April 8, 2015
Unfortunately this is not a camera on our Line up. It sounds like the module has gone bad.
You can find a PTZ with better features such as 23X Zoom , 700TVL and a Sony Effio-E DSP Sensor for a crisp image here.
Feel free to give us a call if you need any assistance.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: email@example.com