Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
Unable to access prior video
tyler
New Member
Members
Forum Posts: 1
Member Since:
April 2, 2014
Offline
1
April 2, 2014 - 10:19 am

I can't access video before March 2014. The calendar in the playback function wouldn't even let me go back to prior months so when I manually entered in the dates I got the "no data" message.

 

I have accessed these same time periods previously but after march it seems we can no longer access this data.  I checked the hard drive space and it tells me there's zero data as seen in the image below.  How can I access the old data that I used to be able to access?

 

Jose Malave
Boca Raton, Florida
Moderator
Moderators

Members
Forum Posts: 271
Member Since:
January 3, 2014
Offline
2
April 2, 2014 - 10:44 am

Please give our Tech Support Team a Call so they can log into your system and troubleshoot it. 866.573.8878 Option 3

 Jose Malave - Sales Rep. | Toll Free: 866-573-8878 x116 | E-mail: jmalave@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Forum Timezone: America/New_York

Most Users Ever Online: 41

Currently Online: prodos023
7 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Daniel Ross: 287

shockwave199: 178

Gilberto: 150

MrDeepFreeze: 114

tubac: 105

Jer7of9: 95

Night Hawk: 78

ShawnInFL: 61

smokey44: 40

Craig: 34

Newest Members:

prodos023

jordanv963

Regina Trudeau

dawatcher

Hexagony

VideoExpertsGroup

Nitesh Singh

adam.dillon

Ted

Jess Brooks

Forum Stats:

Groups: 5

Forums: 27

Topics: 686

Posts: 3351

 

Member Stats:

Guest Posters: 4

Members: 868

Moderators: 7

Admins: 5

Administrators: Security Camera King, Damon Delcoro, Brad Besner, Dro Simoes, Ian Bailes

Moderators: Ryan Newkirk, Jesus Ragusa, Zeke Richey, Jose Malave, Heath Phillips, javajeff, mrkuchuk