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PTZ-LX700IR250L27X Night time images
August 1, 2013
11:35 pm
2325
Guest

Barton-Screenshot-080113-10PM.jpg

Just finishing installing this camera at a customer's home & he loves it.  I noticed that the night time image quality is poor & am attaching an image.  The PTZ is still at factory settings.  Suggestions?

August 2, 2013
10:40 am
Jesus Ragusa
Moderator
Forum Posts: 265
Member Since:
March 27, 2013
Offline

Can you send some snapshots of the settings of the IR LED's? This feature is under Dome Settings>IR

Thanks

 

August 2, 2013
2:02 pm
2325
Guest

Is there anyway to reach that feature off site?  I can either use the PSS software or the web.

August 2, 2013
2:26 pm
Zeke Richey
Moderator
Forum Posts: 31
Member Since:
March 29, 2013
Offline

When accessing your DVR through the WebService, there is an icon in the upper right corner of the camera view that will allow you to take a snapshot and save it directly to your PC.

August 2, 2013
3:10 pm
2325
Guest

20130802_140758.jpg

I understand how to take a snapshot of the camera view & it's attached here.  Issue is that it does not get to the Dome settings in order to answer the question Jesus posed.

August 2, 2013
3:55 pm
Jesus Ragusa
Moderator
Forum Posts: 265
Member Since:
March 27, 2013
Offline

can you move the camera from the DVR using the PTZ controllers??? If so you need to open the OSD by inout the # 95 and hitting Preset, then you need to navigate through the OSD to Dome settings, Press the + Iris button to access the setting.

 

Thanks

 

 

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