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SpacedCowboy
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July 3, 2019 - 8:17 pm
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Hi,

So I bought one of the 64 Channel Elite 4K Hot Swap NVR’s from you in March 2016, and of course I’ve lost the key to the front panel. Is there any way to get a replacement ?

Cheers

 Simon

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Jose Malave
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July 5, 2019 - 8:40 am
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Simon,

 

Have you checked if it’s locked? There are two buttons on the edge of the front face plate these will engage the lock and open the front plate, I say this because in many cases the user has not locked the front. Also, please call 866 573-8878 option 2 to see if there is a stock of this key. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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SpacedCowboy
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July 9, 2019 - 7:27 pm
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Indeed, you were right 🙂 I hadn’t actually locked it, and I’d forgotten about the buttons. Excellent – still no key, but it’s not a disaster if we lose a disk…

 

Thanks 🙂

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