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ZachMan31
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June 5, 2014 - 6:49 pm
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We have a 16 channel mini ultimate series DVR that appears to have a dead CPU fan. It was discovered when I was notified that the DVR would restart itself repeatedly over a period of time. For now we have a fan blowing into the DVR to help keep it cool. Is there any way to obtain a replacement fan?

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Dan Maresca
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June 6, 2014 - 9:05 am
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Good morning,

 

I need you to open the DVR and take a picture of it on so I can see LEDs on board on and fan not moving. Then submit a ticket in the contact us and attach the pictures. Then I can get a fan out to you.

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