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Rebooting every hour
Tobey
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April 14, 2014 - 10:55 am

I have a DVR-LT16480MHD. This unit is rebooting every hour. This just started. I have searched the Form and Google for the Error Rebooting Error "Reboot with Flag 0x01" All I can find is that it rebooted on it's own for non-normal shutdown. My Question is how do I fix it?

Any and all help welcome I am truly stumped. 

Info:

Bios Ver: 2.6.08.GV00.0.Build:2012-6-20

2 Hard Drives installed.

 

 

Zeke Richey
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April 14, 2014 - 10:57 am

Try turning off the DVR, removing the top cover and disconnecting both hard drives. Then turn on the unit and see if you continue to have the issue.

Tobey
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April 14, 2014 - 3:50 pm

I have disconnected both Harddrives and it is still rebooting. With the Same Error Code. 0x01

Daniel Ross
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April 14, 2014 - 3:52 pm

How long before reboots? You may need to call in at this point so we can do a factory reset on the unit to clear the error. Also do you know what model # of the drives you used?

Tobey
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April 14, 2014 - 3:59 pm

This server reboots as per the Log Every Hour around *:35.

 

Hard Drive Model: 

ST3500630NS

Is there a Phone number I can call into or Chat?? 

Daniel Ross
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April 14, 2014 - 4:20 pm

The phone number is on the top of the website. The Chat is on the right side of the website. 

 

That drive is not listed in the compatible list. Even though it is a seagate. I would say at this point the unit needs to be reset. 

mnm99
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April 26, 2014 - 7:14 am

I have the same unit. What was the fix?

Night Hawk
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May 7, 2014 - 2:08 am

I've had this problem on several different DVR models. Try unplugging everything one cable at a time, like your ptz controls, alarm inputs, then each camera cable thatgoes into the DVR. I use alarm inputs like motion detectors and PIRs and sometimes when these devices become defective, they can cause DVR resetting. Also a bad wire where power is injected in to a coax or cat5 cable. This is usually caused when a camera wire is pinched or crushed.

 One other problem that I have come across is when a camera is mounted on something other than the building that the DVR is in, such as a pole or another building. sometimes a camera is grounded to one building and the DVR is grounded to another building causing a difference in static electricity.  

Daniel Ross
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May 7, 2014 - 10:50 am

There is a grounding screw hole on back of DVR. Ground the DVR with a piece of wire to the building structure and see if that changes anything. If power supply, main board or drive are failing all three can and will cause unit to crash. Another issue we have seen is if the surge protector or outlet is going bad that will cause DVR to crash. Lastly if DVR is connected to same circuit as a refrigerator, AC unit, or electric motor when the come on they draw enough power to crash unit too.  If the camera or cameras had distorted pictures then I might consider them to be the culprit. 

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