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PTZ Problems with new cameras!
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bdave39
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September 19, 2015 - 11:54 pm
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 Ok, hoping someone can help me out. I have an 8 camera dvr system (analog) . I had 3 of those control rotating brackets on 3 of my cameras (they all worked fine). I decided to replace all 3 with PTZ cameras. I cant get any of my ptz cameras to detect at all. Picture shows good but i have no control over any of the cameras . When i test the cameras with new 60ft cable and with a 5 foot RS485  line on my DVR everything is working fine. I have control of the cameras and able to enter cameras menus. Now i know theres nothing wrong with the cameras and my DVR. Can someone please tell me whats the problem? Is it my RS485 line ? Is it my Power and video line? Do i need to run new RS485 lines or both?  

 

Thanks!

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Jose Malave
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September 20, 2015 - 9:11 pm
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I was looking for your Order to see your Hardware and did not find an Order under your email. Could you post the items models so we can assist you accurately. 

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bdave39
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September 21, 2015 - 12:43 pm
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Jose Malave said
I was looking for your Order to see your Hardware and did not find an Order under your email. Could you post the items models so we can assist you accurately. 

didnt order yet from you guys. Trying to trouble shoot this to see if i will be ordering a new DVR. At this time im using an ELEC 8Ch dvr. Nothing i can do seems to fix the problem.

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Dan Maresca
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September 21, 2015 - 12:53 pm
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Analog PTZ cameras have to be configured to have their own channels for control in each camera and in the dvr too. You need to check manuals on those cameras to see how to change the channels on them. Once each camera has its own channel you go into ptz option on DVR. Then tell the DVR channel what channel the camera is set to. You also need to know baud rate and protocol for communication. Same as channels for cameras what ever camera is set to the DVR must reflect that in the PTZ control setting.

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bdave39
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September 21, 2015 - 10:08 pm
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Dan Maresca said
Analog PTZ cameras have to be configured to have their own channels for control in each camera and in the dvr too. You need to check manuals on those cameras to see how to change the channels on them. Once each camera has its own channel you go into ptz option on DVR. Then tell the DVR channel what channel the camera is set to. You also need to know baud rate and protocol for communication. Same as channels for cameras what ever camera is set to the DVR must reflect that in the PTZ control setting.

Thanks Dan for the reply. Yes all ready did all that. Everything would be fine, but the cameras just stop and start reboot when they want. Im thinking could it be my cable? Do i need to change something in my settings?  All my settings  are right configured right cause im able to get into the menu of each camera. Would cat5 cables help? Right now i have cheap analog cables running to all 3.Thats my last option.

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Dan Maresca
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September 22, 2015 - 11:15 am
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That’s really strange for them to just randomly reboot. Do the cameras do it all at the same time, or does one camera reboot then sometime later the other ptz reboots? If would seem that the power supply is failing, or a loose connection somewhere. 

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