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Firmware update needed
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paul.boissiere
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October 22, 2017
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October 22, 2017 - 8:00 pm
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Device Model: HCVR

16 Channel

H/Ware Version V1.0

System Version 3.201

Build Date 2016-01-23

S/N 2B01F4DPAEW52D8

I have a problem where I lose camera feeds when power is lost to the DVR. If I switch off and switch it back on the unit, some of the cameras would come back up, not necessarily the ones that were working before.

I tried another DVR I had and the cameras work flawlessly. I also purchased the cameras from you guys.

I have a feeling the firmware has become corrupted and may need updating.

Your assistance would be appreciated.

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October 23, 2017 - 9:12 am
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Hello,

 

Please look for a response under the ticket that you created. We have the required information necessary to give you the upgrade we just cannot do it over the forum.

 

Thank you 

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