Register
Log In
Home
Add Reply
Add Topic
May 20, 2017
Offline
It was spotty to begin with but completely stopped working on two different phones about 2 weeks ago.
Android phone
May 20, 2017
Offline
I finally found the place to change the password and that addressed the reason why it stopped on both phones. Now if only it worked more than 20% of the time.
January 3, 2014
Offline
What type of connection are you using? DDNS , IP or P2P ?
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
Offline
Not sure. Whatever my Android device is using.
January 3, 2014
Offline
I believe that you are confused. How do you have your application configured to get the streams from the recorder? You can upload a screenshot of your settings and send it to me via a PM or send it to support@securitycameraking.com
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
Offline
I'll let you know as soon as I can access the application without it freezing and/or rebooting the DVR.
Have you tried uninstalling the app, and installing the newest update of the app? This would be valid for androids.
May 20, 2017
Offline
I tried to reinstall but that did not work.
I just now deleted the DVR out of the phone app and reloaded. I'm accessing - for now. We'll see how tomorrow goes.
May 20, 2017
Offline
Did not work. I believe it's using IP as it has an IP address listed under networking. Could it be a setting on my android device limiting performance and causing a timeout?
January 3, 2014
Offline
Jay,
Please open a chat LINK, Its more efficient to assist you, live as opposed to going back and forth on the forum.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
May 20, 2017
Offline
Thanks Jose! Up and running. I'll let you know if it does not work tomorrow.
January 3, 2014
Offline
Please Keep me updated, If we don't speak before the end of today, Have a Great Weekend.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
1 Guest(s)
