Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
IPPTZ-EL2MPL12X-Mini-O
sp_NewTopic Add Topic
Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
1
June 6, 2014 - 2:35 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have 2 issues.

 

1. Can this camera be controlled(PTZ) by the mouse on screen through the DVR or web interface without clicking on the PTZ arrows?

 

2. I can not control the PTZ on my android phone.

Avatar
Dan Maresca
Member
Members
Forum Posts: 460
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
2
June 6, 2014 - 2:38 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

You can use the PTZ trace option. That will allow you to not have to use the arrows. As for the phone you should be able to. can call in or use chat support so I can log in and check it out?

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
3
June 6, 2014 - 4:52 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Ok, web browser works fine now, DVR is backwards on controls, phone works intermittently.

Avatar
Dan Maresca
Member
Members
Forum Posts: 460
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
4
June 6, 2014 - 4:56 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

The network lag on the cell phones is unavoidable. Sure they say you have a data plan but they never give you good download speeds. I have sprint with unlimited data and I can tell you it is definitely not unlimited unless I’m connected wifi to someone’s network. 

Avatar
prvrt
Member
Members
Forum Posts: 11
Member Since:
November 16, 2013
sp_UserOfflineSmall Offline
5
June 6, 2014 - 5:18 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Thanks, why would the DVR controls be backwards. The web browser and phone are correct.

Avatar
Dan Maresca
Member
Members
Forum Posts: 460
Member Since:
March 27, 2013
sp_UserOfflineSmall Offline
6
June 6, 2014 - 5:21 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

That is a first for me. I would reboot the dvr see what happens. We may need to do a factory reset on it so I would need you to call in or chat to do that. 

Forum Timezone: America/New_York
Most Users Ever Online: 233
Currently Online:
Guest(s) 15
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Dan Maresca: 460
Techpro Security: 404
Heath Phillips: 261
shockwave199: 179
tubac: 166
Jer7of9: 151
Gilberto: 150
MrDeepFreeze: 136
javajeff: 132
LittleBrad: 103
Newest Members:
Davidnet
friedamp69
DavidCib
ubizzy
KevinBob
Heatherembal
Ronaldnib
Jamesspupt
DonaldTumma
mollyaj4
Forum Stats:
Groups: 5
Forums: 28
Topics: 1449
Posts: 5914

 

Member Stats:
Guest Posters: 130
Members: 20460
Moderators: 9
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi, Jorge Nava, Tyler Rittel