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Prime Recorder Corruption after Firmware Upgrade. (FIX!)
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Jose Malave
Boca Raton, Florida
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November 17, 2017 - 5:24 pm
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Some Prime Recorders after upgrading their firmware may show odd characters, this happens when an old configuration is used with a new firmware that does not contain these configurations in the same memory slot. To fix this please contact our Tech Team for a reset. A password reset performed using the SADPT Tools and then this is used to factory Reset the recorder which brings the recorder to a clean slate, removing any issues. 

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 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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