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Pre-sales questions regarding 4k NVR
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SpacedCowboy
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March 7, 2016 - 3:20 pm
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Hi there,

So I was planning on buying the 8-channel 4k-ready NVR with POE (http://www.securitycameraking……-prd1.html) along with 4 of the 4k cameras (http://www.securitycameraking……-prd1.html) as well as one of the 12MP fisheye-lens camera (http://www.securitycameraking……EL12F.html)

Reading up on the specs, I had a few questions first:

  1. I was planning on getting 2 of the Western Digital 6TB “Re” drives as storage – (WD6001FSYZ) unless the ones you supply are similar. Can you tell me the model number of the drives you’d supply if I were to go with 2x6TB from you ?
  2. Reading the specs for the NVR, it seems it can only decode 1 4K video stream. Does this limit any alarm capability to just the one channel ? Or is the limit just for playback purposes ? Basically I want to set zones where motion-detect is important on all 5 cameras, and I want to make sure I’m buying the right NVR…
  3. On the page for the 12MP fish-eye lens camera, it states that this “works best with the 64/128 channel NVR”. What does this actually mean ? Can the 8-channel NVR work with the camera at all ? If there are any restrictions, what are they ?
  4. There is no (4). There was a (4), but I forgot what it was 🙂

Cheers

   Simon

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Dan Millard
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March 7, 2016 - 4:22 pm
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Lets see if I can help with a few of these, 🙂

  1. We use Western Digital “Purple” and really only recommend these drives as they are built for surveillance and can handle the unique performance requirements of surveillance systems.  The red drives are great but they just dont tend to last and can have conflicting issues with the recorders.
  2.  This is just for playback purposes and should not effect the alarm settings.
  3. The camera will not be able to dewarp on the 8ch or if it does it will likely lag tremendously due to the workload being placed on the processor.  So it recommended not to use the dewarp feature unless its with the larger units.
  4. There is no spoon 😛

Hope this helps

see you space cowboy

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SpacedCowboy
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March 7, 2016 - 4:37 pm
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Thanks for the quick reply 🙂

 

About (1) – there’s a difference between “Re” and “Red”. WD really need to sort out their marketing ! The “Re” are designed for 24×7, 100% duty cycle, the “Red” are just NAS drives. The “Re” are quite a bit more expensive 🙂

Having read your answer for (3), though, I think I’ll go for the 64-channel NVR with the hot-swap drives. That way I can use 8 of the less-expensive Seagate “Surveillance” 4TB drives while still getting the necessary i/o bandwidth and just replace a drive as and when one dies. This isn’t a mission-critical environment, it’s my house 🙂 I just want high-fidelity imagery…

From watching the videos, it certainly seems that the 64-channel NVR can handle multiple motion-detection alarms. Hopefully that’s the case at 4k…

Cheers

Simon

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Dan Millard
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March 7, 2016 - 5:28 pm
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My pleasure,

 

lol, ah I had assumed it was a typo, my apologies. 🙂

 

We used to use the Seagate SV35’s surveillance drives if that is what you’re referencing….Id still recommend the purple even if you dont buy the drives from us, we found Seagates started pulling more power as they came nearer to end of life. 

 

The 64ch is arguably our highest performing unit as even the 128ch uses the exact same processor. 😀

 

If you need any help placing your order feel free to call me direct at 1-866-573-8878-ext 123

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SpacedCowboy
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March 12, 2016 - 2:20 pm
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So I guess this is now post-sales, since I got the -64 NVR, 4 of the 8MP dome cameras (IPVD-EL8IR) and 1 of the 12MP fisheye cameras (IPVD-EL12F). I’m having a couple of issues setting it up though…

  • There are *no* manuals in the boxes – just a comment and I understand they’re on the CDs, but the unboxing videos say you get a manual for the cameras, so I was sort of expecting one. I don’t have a CD player on my computer – modern Macs don’t use them. I had to go out and buy one. Not the best start.
  • The NVR and the camera both come set to the same IP address. Seriously, guys ? There are 2^32 possible combinations and y’all have to choose the same one ? It’s not a huge issue once you read the (only-on-CD) manuals but that’s the sort of thing that could benefit from a printed FAQ in the top of the box, if it’s the suppliers that set both defaults up.
  • The camera-config tool only runs on Windows. Well, fair enough. Lots of things only run on Windows, that’s what Parallels is for, but it won’t find the camera on the network when I run it in Parallels (Win-10). I’m not sure if it’s the Windows firewall or Parallels, but there’s no devices listed. So I tried logging in directly (with the default username/password) and it worked so I could actually change the IP addresses of the cameras to something that would work with the NVR 🙂 Still not sure if I’m missing some feature because it won’t scan the network though.

With those minor grumbles out of the way, here’s my real issue:

The picture of the camera on your webpage has it looking out at an angle (see http://www.securitycameraking……-prd1.html for what I mean – the camera is mounted face-down, but the lens is looking sideways). This is what I need. As delivered, however, the camera looks straight out, so if I mount it face-down it’ll be looking at the ground. I can’t seem to find any tools to do PTZ. The camera is only listed as “fixed lens”, but to me that means it’s a fixed-lens (ie: not a zoom lens). I was still hoping to do pan/tilt based on the photo. so, questions:

  • Can you do PT (even if not PTZ) with the IPVD-EL8IR ? 
  • If not, is there any way to get it fixed at a given angle within the lens (as shown in your photo)
  • If so, how do you do it ? 

Cheers

 Simon

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SpacedCowboy
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March 12, 2016 - 2:46 pm
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Never mind. I opened up the camera and it’s pretty clear from the internals that it’s a manual tilt/swivel design, so yes it can be aimed but no it can’t be aimed remotely. You have to undo the allen bolts, physically alter the angle, and re-do the allen bolts.

A pity, but never mind. They’re still good value for money.

 

Simon

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Heath Phillips
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March 14, 2016 - 10:36 am
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I apologize for the issues you seem to be experiencing. 

Try this Config Tool for MAC – http://www.securitycameraking……#038;ind=0

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