Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
Local monitor view question
sp_NewTopic Add Topic
Avatar
Mark
Member
Members
Forum Posts: 89
Member Since:
January 22, 2016
sp_UserOfflineSmall Offline
1
October 29, 2018 - 11:18 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have an Elite series DVR and for whatever reason one of my cameras has disappeared from my local monitor. Only a red ? and the camera name are visible on a black background. 

 

I can still see the camera using the TechProSS app on my phone. 

The camera is a CVIOB-ELE4IR28

Anything simple I am missing?

Avatar
Guest
Guest
Guests
2
October 31, 2018 - 4:28 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hi Mark, 

What if you double click on the image at your local display and bring it full screen. Can you see the image at that point? 

Avatar
Mark
Member
Members
Forum Posts: 89
Member Since:
January 22, 2016
sp_UserOfflineSmall Offline
3
November 1, 2018 - 11:17 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

No... Same image (or lack thereof) in full screen mode.

 

IMG_0085.jpgImage Enlarger

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
4
November 1, 2018 - 1:45 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I am assuming that you have checked power as well as the cable by moving the cable to a good known channel port?

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Avatar
Mark
Member
Members
Forum Posts: 89
Member Since:
January 22, 2016
sp_UserOfflineSmall Offline
5
November 1, 2018 - 6:31 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Mark said

I can still see the camera using the TechProSS app on my phone. 

 

Yes... camera is working per my OP Jose. 

Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
6
November 2, 2018 - 8:53 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

This "?" icon is shown when logged in and logged off locally? 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Avatar
Mark
Member
Members
Forum Posts: 89
Member Since:
January 22, 2016
sp_UserOfflineSmall Offline
7
November 2, 2018 - 11:02 am
sp_Permalink sp_Print sp_EditHistory sp_QuotePost
sp_ReportPost

Jose Malave said
This "?" icon is shown when logged in and logged off locally?   

Yes.

I did reset (power cycle) the camera and also restarted the DVR via the system menu to try to correct. 

I also compared resolution settings to my other camera's and found nothing there. 

My other wired camera's are all CVIOD-TP2IRZ camera's, and then I have a couple of wireless IP camera's in the system which all work as expected. This one CVIOB-ELE4IR28 is the only one not showing now on the local monitor, but it did show in the recent past. I don't remember changing anything.

Maybe I could remove and re-install the camera from the DVR? Not sure I know how to do that, or if it is possible?

 

Edit:

I am attaching a couple of photos, one of the camera / channel in question viewed from the TechproSS App on my phone, and another of the error log on my DVR. Photo's were taken minutes apart. Hoping this might in some way help, or prove that I'm not nuts!

Techpross-1.jpgImage Enlarger

Error-Log-1.jpgImage Enlarger
Avatar
Jose Malave
Boca Raton, Florida
Admin
Forum Posts: 820
Member Since:
January 3, 2014
sp_UserOfflineSmall Offline
8
November 5, 2018 - 9:01 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I would suggest calling or opening up a chat session, as this requires a few different steps that would take quite some time to find with a forum post. 

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

Forum Timezone: America/New_York
Most Users Ever Online: 727
Currently Online:
Guest(s) 17
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Techpro Security: 404
shockwave199: 179
tubac: 167
Jer7of9: 155
Gilberto: 150
MrDeepFreeze: 136
Night Hawk: 100
Mark: 89
West Coast Jones: 66
ShawnInFL: 64
Newest Members:
msniki87
Billybum
Arisha2ot
thenuka
MercDoD
Brayanibn
slotgacor4d
jcockerham@americancoffeeservices.com
matumba
Arisha1ot
Forum Stats:
Groups: 5
Forums: 28
Topics: 1501
Posts: 6000

 

Member Stats:
Guest Posters: 143
Members: 22988
Moderators: 7
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Joe Shopsin, jwilhelmi, Jorge Nava, Tyler Rittel