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Unable to access OSD at night- HELP
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burchis
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October 26, 2017
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October 26, 2017 - 8:14 am
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I recently installed a new DVR with HD-CVI cameras. I entered the OSD to fine tune the cameras during setup with no issue. The next evening, with the cameras in b/w mode, I attempted to open up the OSD but the menu would not display. I tried this on seven cameras but none would bring up the OSD menu. The next day, with the cameras in normal color mode, I was able to enter OSD menu and make changes.

For whatever reason these CVI cameras will not allow OSD menu during night time. Has anyone experienced this issue and/or know of a solution?

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Jose Malave
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October 27, 2017 - 10:34 am
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Please state your cameras model, I see two model cameras in your Account. 

HDOB-AL2IRW and HDOB-TP2IRVW and a Recorder TRIDVR-EL8ME4. You can also open a chat session here to receive Remote Support. You will need a Computer with internet access and the computer be on the same network as the recorder. 

http://messenger.providesuppor…..aking.html

 Jose Malave - IT Director| Toll Free: 866-573-8878 | E-mail: support@securitycameraking.com

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