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QDVR-SBE8ME Push settings "No device to configure"
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rayscott05
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December 21, 2017 - 11:07 am
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I’m trying to setup push notifications on my dvr using the mobile app; however when I go to push setting in the app it only displays “No device to configure”.

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rayscott05
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December 21, 2017 - 2:50 pm
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Here is a screenshot of what I see when I select Push Settings in the mobile app.

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Jose Malave
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December 21, 2017 - 3:25 pm
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Hello,

 

What is the firmware version on your recorder as well as your application? 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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rayscott05
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December 21, 2017 - 4:08 pm
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Firmware is 1.0.3 build20160909 

IOS 11.2.5

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Jose Malave
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December 21, 2017 - 4:46 pm
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The version of the application not the IOS Version. From the information that you have given here, your recorder if its the QDVR-SBE8ME is not up to date, this is why the push notification is not functioning as this is on firmware ver 1.1 . For this please have a technician assist you on upgrading your recorder by calling to 866 573-8878 option 3 or open a chat session here http://messenger.providesuppor…..aking.html

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

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