
October 22, 2017

Device Model: HCVR
16 Channel
H/Ware Version V1.0
System Version 3.201
Build Date 2016-01-23
S/N 2B01F4DPAEW52D8
I have a problem where I lose camera feeds when power is lost to the DVR. If I switch off and switch it back on the unit, some of the cameras would come back up, not necessarily the ones that were working before.
I tried another DVR I had and the cameras work flawlessly. I also purchased the cameras from you guys.
I have a feeling the firmware has become corrupted and may need updating.
Your assistance would be appreciated.
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