
Moderators
January 15, 2014

rayscott05 said
I have a QDVR-SBE8ME; and I followed the video but test always fails. I’ve tried using several email addresses (3 Gmail & 1 Att.net) and 2 ISP’s (Time Warner & ATT). Any ideas?
Your post has only the model number of the recorder. Please post the settings that you are using, ports ,ssl etc… also be sure to have the correct dns settings on your recorder.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
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Try 25 or 587 as well. Also be sure to have less secure apps enabled in your gmail account.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
Calculate your Hard Disk Drive Here | Calculate your Lens Here | Calculate your Voltage Drop Here
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If you are on an att modem please be sure to turn off or disable the IPV6 Settings. If the IPV6 setting is turned on, once you have disabled this you will need to restart the modem and all devices on the network. I have seen this create an issue and I am mentioning it only because you mention you have an @ATT.net email address. You can also open a chat session and get a Technician to remote into your computer and check your network and settings to see what combination is best for your location. And rememeber we have Free Tech Support for our Products. 😉
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
Calculate your Hard Disk Drive Here | Calculate your Lens Here | Calculate your Voltage Drop Here
Video Vault (All Videos) | Security Camera Videos | Smartphone Access Videos
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