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Green Video
magnum12pm
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January 2, 2014 - 4:25 pm

What might make the video feed flash to green screen then back to good video over and over.  It just started doing that.  This is only the feed going out to my network as the monitor video hooked to the DVR is fine.  I am assuming is must be network related.

Daniel Ross
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January 2, 2014 - 4:35 pm

I need more information. What model cameras and DVR/NVR, power supply used, distance from power supply, and what type of cable are you suing for video transmission. I have seen analog cameras do that and they were basically failing and had to be repaired. I have yet to see an IP camera do that, but it could im sure. Never say never in tech support I've learned. 

magnum12pm
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January 21, 2014 - 8:20 pm

It has something to do with opening a port on the router.  When I close or remove the port opening on the router it goes back to normal, I'm not that concerned as I don't really need to remote into my DVR, just trying to figure it out....Thanks

Jesus Ragusa
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January 22, 2014 - 8:15 am

Hello, 

 

Are you able to send us a screenshot of the network settings of the DVR?, Also please send us a screenshoot of the port forwarding rules you have configured previously on your Router so we can review them. If is too difficult I much rather have one of our tech guys give you a call so we can see the settings of your equipment. 

 

Thank you!

Daniel Ross
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January 22, 2014 - 9:43 am

I have never seen a video feed go green of a port number. I would need you to call in or use the chat support. I need to login and check your settings. That looks more like a compression type setting is not right, but again I dont know until I look at it. 

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