shouldn’t try to use any PoE ports for this setup. Many recorders have a group of onboard PoE ports. Those ports are for cameras only. 
    4. You will also need a PC connected to the same router as the recorder (either by ethernet or Wifi). 
    5. For software, you will need to download and extract the Elite Configuration Tool. This tool can scan the network to find the recorder and helps you access it from your PC. The program can be found on our Security Camera King Downloads page.
    6. After the program is extracted, make sure you can locate it. A good way to do this is to simply put a shortcut to the configuration tool on your desktop. 

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Setting Up Port Forwarding on an Elite Recorder

The first thing to do is open up a word or notepad so that you can have it available to take down information as you go along. 

Next, you’re going to open up a command prompt window. Click the Start menu and then type the letters CMD into the search field. Click the resulting icon or just tap enter on the keyboard to open it up.

Once Command Prompt is open, you’ll need to enter in a special command to get some network information. That command is called ipconfig. Simply enter the command ipconfig and hit enter. 

From the resulting ethernet adapter data, you will see you need the default gateway. This is the router’s IP address for accessing its settings and there are other settings on the recorder we need, too. Make sure to have this information available and copy down the default gateway IP into your notepad then close Command Prompt.

Next, open the Elite Configuration Tool. Once open, it should populate a list with the recorder. If it doesn’t right away, go ahead and click the refresh wheel you see at the top of the page and it should populate the recorder.

Take note of the IP address the recorder is currently set to. Copy that information down into your notepad as well.

Once the recorder’s IP is written down, open up the recorder in a browser. You can do this by clicking the IE logo next to the recorder’s listing in the config tool. 

When the recorder has opened in a browser, log in using the exact same information you would use to log into the recorder locally. 

Next, you will need to access your network menu. You can do this by clicking management in the top left corner and then clicking Network in the resulting drop-down menu. This will put you on the TCP/IP tab, which is exactly where you need to be.

If you have a recorder with more than one ethernet port, remember you are using ethernet port 1. If you only have one, you’ll see the one listed.

When ready, click the pencil icon underneath the Edit column. On the next page, you’ll notice that your IP address is currently grayed out. This is fine because it’s currently selected to DHCP. 

To get an IP automatically from the router, shift the setting over to Static and click OK to save it. This will prevent the recorder from getting a different IP address than the one it currently has. If it ever has to reboot for any reason, you also need to check and make sure the preferred DNS matches the default gateway of the router. If you have to change yours, go ahead and do that now and then click OK in the bottom right-hand corner to save the IP settings.

The next thing you need to do is change the default ports in the recorder. You will want to do this to make sure everything is secure. Click the Port page from the sub-menu on the left and pay attention to the TCP port and the HTTP port. 

Using the Public Port Range, you will select two ports arbitrarily from that range to change these ports to. Feel free to use any ports from the range you see displayed on the bottom of the screen then click OK. This will likely cause the recorder’s page to reload as Internet Explorer would have to get to the recorder’s IP address using the new port once that information is saved. However, after the reload, feel free to close out of IE and then we suggest that you copy down that new port information into your notes.  

Now that you have your port info written down, you will need to access your router. You can do this by opening an IE window. Clearing out the address bar typing http:// followed by your default gateway IP and hitting enter.

Once on the router’s page, log in using your router setting’s username and password again. If you don’t have this information, contact your ISP.

If you are having trouble following along, we suggest visiting the website www.portforward.com. That website has a list of many different routers from many different manufacturers and very deep video and picture guides on how to access many of the different settings pages for a number of different routers. 

For a TP-link Wireless Router, you’ll navigate to the forwarding section and virtual server, which it automatically puts you on.

The table will be empty because no rules have been added yet. To plug in a rule with an IP address and support info, select Add New. On the next page, you’ll notice a few fields to fill in. The first is the Service Port. Start with either of the ports that you have chosen. 

The IP address that it’s asking for is the recorder’s IP address, which you should have written down on your notepad. Enter than information in.

The internal port is actually requesting a repeat of the same port you already entered. 

On your Protocol, make sure that you’re set to either TCP or if you have a ‘both’ or ‘all’ option, use that.

Leave your status set to enabled and ignore the common service port if you have that option. Then click Save to complete your first port forwarding rule.

Next, enter another port forwarding rule for the other IP address. Select Add New and repeat the previous process to add the second rule.

To make sure the rules are working, go to a website called www.yougetsignal.com. From that page, port forwarding tester. You should see your LAN IP written down and you’ll see a port number spot. Go ahead and test your HTTP port to confirm.

 

Thank you for following along with our guide on setting up port forwarding on an Elite Recorder. For more helpful tutorials, visit our Video Vault. If you need further assistance or have additional questions, contact Security Camera King for assistance.

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