Register
Log In
Add Reply
Add Topic
Badger
Guest
Guests
1
July 31, 2018 - 5:30 am
Hey guys,
I changed my internet provider yesterday and now my CCTV is showing offline when trying to connect via the mobile phone app. Can anyone help at all please? I am a little bit of a technophobe so please be gentle!
Badger
Guest
Guests
2
August 1, 2018 - 5:22 am
It shows offline (0x1007) I have re-booted my router and that hasn't worked
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
January 3, 2014
Offline
3
August 1, 2018 - 9:01 am
When you changed your Router, your IP address changed as well as any Firewall Rules. You will need to port forward your recorders IP address with the ports that are shown under its network settings.
If you are one of our customers I can assist you on this, if not we do have articles on this topic that can be usefull.
Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com
Add Reply
Add Topic
Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 42
Currently Browsing this Page:
1 Guest(s)
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 90
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
Annavum
Davidvum
Tylervum
Eliasvum
Angelvum
Jasonvum
Danielgag
Donaldpen
Charlesvum
tokyo
Forum Stats:
Groups: 5
Forums: 28
Topics: 1514
Posts: 6020
Member Stats:
Guest Posters: 151
Members: 23097
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel
© Simple:Press —