Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
PENDVR-EL16-4M adding IP cameras
sp_NewTopic Add Topic
Avatar
Tommy
Member
Members
Forum Posts: 15
Member Since:
March 13, 2017
sp_UserOfflineSmall Offline
1
May 18, 2018 - 9:01 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have a new PENDVR-EL16-4M and adding IP cameras.  In the ADD Cameras I can see the cameras and when I click ADD they go red.  In the monitor I get a message “Other network errors”.

 

Any thoughts? 

Also when is the best time of day to call for setup assistance? 

Tommy

Avatar
Tommy
Member
Members
Forum Posts: 15
Member Since:
March 13, 2017
sp_UserOfflineSmall Offline
2
May 20, 2018 - 3:08 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Also I can get to the Cameras directly from my home network.  

Home router connected to POE

DVR connected to POE

Cameras connected to POE

Laptop connected to home router. 

I can get to the POE from laptop

I can get to the DVR from Laptop

I can get to the Cameras from Laptop

In the DVR I can search for cameras and it see them I can add then and the status goes RED..

Ideas? 

 

TommyCry

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 788
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
3
May 21, 2018 - 9:25 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

What is the model of the camera? 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Avatar
Tommy
Member
Members
Forum Posts: 15
Member Since:
March 13, 2017
sp_UserOfflineSmall Offline
4
May 21, 2018 - 9:45 am
sp_Permalink sp_Print sp_EditHistory sp_QuotePost
sp_ReportPost

Good morning..  Order # ————

Cameras that have arrived and I am adding are: IPOB-SBE41RZ  

 

Tommy

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 788
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
5
May 21, 2018 - 9:49 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

The PENDVR-EL16-4M is an Elite Recorder and the IPOB-SBE41RZ  are Sibell Cameras, these would connect to the Elite Recorder via Onvif, when you add these cameras either manual add or search add you must edit the password as Elite recorders default is Admin as username and admin as the password, for Sibell the user is admin and the password is 123456 unless you change this. Edit the password and let us know if this is the issue that you are having. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Avatar
Tommy
Member
Members
Forum Posts: 15
Member Since:
March 13, 2017
sp_UserOfflineSmall Offline
6
May 21, 2018 - 9:56 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

PW was changed during the IP change on the Cameras.  I can open the cameras interface on the laptop using the new password and IP.  In the DVR the error is “Other network errors”.  On camera add I left the manufacture as Onvif and changed the PW to the one I set when changing the IP of the camera and the one that I use to log into the cameras web interface.

 

Tommy

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 788
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
7
May 21, 2018 - 10:00 am
sp_Permalink sp_Print sp_EditHistory sp_QuotePost
sp_ReportPost

If you are at this location please open a chat link here LIVE CHAT and I can assist you remotely and verify what it could be. 

sp_AnswersTopicAnswer
Answers Post

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

                    Check out the new Tech! HD-CVI       More.... 

Forum Timezone: America/New_York
Most Users Ever Online: 233
Currently Online:
Guest(s) 13
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Dan Maresca: 460
Techpro Security: 404
Heath Phillips: 261
shockwave199: 179
tubac: 166
Jer7of9: 151
Gilberto: 150
MrDeepFreeze: 136
javajeff: 132
LittleBrad: 103
Newest Members:
Brianleave
Lilianwaf
puccifT
marionvu69
clogism
Morgankip
JosephSetry
EnriqueWit
ArthurHap
Oliverbrive
Forum Stats:
Groups: 5
Forums: 28
Topics: 1450
Posts: 5914

 

Member Stats:
Guest Posters: 130
Members: 19891
Moderators: 9
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi, Jorge Nava, Tyler Rittel