10% Off All Orders + Free Shipping
Use Coupon Code Joy2017
Hurry! Sale Ends 12/31/17
Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
PTZ with Hikvision NVR
sp_NewPost Add Reply sp_NewTopic Add Topic
Avatar
mixdude
New Member
Members
Forum Posts: 2
Member Since:
September 5, 2014
sp_UserOfflineSmall Offline
1
September 6, 2014 - 1:14 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I just purchased the IPPTZ-EL2MPL12X-Mini-O, a Hikvision 7608 NVR and some Hik cams. I also got the POE-1G to power the PTZ. I am not able to connect it to my Hik NVR nor am I able to see the image with Smart PSS. I’m not seeing any LED’s on the non-powered side of the POE injector. I’m hoping that the POE from the NVR didn’t cause any damage. The very lame manual for the POE-1G says that it can be connected to other POE sources. Since I can’t call for support, I’m hoping to gain some insight here. I need help! Confused

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
2
September 6, 2014 - 8:11 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello, 

do you have the POE1G connected to the build in poe of the NVR? is it normal for the non poe port of the POE1G to not led up. If you want to tested to be sure you should connect the IPPTZ to the POE1G to the camera and then connect it your router and try to ping the Default IP of the camera (192.168.1.108) if you haven’t change it. Make sure your PC is within the same range though. You could use the Config Tool to find the camera in the network as well. Smart PSS will only be connect to the camera as long as your PC and camera are in the same network. Normally NVRs with build in POE are set to be on a different subnet and whatever is connected to it will not be able to be accessible directly by it’s IP address, 

 

Thanks

Avatar
mixdude
New Member
Members
Forum Posts: 2
Member Since:
September 5, 2014
sp_UserOfflineSmall Offline
3
September 6, 2014 - 3:43 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I usually use Mac. I rebooted my laptop in Windows and was able to download the config tool. When I did that and ran it, it gave the camera a 10.0.1.XX IP. Then I was able to log onto it through a browser. I could see it and control it. The POE1G was working. But I still was not able to connect with my Hikvision 7608 NVR. I tried entering the IP manually and got nothing. I tried installing the latest Hik firmware first. I hear there may be a problem with different versions of ONVIF. The PTZ is 2.0. When I try to add the camera manually, I can select ONVIF. But it doesn’t say which version. Also, when I click the PTZ option, it keeps saying ‘feature not supported’. But the manual shows that you CAN use PTZ.

Avatar
Techpro Security
Member
Members
Forum Posts: 404
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
4
September 6, 2014 - 8:52 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

So, what you are trying to do is add the camera to your NVR? If so is the camera connected from the Poe1G to the build in Poe of the NVR? What is the IP address scheme on the NVR’s build in switch and what is the IP address of the camera? Also what is the mask on both devices? What protocol and port are you using to add the camera to the NVR? What other protocols your NVR support? If you sent some screenshots it will be easier for us to see and give you some more help, 

Thanks

Forum Timezone: America/New_York

Most Users Ever Online: 127

Currently Online:
25 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Techpro Security: 404

shockwave199: 179

tubac: 163

Gilberto: 150

MrDeepFreeze: 135

javajeff: 132

Jer7of9: 129

Night Hawk: 98

West Coast Jones: 66

ShawnInFL: 64

Newest Members:

ThomasSok

BladecliffAdorunund

manuelln16

DentalBib

BoberModAdorunund

StevenSoono

Waisher

KoskrymOperm

haleypg60

Loablerw

Forum Stats:

Groups: 5

Forums: 28

Topics: 1199

Posts: 5272

 

Member Stats:

Guest Posters: 62

Members: 5660

Moderators: 15

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Gabe Garcia

Moderators: Dan Maresca, Ryan, Zeke Richey, Jorge Nava, Matthew Ernst, LittleBrad, Heath Phillips, Tonya Haley, Dan Millard, Eric Wilson, Brian Lee, Michael, Ted, mwhite, Julius Dilka