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PSS Software showing IP Camera
MrDeepFreeze
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April 14, 2014 - 9:42 am

I have a 3 Hybrid DVR configuration with PSS installed on one PC which views cameras from all 3 DVRs.  I have 29 analog cameras connected among these DVRs with one 2MP IP camera.  The IP camera is configured as a remote device and I can view this camera via my phone app.  The issue is that this camera does not show up from the main PC mentioned above.  When trying to view it the window just comes up black with 0 Kbps.  This PC has a 42" television connected to it to act as the monitor.  Could the TV be the problem?  All I can figure is that this TV can't support the high resolution coming from the IP camera so it just shows nothing. 

Daniel Ross
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April 14, 2014 - 9:47 am

Is the camera configured to record to the DVR in remote device option?

MrDeepFreeze
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April 14, 2014 - 10:02 am

I added the camera to the DVR in the Remote Device area and the status shows green.  I have channel 17 in the DVR set to record 24/7 and I can playback video footage from the IP camera via the DVR.  I did not configure a setting in the camera itself for recording.  I may be misunderstanding something.

Daniel Ross
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April 14, 2014 - 10:06 am

You have live monitoring and playback. The only issue is the KBS not showing on channel 17? I'm thinking I need to speak with you to better understand the problem. 

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