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Green Video
January 2, 2014
4:25 pm
magnum12pm
Member
Forum Posts: 11
Member Since:
December 23, 2013
Offline

What might make the video feed flash to green screen then back to good video over and over.  It just started doing that.  This is only the feed going out to my network as the monitor video hooked to the DVR is fine.  I am assuming is must be network related.

January 2, 2014
4:35 pm
Daniel Ross
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Forum Posts: 287
Member Since:
March 27, 2013
Offline

I need more information. What model cameras and DVR/NVR, power supply used, distance from power supply, and what type of cable are you suing for video transmission. I have seen analog cameras do that and they were basically failing and had to be repaired. I have yet to see an IP camera do that, but it could im sure. Never say never in tech support I've learned. 

January 21, 2014
8:20 pm
magnum12pm
Member
Forum Posts: 11
Member Since:
December 23, 2013
Offline

It has something to do with opening a port on the router.  When I close or remove the port opening on the router it goes back to normal, I'm not that concerned as I don't really need to remote into my DVR, just trying to figure it out....Thanks

January 22, 2014
8:15 am
Jesus Ragusa
Moderator
Forum Posts: 278
Member Since:
March 27, 2013
Offline

Hello, 

 

Are you able to send us a screenshot of the network settings of the DVR?, Also please send us a screenshoot of the port forwarding rules you have configured previously on your Router so we can review them. If is too difficult I much rather have one of our tech guys give you a call so we can see the settings of your equipment. 

 

Thank you!

January 22, 2014
9:43 am
Daniel Ross
Member
Forum Posts: 287
Member Since:
March 27, 2013
Offline

I have never seen a video feed go green of a port number. I would need you to call in or use the chat support. I need to login and check your settings. That looks more like a compression type setting is not right, but again I dont know until I look at it. 

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