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Latest Firmware for NVR-ELE8M-P4K
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weldon.wade
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February 26, 2018 - 9:08 am
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Good day,

Can someone please help me source the latest firmware for the NVR-ELE8M-P4K NVR please? They
were purchased from Security Camera King via Amazon. I have order details that I am happy to share
via PM.

Current system version: 3.210.0005.0
Build date: 2016-04-26
SN: 2E0101DPAZT396G

Weldon

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weldon.wade
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February 27, 2018 - 10:45 am
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Hi guys,

Thank you for your quick response. Happy to have the file but unfortunately the update is failing.

 
I have a 16GB USB stick I have formatted with FAT32 and the 46MB bin file is the only file on the stick. When I put it in the front
USB port, the system does recognize it and gives me a few options and I choose upgrade. I can see the BIN file but when I select
it I get a prompt that says Upgrade Failed and the system shuts down. What I am I doing wrong here? Any help would be great.
Weldon
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Jose Malave
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February 27, 2018 - 3:14 pm
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I have sent the Serial Number to the Manufacturer to obtain the correct file. It may well be a different version board. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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weldon.wade
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February 28, 2018 - 11:06 am
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Thanks Jose! Standing by.

Weldon

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Jose Malave
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February 28, 2018 - 12:34 pm
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I have created a ticket and sent you a link for firmware. Please keep in mind that firmware requests are made via email to prevent users from uploading the incorrect firmware and causing a device to become inoperable. 

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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weldon.wade
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February 28, 2018 - 1:10 pm
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Thank you Jose. I did get the ticket/email/firmware and did apply it successfully. The only difference I can see is that the build date is just less than two months from the initial date which is fine.

The reason I’m working on this, and starting with the firmware, is because we have a single 4K camera connected via ethernet to this NVR connected to a large 4K LCD display via HDMI. The goal is to have a constant 4K image on the display all the time. The camera is capturing a very busy scene with lots of movement of water and other elements. Problem is, not long into standing this up, the display goes blank/off. The hope is that the latest firmware fixes this and if not, perhaps there are Encode settings (FPS, Bit rate type, bit rate) that can be adjusted if load on the NVR is too high. We are expecting the display to show a constant 4K image from the camera. This NVR is doing nothing else but helping the camera talk to the display and providing PoE. There’s no recording, no other cameras, no network connection.

You guys have been super helpful. Any further insight, suggestions or recommendations would be helpful. 

Weldon

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Jose Malave
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February 28, 2018 - 1:13 pm
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Let us know if you run into anything. Be Well and I am pleased I was able to provide you with the correct firmware. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Calculate your Hard Disk Drive HereCalculate your Lens Here |  Calculate your Voltage Drop Here

       Video Vault (All Videos)         |  Security Camera Videos |     Smartphone Access Videos  

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