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changing camera sequence on NVR w/Poe
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Night Hawk
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February 25, 2015 - 6:39 pm
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We have installed several 16 channel, 8 channel, 4 channel NVRs w/PoE. We have been unsuccessful at rearranging the camera sequence on these NVR’s. I have tried deleting and adding IP addresses in the spot where I want it. When the unit refreshes the cameras go back to their original sequence. If there is no way to change the sequence, is there a process to setting the unit up initally that will put the cameras in the desired sequence.

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javajeff
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February 26, 2015 - 10:17 am
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As long as you know the IP addresses, you can Manually add them in the order you want.  Write down the IP addresses if they are DHCP…static is even better.  REMOVE all cameras from the Remote area of the NVR.  Then Manually add each camera 1 at a time selecting the channel that you want.  I have done this method on different models with different customers, but I do not currently have a log of which models were used.  Note that is am using Web Service since I am logged into computers remotely.  Please let us know if you have success with this method.

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Jer7of9
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February 26, 2015 - 10:48 pm
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I ran into the same problem. I could not rearrange the cameras on my NVR. Was told to unplug all cameras. Default the whole NVR (like new from factory) then add cameras in their final positions. That’s what I was told.

I don’t know where all 8 of my cameras are going to be so I externally POE them (not using internal POE) that way I have flexibility moving cams around until I am certain where they will be permanently. Then I will plug them into internal POE.

I know what you are thinking. What a hassle. Yep I agree. DVR plug and play cables,  not so with NVR ip cams. I wonder if I need the internal POE at all. External POE seems easier to use.

I have lots of experience with IP Cams… about 2 months. :)

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javajeff
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February 27, 2015 - 4:47 pm
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 Jer7of9:  Did you try my suggestion?

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Jer7of9
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February 28, 2015 - 9:41 am
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Not yet. I only have 3 ip cams up right now out of 8. I am slowly adding more on (external poe). But not in the order that will be permanent. Once I have all eight on external poe then I will default NVR and plug cams in one at a time into their permanent internal poe plugs. 

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Night Hawk
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February 28, 2015 - 6:26 pm
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Ok. Looks like it worked so far. Im logging into the units remotely soim not sure if changing the sequence works for the display output on the NVR.

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javajeff
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March 4, 2015 - 11:28 am
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Manually assigning the Channel by adding IP cameras should never change the channel association.  They should stick to the order of the channels.

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Night Hawk
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March 14, 2015 - 11:41 am
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The new sequence lasted a day or two, then the cameras returned back to the original sequence.

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Techpro Security
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March 14, 2015 - 9:19 pm
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Have you check if you have a setting under display called favorite? If so rearrange the cameras then go to favorites and click something  that says save this view or something like that. It needs to be done at the NVR local interface I believe.

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March 14, 2015 - 9:24 pm
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Better of, you could configure a tour for the view you want only and whit whatever arrangement of cameras you want then save it. Make sure though that you delete or uncheck any other view on every layout in the tour options view. This you can do it from the web. Now I don’t know if the arrangement will affect the web service view experience.

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Night Hawk
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March 15, 2015 - 7:40 pm
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I’m also having a problem where I have 12 cameras on the NVR and I am getting 13. One of the cameras keeps duplicating. I try to delete it in the remote section and when I refresh everything, but it comes right back.

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March 15, 2015 - 8:40 pm
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I believe this is because the camera has been added manually then the NVR populates the same channel to the next available channel. 

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Night Hawk
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March 19, 2015 - 5:05 pm
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Ok. What can I do to fix this? We currently have about 8 NVRs in use and I am having this problem with all 8.

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Heath Phillips
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March 19, 2015 - 5:51 pm
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If you want to have a specific view while using the built in POE, instead of adding them manually it is now, leave them on the channel that they are plugged into and create a tour under display and create the custom view that your customer wants. That way they are happy with the view they want and you no longer have the duplicating issue! 

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javajeff
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March 20, 2015 - 9:08 am
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If your cameras have static IP addresses and are not set to DHCP, then you should be able to plug them in and add them one by one in the order you want.  If there is some sort of residual memory effect on your NVR, then you can default it prior to plugging them in and adding them one by one in the exact order that you want.  If you do not want to bother with any type of IP order, you could always choose a tour to view on the screen.  If you have 16 cameras for example, you simply uncheck all other tour views and leave the 16 camera view.  Then you would uncheck all of the views and create a new view where you can select cameras in the order that you want.

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Night Hawk
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March 28, 2015 - 10:06 am
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That sounds easy enough, but I am still trying to figure outhow to get the sequence right during the initial install. Also, I am having another problem with this NVR which is related to the memory issue. The NVR is duplicating a channel and adding it to the list. I have 12 cameras plugged into the NVR and through webservice, the list is showing 13 cameras. This is causing a problem on the display that is connected to the NVR and also when the customer logs into the system remotely. Notice cam 5 and cam 11 are the same.                                                                                                                                             

13-cam-snip.PNGImage Enlarger

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Night Hawk
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March 28, 2015 - 10:07 am
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This is also causing an issue with recording.

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javajeff
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March 30, 2015 - 8:51 am
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If you manually assigned a camera AND the same camera is being added automatically, then try removing both cameras and then re-add the one that is being added automatically so you do not have duplicates.

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Night Hawk
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April 4, 2015 - 6:18 pm
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Yeah this doesen’t work. Everytime I refresh, the 13th camera keeps coming back.

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Night Hawk
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April 4, 2015 - 6:24 pm
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Even when I delete all cameras and re add them, the 13th camera still comes back. Can I default the cameras somehow, maybe delete them, default and reboot, then manually add them?

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