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Sibell recorder bottom of the screen is green/watery/etc.
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anacommsystems
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April 26, 2017 - 5:28 am
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I was playing around with the cameras and I had a few questions I hope you don’t mind.

 

It seems that some of the video files are corrupted for lack of a better term.  Watch the file: DVR_Side2_20170425070458.avi – it’s like the bottom of the screen is green/watery/etc.  I haven’t seen this in live preview, only when I download the video and play it with the recommended VLC player.  Playing it with Windows media player doesn’t seem to do that.

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Jose Malave
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April 26, 2017 - 9:24 am
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Please upload the video to youtube or other video service providers. There is no link . 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

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anacommsystems
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April 26, 2017 - 12:40 pm
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I up loaded image click link and its the top left pic with 2 cars and 2 ac’s on side of house bottom of pic is blurred. now this is a new install for a customer of mine i just put in. 

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Heath Phillips
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April 26, 2017 - 12:53 pm
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By any chance have you tried playing this in any other format, such as DAV, or even still in .avi just a different player? 

You can use this DAV player to play in DAV format. LINK HERE

You can also try the Smart Player here for avi format. LINK HERE

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Dan Maresca
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April 26, 2017 - 1:43 pm
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I saw the image.  It looks like the image sensor is not operating properly to do that. Try going into the OSD menu of the camera to default or reset it.  If that does not work you should RMA the camera.  ******disregard****** I did not see that this happens on the downloaded image.  Just use a different player for the file. Sometimes the codecs give you those weird issues. 

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LittleBrad
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April 26, 2017 - 3:40 pm
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Hello,

 

I am sorry you are having this issue. Please try to use your AVI files using smart player. You can find that here: https://app.box.com/s/xgagemvw0ewg3oort902o7act2zx8ftu

 

Please let us know if this helps.

 

Thanks!

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