Please consider registering
guest

Log In Register

Register | Lost password?
Advanced Search

— Forum Scope —

 
 

— Match —

 
 
 

— Forum Options —

 
 
 

Minimum search word length is 3 characters - maximum search word length is 84 characters

Topic RSS
Unable to access prior video
April 2, 2014
10:19 am
tyler
New Member
Forum Posts: 1
Member Since:
April 2, 2014
Offline

I can't access video before March 2014. The calendar in the playback function wouldn't even let me go back to prior months so when I manually entered in the dates I got the "no data" message.

 

I have accessed these same time periods previously but after march it seems we can no longer access this data.  I checked the hard drive space and it tells me there's zero data as seen in the image below.  How can I access the old data that I used to be able to access?

 

April 2, 2014
10:44 am
Jose Malave
Boca Raton, Florida
Moderator
Forum Posts: 168
Member Since:
January 3, 2014
Offline

Please give our Tech Support Team a Call so they can log into your system and troubleshoot it. 866.573.8878 Option 3

 Jose Malave - Sales Rep. | Toll Free: 866-573-8878 x116 | E-mail: jmalave@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Forum Timezone: America/New_York

Most Users Ever Online: 41

Currently Online:
5 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

shockwave199: 156

MrDeepFreeze: 94

tubac: 63

smokey44: 40

night hawk: 40

ShawnInFL: 31

West Coast Jones: 26

Craig: 20

BobS0327: 18

ljjhouser: 15

Member Stats:

Guest Posters: 4

Members: 613

Moderators: 8

Admins: 4

Forum Stats:

Groups: 5

Forums: 27

Topics: 476

Posts: 2195

Newest Members: newbie, shail, specops805, jgodfrey82, twawsico, mrkuchuk, javajeff, williamsjohn, karlpox, silentpercussor

Moderators: Daniel Ross: 287, Matt Stetson: 17, Ryan Newkirk: 40, Jesus Ragusa: 248, Zeke Richey: 31, Gilberto: 29, Jose Malave: 168, Brian Lee: 7

Administrators: Security Camera King: 9, Damon Delcoro: 8, Brad Besner: 190, Dro Simoes: 39