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Can PSS access NVR's
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Jer7of9
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January 16, 2015 - 7:19 pm
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Can I connect to my NVR with PSS like I do my DVRs? Or do I need Smart PSS to connect to NVRs?

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Jer7of9
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January 17, 2015 - 10:15 am
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I cant connect to my NVR from PSS 4.06. But i can from my Android smartphone using internal ip address. When I do try to see NVR from PSS it says “Verifying faithful Insurance”. What does that mean?

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Techpro Security
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January 17, 2015 - 1:57 pm
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Never seen that error message before. Could you post a snapshot and settings of the pss settings?

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Jer7of9
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January 17, 2015 - 4:40 pm
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here is the strange pss statement

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Jer7of9
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January 17, 2015 - 4:43 pm
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Ooops pic did not upload. First time.

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Jer7of9
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January 17, 2015 - 4:47 pm
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Ha where is the start button to upload pics?

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Jer7of9
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January 17, 2015 - 5:27 pm
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cant get the pic to upload.

this is sad.

the pic is in the file queue

but the start button does nothing.

Is this where I”m supposed to get a link to a photo in cloud then put it in forums?

Not gonna happen. 

Why are the simplest things so difficult? i just want to up load a pic without boiling my blood pressure!

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Techpro Security
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January 17, 2015 - 7:40 pm
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Jer7of9 said
cant get the pic to upload.

this is sad.

the pic is in the file queue

but the start button does nothing.

Is this where I”m supposed to get a link to a photo in cloud then put it in forums?

Not gonna happen. 

Why are the simplest things so difficult? i just want to up load a pic without boiling my blood pressure!

It seems that there are some issues with some functions here. I will have the site admin review and correct any problems. In the mean time you can send the pic to tech@techprosecurity.com

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Jer7of9
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January 17, 2015 - 8:52 pm
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Jesus

I sent pics of NVR settings and strange PSS login to NVR message.

New to NVR remote viewing but expert on DVR viewing in PSS and smartphones.

Thanks for help

Jerry

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Jer7of9
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January 17, 2015 - 8:53 pm
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Sent all that to the email given above.

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Jer7of9
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January 18, 2015 - 10:51 am
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After many attempts to view NVR from PSS and changing every number and cables in the NVR world. Still no success. I think the problem may be in the other settings for network in the NVR. But I can view the NVR on smartphone internally which doesn’t make sense. PSS should work. Will call Techpro on Monday Jan 19th 2015.

Problem not solved yet. 

PS NVR fan is loud. Is that normal on NVR-ELM-8-POE-8-DH ?

Plus still can not upload pic to forum.

Jerry

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Jer7of9
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January 18, 2015 - 4:31 pm
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I was able to see local NVR with SmartPSS. Apparently PSS 4.06 does not.

The NVR build is Version 3.200.0003 07/11/2014

Jerry

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MrDeepFreeze
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February 6, 2015 - 8:45 pm
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I’m having this exact same issue with a brand new 8 port NVR-ELM-8-POE-8-DH.  I can connect to it via a browser using the web port and I can connect via my phone app (gDMSS) using the TCP port but using the PSS version 4.06 on 3 different computers results in the “Verifying insurance is failful” message.  I’m very confident that everything is configured properly or at least that my networking, etc. is correct.  I’ve got about 15 different systems that work fine.  This newly installed unit is the only one I can’t connect to using PSS.  ??

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MrDeepFreeze
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February 6, 2015 - 8:50 pm
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Here is a screen shot of the error message.

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MrDeepFreeze
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February 6, 2015 - 8:52 pm
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Well, the upload attachments box doesn’t work.

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Techpro Security
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February 7, 2015 - 7:24 am
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You need to use smart pss.

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Jer7of9
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February 10, 2015 - 3:53 am
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I am now using Smart PSS for a few weeks. Thanks for update.

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