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No sound on 4mp cam with audio
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tubac
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July 12, 2016 - 4:32 pm
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Hi,

This is the camera: http://www.securitycameraking……4IR-A.html

i have an elite NVR and the camera is from your Prime series, so I have to set it up as ONVIF.

Great picture but I can’t seem to record or play back audio.

i don’t have speakers hooked to the NVR but I recorded 5 minutes, got a dav file which I converted to a .mov file.

i am attaching a screen shot of the audio encoding and perhaps I have the wrong setting?

Thanks,

Tubac Tom

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Dan Maresca
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July 12, 2016 - 5:41 pm
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Log into cam and make sure stream is set for video&audio in main and sub stream. This is done in the cameras webservice first. 

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tubac
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July 12, 2016 - 6:03 pm
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Both streams are set to audio/video.

next step?

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Dan Maresca
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July 12, 2016 - 7:30 pm
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that should  be it I believe.

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tubac
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July 12, 2016 - 8:23 pm
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Hi Dan

BTW, thanks for your help!

i tried enabling the sound on the PSS application on my iMac and the live sound works as does the recoded playback.

i don’t have speakers on the NVR. I will add speakers to it and work on this tomorrow so I can see if there is audio on the .dav file

i am using an app called iDealshare Go to convert the .dav video to HD QuickTime video which is a .mov file.

There are a number of other choices.

Am I converting it the wrong codec possibly and losing the audio track?

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