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PENDVR OSD operation
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Craig
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January 10, 2020 - 12:49 pm
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I have a new Elite PenDvr-EL16M4K-AI.  I have initialized it and set up networking.  While trying to view the OSD over the internet the screen shows only a 4 camera view.  Quick start videos on this website and in the product manual say to right click to obtain a menu of options but the results are not as indicated: only a three option menu concerning 'select' appears.  How do I change from a 4 camera view to 16?  How do I access the options which should appear according to the videos and manual?

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Craig
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January 13, 2020 - 9:04 am
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Maybe I have an idea of the OSD problem origin: When I initialized the xvr I only had one camera attached.  I now only have the option of one or 4 camera views on the wifi (I have a full 16 cam view on the directly attached monitor and on the techpross phone app (adjusting settings I have lost the phone connection for the moment but it was working for 16 camera view).

How to fix?

I am hesitant to use the QR codes for phone control: security of phone, small keyboard size of phone, etc.

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Jose Malave
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January 13, 2020 - 3:07 pm
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I would rather have you open a chat or call us as this could be better discussed over the phone or chat. Please call 866 573-8878 option 3 or open a chat on the bottom right of this page. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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