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OB-EF700IR100L2812D-W Pinkish Hugh
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MrDeepFreeze
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March 13, 2014 - 2:34 pm
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I just installed 3 of the OB-EF700IR100L2812D-W cameras and two of them have a pinkish hugh over the entire image.  The third is fine.  Cable tests good.  What could this be?

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March 13, 2014 - 3:49 pm
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Keep me posted on the ticket you opened. 

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MrDeepFreeze
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March 13, 2014 - 4:26 pm
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The third camera started producing the pink also.  Then it went away on its own.  I don't get it.

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March 14, 2014 - 9:14 am
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It is the IR cut filter making the pink color. Try defaulting that camera as well and adjust the osd settings as I described before. When this happens are the IR LED on? Also is there anything reflective in the area? Pools, wet grass/leaves. Does this happen during specific times during the day? 

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March 14, 2014 - 3:29 pm
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I have not been able to reset the OSD yet but the issue has now changed.  One of the cams still doesn't work at all, I hope to test it tomorrow.  The one that was producing the pink color looks fine today.  The third one that worked most of the day yesterday with about a 30 minute time where it went pink today has a lot of extra yellow in the image.  The parking area has yellow stripes and the car sitting there has a yellow stipe which seems to be over-saturating the camera.   

 

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March 14, 2014 - 4:12 pm
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There are some features I want you to try,

The first is shutter/AGC. Take it off auto and manually adjust it. 

White balance and WDR are the other 2 features. 

 

The camera also has a reset feature. If you get the settings too far out you can default it and start over. The reset is on the the last OSD menu page. 

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March 15, 2014 - 6:54 pm
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I have made adjustments on two of the three so we'll see how they perform.  The third cam is bad.  It did work for a few hours but has failed.  I removed it and connected it directly to my wrist monitor and get no video.

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March 17, 2014 - 9:43 am
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I emailed the RMA out for the dead camera. 

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