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Sibell NVMS Problem
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This Old Prepper
Richmond Kentucky
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June 14, 2017 - 9:02 pm
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I have been using the Sibell NVMS software for about a month now and after a power failure at home,  It stopped but the DVR down stairs still worked.

I found that when the power came back on, it changed the IP address so I changed it on the NVMS software and all was fine.  We had another failure today and I went thru the same motion but no luck.

The NVMS software says the node is not on line but the DVR says it is connected. I checked the IP and found it was changed to xxx.xxx.1.xxx. My network is xxx.xxx.0.xxx

I have now set a static IP, using my network xxx.0.xxx I assigned the new IP to the port (s)  on my router. I use canyouseeme.org and  it does not see the DVR I have also made the appropriate changes on the NVMS software but they just do not see each other.

Has anyone had such issues?

 

Thanks

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This Old Prepper
Richmond Kentucky
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June 15, 2017 - 9:54 am
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Solved, I had to reset the switch between the router and th DVR

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Jose Malave
Boca Raton, Florida
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June 15, 2017 - 9:58 am
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Be sure to set a static IP address on the recorder so that the DHCP server on your router does not give it a different IP address. You can do this by unticking the "DHCP" button and inputting the IP address in some cases this information will already be inputted if you wish to use this ip then simply apply and save. If you need assistance please open a chat session and we can assist remotely. Be well, Sir. 

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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