Avatar
Please consider registering
Guest
Search
Forum Scope


Match



Forum Options



Minimum search word length is 3 characters - maximum search word length is 84 characters
Register Lost password?
sp_Feed sp_TopicIcon
Remote Access Locked Out - Timestamp Frozen
sp_NewTopic Add Topic
Avatar
downin
Member
Members
Forum Posts: 3
Member Since:
June 25, 2013
sp_UserOfflineSmall Offline
1
April 26, 2014 - 11:53 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I have two mini DVRs. One here in Boca and the other in Tenn.  Up till now I’ve had no access issues. Friday I was unable to access Tenn DVR either via web access nor Android. The login prompt screen does display but times out.  I’m a developer so I know the login screen comes for DVR.  Cleared cached and tried on another computer as a test. Also tried the telnet connect test to port 88 (88->80 forwarded)  and 37777 with no timeouts.  So I know the router and port forwarding was okay.

There’s an auto reboot at 3:00 AM each day.  This morning I was able to access box.  The recordings were one continuous motion detect from just past 3:00 AM to midnight.  The timestamp was frozen. One camera did not record at all. Log reveals nothing.

So something strange happened.  Has this ever been reported by others? Are there any updates? Going to Tenn next month so I can preform update if needed.

Specifics: 1 TB disk; 8 channels; 6 cameras (non-PZM) – D1, 15FPS, CBR, 1024KB – CIF, 7, CBR, 192

Only the normal stream recorded. 5 cameras recording.

Webre Cntrl 2.1.7.72; NetSDK 3.3.9.7311; PlaySDK 3.20.0.7129

Steve

Avatar
downin
Member
Members
Forum Posts: 3
Member Since:
June 25, 2013
sp_UserOfflineSmall Offline
2
April 27, 2014 - 6:32 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Addition info. The DVR box did report in every 8 hours with email.  So the internal system time was correct.  Not sure if this is setup as a CRON job.  Also discovered that RECORD setting were are set to STOP.  Not sure setting stored on disk or some EEPROM or non-volatile memory. S/N is PAZMP06201258 – Steve

Avatar
Zeke Richey
Moderator
Moderators
Forum Posts: 35
Member Since:
March 29, 2013
sp_UserOfflineSmall Offline
3
April 28, 2014 - 9:38 am
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

I’d like to log into the unit and take a look at the issue. Can you submit a trouble ticket with us and provide the external IP address and the http port number?

Forum Timezone: America/New_York
Most Users Ever Online: 233
Currently Online:
Guest(s) 17
Currently Browsing this Page:
1 Guest(s)
Top Posters:
Dan Maresca: 460
Techpro Security: 404
Heath Phillips: 261
shockwave199: 179
tubac: 166
Jer7of9: 151
Gilberto: 150
MrDeepFreeze: 136
javajeff: 132
LittleBrad: 103
Newest Members:
Anojed
timepirapro
DavidCic
richardez60
gdatetimepro
ChrisHaw
james121
Anijed
AnriBepsy
lenaiw16
Forum Stats:
Groups: 5
Forums: 28
Topics: 1445
Posts: 5902

 

Member Stats:
Guest Posters: 129
Members: 19485
Moderators: 9
Admins: 5
Administrators: Damon Delcoro, Brad Besner, Jose Malave, Damon Delcoro_1, Tony Petruzzi
Moderators: Zeke Richey, Eric Wilson, Yarden Pinhasi, Aldino Frassinelli, Joe Shopsin, Joe Reffit, jwilhelmi, Jorge Nava, Tyler Rittel