Avatar

Please consider registering
Guest

Search

— Forum Scope —




— Match —





— Forum Options —





Minimum search word length is 3 characters - maximum search word length is 84 characters

Register Lost password?
sp_Feed sp_TopicIcon
Time Profiles Not Working
sp_NewPost Add Reply sp_NewTopic Add Topic
Avatar
Avid
Member
Members
Forum Posts: 3
Member Since:
December 8, 2017
sp_UserOfflineSmall Offline
1
December 8, 2017 - 11:05 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello,

I’m having issues with time profiles for my DX Access controller.  I have created the profiles and modified the privileges to use them, but I keep getting denied for “Invalid Timezone” when I swipe the cards.  Anyone else experience this?  Hopefully it’s just something I’m doing wrong?

Thanks! 

Avatar
Heath Phillips
Florida
Moderator
Members

Moderators
Forum Posts: 247
Member Since:
January 15, 2014
sp_UserOfflineSmall Offline
2
December 11, 2017 - 1:00 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Hello, 

The invalid timezone error is not to do with your time profiles. The timezone error has to do the the activate and deactivate dates for that specific user, see image attached. Make sure you do not exceed the year 2029 as the deactivate date, and make sure your range is good for todays date. 

invalid-timezone.JPGImage Enlarger

Avatar
Avid
Member
Members
Forum Posts: 3
Member Since:
December 8, 2017
sp_UserOfflineSmall Offline
3
December 11, 2017 - 1:16 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Heath,

 

Thanks for the info. I will give that a try this afternoon. All my users are working fine under “free time” but not for timed access. I’m really hoping this takes care of it!

Avatar
Avid
Member
Members
Forum Posts: 3
Member Since:
December 8, 2017
sp_UserOfflineSmall Offline
4
December 11, 2017 - 4:41 pm
sp_Permalink sp_Print sp_QuotePost
sp_ReportPost

Heath,

As it turns out, all of my users were set to deactivate in 2029.  Fortunately, I noticed the time profile was set to 2100 and changed it to 2029 and it works fine now.  Is the 2029 limitation documented anywhere?  What will happen when the year 2029 comes and goes?  Hopefully there will be a software update available…

Thanks again for the help.

Forum Timezone: America/New_York

Most Users Ever Online: 132

Currently Online:
23 Guest(s)

Currently Browsing this Page:
1 Guest(s)

Top Posters:

Dan Maresca: 460

Techpro Security: 404

shockwave199: 179

tubac: 166

Gilberto: 150

Jer7of9: 137

MrDeepFreeze: 136

javajeff: 132

Night Hawk: 100

West Coast Jones: 66

Newest Members:

AboltussRib

Plkoydheato

Abakpokasok

EileenCog

justseegoods123

stind

Toplivnoups

aureliavr1

biancakf1

effiedm69

Forum Stats:

Groups: 5

Forums: 28

Topics: 1268

Posts: 5478

 

Member Stats:

Guest Posters: 78

Members: 7780

Moderators: 13

Admins: 4

Administrators: Damon Delcoro, Brad Besner, Jose Malave, Gabe Garcia

Moderators: Ryan, Zeke Richey, Jorge Nava, Heath Phillips, Brian Lee, Eric Wilson, Michael, Tonya Haley, LittleBrad, Ted, Matthew Ernst, Ariel Millard, Ben Degraw